The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from k doan
    Rating: 5 out of 5
    Review left on 22 Aug 2018

    Service

    The problem was identified, repaired in a very quick and professional manner. Great friendly service would recommend to anyone!

    Answer from pro:

    Thanks k d. We truly appreciate it! If you run into any problems (which is unlikely), we have an included warranty on all of our work. Hope you're having a great Summer! =D

    Reply created 24 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2018

    Hot water tank installation

    Brian was very professional and efficient. He installed the tank with no issues in a short time.

    Answer from pro:

    That's what we LOVE to hear. Thank you so much, Akubbern for sharing your experience with us and for the great rating. We appreciate it!

    Reply created 24 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2018

    Toilet serviced-perfectly

    When your dealing with A critical problem such as a non functioning toilet, you need expertise-which is exactly what I received! Thank you.

    Answer from pro:

    Anything less than perfect is unacceptable. Thanks for the great review, Rmaralyn. You're awesome!

    Reply created 24 Aug 2018
  • Review from Steve and Charlene Scott
    Rating: 5 out of 5
    Review left on 22 Aug 2018

    New shutoff valve

    Riley came and was awesome. Riley was very informative and polite and very friendly. Explained what he could do and made sure we understood all that was involved in the repair. Riley asked me to come along the free home inspection and told us what was wrong or could be better. Very good at his job even had a good guess at what our dog weigh lol

    Answer from pro:

    Thanks for the great review, Steve! Shutoff valves are SO important so it's great that you gave us the opportunity to properly install one. Riley is fantastic and we're really happy that you joined him during the home inspection...and, hey, ballparking that dog weight: On the house. ;) Have a great Summer!

    Reply created 23 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2018

    Plumbing

    Walter and Andrew have done such wonderful job in the house I was really happy with their work.

    Answer from pro:

    Thanks for the great review, Tadiwos! We're really happy to hear that Walter and Andrew did such a great job. Thank you very much for putting your trust in us and, if you encounter any other trouble areas, give us a call. =)

    Reply created 23 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2018

    Steam shower drain not draining

    My steam shower (appliance type) had not been draining properly for quite some time. I called The Gentlemen Plumbers and was given an appointment for the next morning. Allan arrived at the agreed upon time. He assessed the configuration of the system, which was not straightforward, and provided me with 2 options. He also gave me the pros and cons of each option. Once I made a decision, Allan promptly fixed the problem and now the shower drains as it did when it was new. Allan then went above and beyond by altering the configuration, so now there is less chance of the problem reoccurring. A experience! Allan was prompt, knowledgeable, professional and personable.

    Answer from pro:

    WOW, what a great job! Thank you SO much for the detailed review, Darrel. We truly appreciate it and are so happy that Allan was able to assist you in fixing your Steam Shower. Sounds like you'll have many worry(and stress)-free showers ahead of you. Have a great summer!

    Reply created 23 Aug 2018
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 20 Aug 2018

    Clog removal

    Workers arrived quickly. Diagnosed the problem quickly. Quoted a 50ft cleaning but charged more, after I signed for 50ft. Removed “booties” and walked on carpet. After notifying me of their guarantee.

    Answer from pro:

    As per our telephone conversation we did confirm that we only charged for a 50ft cleaning; however, we do appreciate you bringing this to our attention. We always strive to have our pricing as accurate as possible. Have a great Summer. =)

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2018

    Drain sink

    Awesome costumer service. Got the job done right and was clean and super friendly. Would recommend.

    Answer from pro:

    We're so happy to hear that we were able to assist you get your sink back up and running, Kelsyjulianna. Thank you SO much for the great review! We hope you're having a fantastic Summer! :)

    Reply created 21 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2018

    Bathroom service

    Plumber came to fix a poor seal around the toilet. They were very courteous and professional.

    Answer from pro:

    Thanks for the excellent review, Donald!

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2018

    Furnace/water heater installation

    Ryan and Walter arrived in the morning and worked throughout the day. They did a good job on the installation and on cleaning up the site. I was consulted when necessary and kept updated as the work was done. Ryan then walked me through what I needed to know about the new furnace, water heater, thermostat and CO detector. The installation was done two days ago and everything works great.

    Answer from pro:

    Sounds like the perfect install! We thank you very much for your great review, Jim, and we'll be sure to share your compliments with your technicians. In the meantime, we hope you enjoy your new utilities and have a great Summer! =)

    Reply created 20 Aug 2018