The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Summer Duct Cleaning

    Appt. had to be rebooked, but Paul was very responsive and found a time that was within a week of the original. Mark and Adrian came to clean my ducts - they were professional, thorough, and pleasant to deal with. Did a great job, cleaned up after the work was done, and were great to deal with. Great service, will use them again.

    Answer from pro:

    Thank you for taking the time to share about your experience with us. Glad everything went well. If we can be of any help or service in the future, please keep us in mind. Have a great day. ~Paul

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2016

    Quick and very efficient

    From the first communication with Paul to the actual service which was done today, I have had an excellent experience. Paul was always available on email, gave a reminder of the date of service and what was going to be done and answered my questions promptly. Mat and Nick were efficient, gave me a lot of information about what they ere doing, gave me an option of leaving a vent untouched in the dining room because the paint would chip and is not an easy colour to match. When a bit of mold was found on a bathroom fan cover, Nick gave it to me to wash, looked behind for further mold (there was none) and replaced the clean cover. They really went above and beyond for a very reasonable price. This was a outstanding experience and I would wholeheartedly recommend this company. Thank you!

    Answer from pro:

    Thank you for taking the time to share about your experience with us. Glad everything went well. If we can be of any help or service in the future, please keep us in mind. Have a great day. ~Paul

    Reply created 13 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2016

    Duct, furnace, AC coil cleaning - You get what you pay for!!

    I almost didn't bother to write this review because I think everyone already knows what a superstar Paul and his team is on HomeStars. If you want the job done right, don't screw around with those $69 Groupon specials and give these guys a call! The job I had for Paul (on a Saturday no less) was no picnic but he and his associate approached it with utmost professionalism and exceeded all expectations!

    Answer from pro:

    Thank you for taking the time to share about your experience with us. Glad everything went well. If we can be of any help or service in the future, please keep us in mind. Have a great day. ~Paul

    Reply created 13 Sep 2016
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 5 Jul 2016

    Duct, furnace and a/c cleaning

    We had duct, furnace and a/c cleaning done by the Duct Cleaning Specialist and we were very happy with the work done by Paul and his colleague. Paul was a pleasure to deal with and he provided excellent customer service. I'm really glad that we had this work done and I would definitely recommend these guys to anyone who is looking to get their ducts cleaned.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2016

    Duct,furnace and AC cleaning

    Just had Paul and his crew come in and clean everything in our house( it feels clean everywhere) very thorough and professional. Got to speak with Paul over two different days and he's a great guy and truly cares about what he does and it shows!!

    Answer from pro:

    Hey Tariq. It was a pleasure meeting you and your family. Thanks again for having us in to perform the work. Glad everything was completed to your satisfaction. If you need any help maintaining the system, feel free to give me a call. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 5 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2016

    Duct Cleaning after Renovations

    Paul & Adrian did an amazing job cleaning out our super dirty ductwork after extensive renovations. Paul also sourced out new filters for our humidifier and HEPA filter. Super pleased that we booked with the Duct Cleaning Specialists - they were extremely clean and respectful of our house. Great work guys!!

    Answer from pro:

    Hey Patty. It was a pleasure meeting you. Thanks again for having us in to perform the work. Glad everything was completed to your satisfaction. Let me know if we can be of help next year with the filters & maintenance for your HVAC System. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 5 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2016

    Duct Cleaning and disenfecting, furnace cleaning, a/c coil cleaning, dryer exhaust cleaning.

    We were incredibly pleased with the cleaning service that was done yesterday by Mark & Adrian of the Duct Cleaning Specialists company. They were professional, pleasant, knowledgeable and good workers. It was an excellent job done and the best that we've ever seen in our 29 years of living in our house. We would rate the service and company as 10 +++++++++. The set up of the appointment and work order was also very professional and easy to understand exactly what we were paying for. We would highly recommend that you look no further --- this is the company to choose for your duct work cleaning! Thank you very much to the Duct Cleaning Specialists, who truly are specialist! On top of all of this excellent service we now have a house that smells fresh and clean and dustfree. As we both have asthma and are allergic to dust this work is critical to our health. What a relief to have found the best possible company. S&C

    Answer from pro:

    Thank you for the kind words. It means a lot to know how you feel about the hard work we put in to ensure everything is done properly and thorough and your home is treated with the utmost respect. If we can be of any help or service in the future, please feel free to reach out to us. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 5 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Summer Time Duct Cleaning

    You can stop searching for a company to come and clean your ducts - THIS is the ONE. Mark and Adrian were the technicians that serviced my Duct System and not only were they punctual, professional, tidy workers, they were also very respectful of my home and took care from the set up of the protective floor runners to the mild clean-up at the end of the job. They even took the time and went above and beyond their duty to unclog my air conditioner after noticing it had been leaking. That was not part of their job, but they extended that service because they value their customers and have pride in the work they complete. I searched high and low before deciding to pick Paul and his team and I'm sitting here smiling as I write this review because I got great value, exceptional customer service and met a couple of great guys in Mark and Adrian. This experience restored my belief in honest mid-sized companies and I'll be sure to give you all call for my next servicing and highly recommend your services to anyone looking for this necessary service for complete home health. From my dealings with the owner Paul, to the office staff and the technicians, Great company, Great Correspondence and very reasonable price. Many thanks! Aimee

    Answer from pro:

    Hi Amy. This review was a joy to read. Thank you for the kind words and glad you were happy with the work Mark & Adrian performed. If we can be of any help in the future, it would be our pleasure to serve you. Thanks again for your business, it is greatly appreciated. ~Paul

    Reply created 5 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2016

    O

    Great service! Mark & Adrian arrived on time and were very friendly and careful in their work. It was nice to see that they used protective floor runners and even plastic corner guards so the big hose would not scuff the walls. This is the kind of service you are looking for.

    Answer from pro:

    Hi Henry. Thanks for your review. Glad you were happy with the work performed and our care in the home. If we can be of any help in the future, please give us a call. ~Paul

    Reply created 5 Jul 2016
  • Review from Ellen Malcolmson
    Rating: 5 out of 5
    Review left on 14 Jun 2016

    Very helpful!

    Paul was just great! I booked on line and he called me to confirm within an hour of my message. I had a bit of an odd problem with a blocked dryer vent. He assured me that he could help, committed to a time to see me the next day and arrived exactly when he said he would! No surprises. He was quick, and efficient and pleasant to have in the house. I would recommend him for sure!

    Answer from pro:

    Hi Ellen. Thanks for taking the time to share about your experience. Glad I was able to help get the dryer vent cleaned out so it can work properly. For those reading this review, if you notice any issues with your dryer heating up, clothes taking to long to dry, or no airflow out of the exhaust outside, do not run your dryer and call a professional (HOPEFULLY ME) Thanks again for your business, it is greatly appreciated. PS -- We got one of those screen doors installed too. ~Paul

    Reply created 5 Jul 2016
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