Canaduct Duct Cleaning

Rating: 4.9 out of 5

Canaduct Duct Cleaning reviews (1515)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2017

    Duct cleaning

    Paul was cordial and prompt. They took a photo of the inside of the ducts which I thought was valuable. The service did not take up too much time and I did get the sanitizer as well. Would use them again!

    Answer from pro:

    We are so pleased that you stated we didn't take up too much time. On occasion, we receive the complaint that we didn't spend enough time. Go figure. I guess we'll never get it right, so long as we're dealing with the unpredictability of human nature. Oh well. We are confident that we ALWAYS do it right, as all our customers are treated with equal respect and receive due diligence. Thank you so much, Paul (...my namesake!)

    Reply created 9 Jun 2017
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 6 Jun 2017

    Duct cleaning

    They did the duct cleaning as expected, it is not a rocket science and some people do it for cheap and i decided to pay more and get it done from a company who had good reviews on HomeStars, and they did what was expected, what turned me off was when they up sold me for furnace service for $150. I regretted it later on because it took him 5-10 minutes to service which only required using a tooth brush, some liquid and scrubbing on some part, thats it. $150 for that? Now I regret calling them at first place.

    Answer from pro:

    It is clear that you were in attendance to WITNESS ONLY ONE (Step 7) OF THE 10 STEPS required to effect a thorough furnace/AC coil cleaning which would require your undivided attendance & attention for about 15 - 20 minutes.  Step 1: While 8" vacuum is hooked up to supply run, inducer & blower motors are blown out with high pressured air, using caution not to damage igniter switch. Burners follow using the same procedure with reduced air pressure. Step 2: AC coil is accessed above or below, gently blown out with reduced air pressure, scraped clean with wire brush, sprayed with AC condenser coil cleaner/disinfectant, then scraped and blown out again. Step 3: Portal is most commonly resealed with a new galvanized steel plate, new screws and aluminum foil tape. Step 4: 8" vacuum hose is brought down to combustion chamber and blower compartment. No damage is effected using reduced air pressure to gently blow clean all wires and connections and computer mother board. Step 5: Upper & lower chamber floors are blown clean with high pressure air. Step 6: HVAC approved cleaning solution is sprayed onto floors, walls, blower housing, on & inside burners, then wiped clean with shop towel. Step 7: Cleaner is applied cautiously to all wired connections and burners. Using a brush, all components are gently scrubbed, then wiped clean with a shop towel.   THIS IS THE ONLY STEP YOU WITNESSED. Step 8: Connections & safety switch are inspected for security and positioning. Step 9:  Front and back surfaces of upper & lower compartment doors are sprayed with cleaner, wiped clean, then refitted. Stage 10:  Furnace or AC is turned on to check that HVAC unit is functioning well.

    Reply created 7 Jun 2017
  • Review from France
    Rating: 5 out of 5
    Review left on 5 Jun 2017

    Duct and fire place cleaning!

    Most professional! Very efficient use of time and very clean. Utmost respect! We will recommend them and use them again!!! A true gem in the business!

    Answer from pro:

    Merci Beaucoup, France! Without customers like yourselves, our business would flounder. As we are a gem in the business, that makes you and your wonderful review "gold."

    Reply created 11 Jun 2017
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 2 Jun 2017

    Duct Cleaning

    Paul and Noam were professional, knowledgeable, courteous and friendly. Duct cleaning was completed efficiently and without a mess; it was a job done well. We used Canaduct previously and will continue to do so!

    Answer from pro:

    Repeat customers speak loudly in favour of continuing excellence of work performed up to the customer's expectations. We are grateful that you took the time to submit this review.

    Reply created 4 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2017

    Duct Cleaning, Sanitization

    Paul was very professional. He explained the procedure with experience and thoroughness. Recommended only the services required, and showed what was still in good shape. His helper (Noam ?) was also very cheerful and efficient. I have used Canaduct before with another crew, and they were equally as professional.

    Answer from pro:

    Honesty should not be a rarity in business or in one's personal interactions. We advise ONLY those services that are deemed an "as-needed basis" offering a priority rating as well, and Andrew is obviously astute in recognizing our position. It's got us this far on the HomeStars market, so we'll continue to do what we're doing. My regards Andrew and God Bless you.

    Reply created 1 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2017

    Duct cleaning and furncae maintenance

    Awesome job, very professional. They explained everything to me and showed me before and after pictures. I will definitely use them from now on. Paul and Noam are great guys.! Angelo Cioffi

    Answer from pro:

    Thank you Angelo. Our tech team remembers you well as a very amiable and considerate gentleman...which so obviously reflects in this great review. Customers who appreciate our honest efforts make our labors so very worthwhile. Again, my thanks!

    Reply created 1 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2017

    Duct cleaning

    Great service. Two guys came and show great communication. They called 10 minutes before coming. They took pictures before/after cleaning. No hidden fees, I would highly recommend using their service.

    Answer from pro:

    We try so very hard to arrive within the E.T.A. stipulated in the eamil booking. 99% of the time we are on time. That's pretty good, don't ya think?

    Reply created 30 May 2017
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 21 May 2017

    Awesome Duct cleaning and furnace maintenance

    2 Guys, very professional. They did an awesome job and explained everything without hesitation. They also showed me before and after pictures. The disinfectant was environmentally friendly and makes the house smell so clean and natural. I will use Canaduct for my duct cleaning and furnace maintenance from now on. Angelo

    Answer from pro:

    I remember you well Angelo...first impressions are important. You left a great one upon the technicians while on the job, and a lasting one with this review. We thank you, sir!!

    Reply created 30 May 2017
  • Review from Customer of Canaduct Duct Cleaning
    Rating: 5 out of 5
    Review left on 20 May 2017

    Good service! Prompt and Professional

    The guys from Canadaduct were clean and most importantly on time! Working with different trades during the year-long renovation of my house, I cannot stress how important this is, especially if you have a busy schedule. Two gentleman cleaned our 2,100 square foot house's ducts for a reasonable price. We are located in the city, but the team made it work parking their truck in our backyard (via laneway access). Total job took about 2 hours. They also offered a furnace inspection and did a cleaning for a very reasonable price. Would definitely use again in the future!

    Answer from pro:

    Are prices are very M.O.R. (Middle of the Road), because we are competitive. We hope to return again in about 4 years time.

    Reply created 30 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2017

    excellent service

    I just bought a new property last month and needed some duct cleaning. The crew at Canaduct were professional and got the job done quickly and efficiently . The two gentlemen were very courteous and were able to answer all my questions related and concerning my H vac system. Would highly recommend this company. Two thumbs up.

    Answer from pro:

    "Two Thumbs Up" means that we are indeed stars....HomeStars. Our deep gratitude for your honest review and the time it took to wright it.

    Reply created 30 May 2017