Canaduct Duct Cleaning

Rating: 4.9 out of 5

Canaduct Duct Cleaning reviews (1516)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 14 Jun 2024

    Duct Cleaning including Furnace and AC outdoor coil cleaning

    Hi, I called in for Duct cleaning and they agreed to clean the ducts, Furnace coil, AC outdoor coil and also two dryer vents for the price of $400. After coming one of the dryer vents goes via the attic and he does not want to clean it and was asking for $150 just to go to the attic to clean the dryer vent which is part of the package that was originally agreed. Also, it was agreed to clean the AC coils in the outdoor unit. This was also not cleaned saying the temperature was cold. However, the temperature outside was around 11-12C However, the outdoor AC coil was not cleaned and instead, he charged $100 extra finally for going into the attic. So the $400 job ended up as a $500 job where the outdoor AC coils are never cleaned. I would expect them to stick to what was agreed for the amount and not demand once in the middle of the work. It was a rush service too. Think twice before calling CanaDuct for duct cleaning. The floor was also left dirty and I had to clean myself. Canaduct should not be charging excess $100 in order to complete the Dryer Vent cleaning that was originally agreed in $400

    Answer from pro:

    We are in the midst of investigating proof of invoice and proof of email/text showing we offered this pricing as we make a point of not changing the price once we arrive! Please ignore until further notice

    Reply created 17 Jun 2024
  • Review from Stephanie
    Rating: 5 out of 5
    Review left on 26 Apr 2024

    Dryer Duct Cleaning - Highly Recommend!!

    I had called Canaduct Duct Cleaning service as I had a clogged dryer vent that has been a problem since January of 2024. This was my third attempt at finding a reliable duct cleaner. From the moment he arrived, I felt at ease knowing that I was dealing with a professional who genuinely cared about his work and customers. He took the time to explain the cleaning process thoroughly, addressing any concerns I had along the way. He showed me all the debris sitting in my ducts for the last 10 years. Gross! The previous cleaners who said they cleaned my ducts, obviously did not (see photos of what he got out of my ducts). My ducts are NOW super clean and my dryer runs efficiently and safely. Another thing I appreciated about Canaduct Duct Cleaning was his honesty. They provided transparent pricing upfront and stuck to it, with no hidden fees or surprises. To be honest, with the level and amount of debris removed, I was expecting to be upcharged once done. He did not! Kept their word!! This level of integrity is hard to come by in this industry (or any), and it made me feel confident that I was getting a fair deal. My husband and I are super satisfied and highly recommend Canaduct Duct Cleaning company to anyone who needs this service.

    Answer from pro:

    Hi!! Thank you so much for the photos and the review. I'm not sure what was "cleaned" by other companies but when we say we guarantee our work, we mean it!

    Reply created 29 Apr 2024
  • Review from Michelle spencer
    Rating: 5 out of 5
    Review left on 26 Apr 2024

    Amazing!!

    I cannot say enough how grateful I am to have found this company. Its hard to trust the job will be done properly but CanaDuct knows what theyre doing and they take the time to explain it. I have signed up to have them back every 3 years as they may be the only ones I trust with my hvac system now. Thank you CanaDuct. See you in 2027!

    Answer from pro:

    It's super hard to find someone you can trust! Thank you for choosing us, now and in the future :)

    Reply created 29 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2024

    Duct and furnace service

    Very helpful from start to finish. Communication all the way through with pricing before hand. Very professional and honest. Highly recommend!

    Answer from pro:

    Thank you Holly! We believe in being as honest and helpful as possible :)

    Reply created 19 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2024

    Highly recommended

    Big thanks to RJ and team for their great work! The difference is immediately noticeable, our ducts run way smoother and no more drywall dust from a recent home remodel. RJ is trustworthy, knowledgeable , and meticulous, a great choice if looking for a duct cleaning service. On top of the cleaning, RJ also fixed a humidifier that we were sure we needed to replace. Super appreciative of his above and beyond service.

    Answer from pro:

    What an amazing review to start the day with! Thank you for taking the time to share this. We are always happy to get rid of the drywall dust AND save you some money fixing instead of replacing :)

    Reply created 22 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2024

    Five star service

    Quick response and appointment time. Very knowledgable, friendly service. Answered to all questions and made useful recommendations. Higher recommended!!!!

    Answer from pro:

    We are happy to help any time. Thank you for booking with us :)

    Reply created 17 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2024

    Duct cleaning service

    RJ was outstanding. Meticulous, thoughtful,did an excellent job.Also, extremely polite. The consummate professional. Will never use another company.

    Answer from pro:

    Thank you so much for this thoughtful review!! We are happy to help any time you need us :)

    Reply created 16 Apr 2024
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 1 out of 5
    Review left on 10 Apr 2024

    Duct cleaning

    Left the upstairs in a mess. Didnt vacuum properly; left out sever vents until he was reminded. Was given a price of $225.00 for all vents, and then asked for $60 more for 2 exhaust vents which was supposed to be included. Three sprays of sanitization did nothing. Bad attitude too!

    Answer from pro:

    Hi, could you contact us at 4164103777 so that we can address this with the right technician and discuss a solution to fix this for you?

    Reply created 11 Apr 2024
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 16 Mar 2024

    Duct cleaning

    On time, except lots of nagging and arguing between the 2 worker which was kind of annoying, other than that clean job performed

    Answer from pro:

    Can I ask when this job was performed? I'd love to know which team members caused this annoyance so it doesn't happen again. Thank you.

    Reply created 19 Mar 2024
  • Review from Brent Jordan
    Rating: 5 out of 5
    Review left on 5 Mar 2024

    Duct cleaning

    RJ was great. First time in 30 years they have been cleaned. Great job guys

    Answer from pro:

    Thanks so much Brent! We hope you notice the difference in the air quality :)

    Reply created 9 Mar 2024