London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from Rafiek Khan
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    New Roof

    Very impressed with the workers. It was winter and I was in no rush to get the job done, don't want to have anyone working outside in the cold weather. They came and did what they had to. Even worked on a Saturday. Job was done very quickly and professionally.

    Answer from pro:

    Hi Rafeik, thanks for your review! Our crews are incredibly hard-working and earnest, thanks for noticing!

    Reply created 22 Jun 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 18 Jun 2017

    Metal Roof London

    We chose London Eco Roof as they were quick to respond and explained everything to us clearly. From sales to the crew everything went well. We have had so many great comments from friends and passers by. Job well done! The only negative comment that we have is that it took two and a half months to receive the warranty paperwork.

    Answer from pro:

    We are glad that you are satisfied, we assure you that the comments will continue to roll in! Before we send out the warranties we need to ensure that everything is correct, therefore sometimes they can take a little while to reach our customers. We appreciate your patience.

    Reply created 22 Jun 2017
  • Review from Dianne Rice
    Rating: 4 out of 5
    Review left on 13 Jun 2017

    Metal Roof

    The sales representative Richard was very pleasant and helpful. He outline the project clearly and explained what would be done. The work crew was efficient, worked quickly and did a very good job. They cleaned up very well, the yard was spotless when they were finished. We have had many positive comments on the new roof and we are quite happy with it.

    Answer from pro:

    Hello Dianne. Thank you very much for this review, Richard and the crew are warmed by your sentiments. We are happy if you are happy!

    Reply created 22 Jun 2017
  • Review from haritha
    Rating: 5 out of 5
    Review left on 8 Jun 2017

    Red metal roof

    Mississauga sales rep Kham was very informative, the roof contractors that worked were very professional. Advantage is that this job is done all year round. Material is measured to fit at their factory in Ontario. Best part is the roof is for life. Neat job, well done and quickly completed

    Answer from pro:

    Hello Haritha, thank you very much for your review. Kham is definitely a professional!

    Reply created 10 Jun 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 3 out of 5
    Review left on 7 Jun 2017

    Barrie roof for the birds

    Initially was happy with the roof from London Eco-Roof. No problems for 4 years but this year the birds started nesting in my eaves. Apparently they did not fully enclose the roof line. I tried many times to contact London Eco-Roof but they never returned my calls until I put in this review. Which I see they deny I am even a customer lol so they can't keep track of their own records. Update: They now are saying they will be in the area and will fix the problem. Will keep this review updated to let you know how it goes. So, thank you Homestars! Update They have now fixed the problem, this could have been so much easier than it was. Update: They finally called and came and fixed the problem so much trouble communicating with this company.

    Answer from pro:

    This is not eco customer we do not have record of him instilling roof. Remove this review Thanks joe malec 519 851 5578

    Reply created 10 Jun 2017
  • Review from Dagmara Guy
    Rating: 5 out of 5
    Review left on 6 Jun 2017

    Beautiful red metal roof at an affordable price

    I loved dealing with this company from the quote to the timely installation. The sales person Patryk was fantastic and explained the benefits of metal roofs without being too pushy. His quote was very reasonable. The crew of 5 guys came on time, was very clean and efficient and installed a beautiful red metal roof. Courteous and pleasant - Jan and his team were definitely the nicest contractors I ever dealt with! I would strongly recommend this roofing company.
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 25 May 2017

    metal roof

    very happy with the salesman. he was very knowledgeable and professional. The installation was great as well. they came on time , did a great job and cleaned up everyday. would highly recommend them.

    Answer from pro:

    Thank you very much, our roofing specialists definitely know what they are talking about. We have been trying to be very attentive when leaving a job site, thanks for noticing!

    Reply created 1 Jun 2017
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 24 May 2017

    Metal roof

    We decided to install a metal roof, instead of a shingle type roof. We had London Eco come and give us a quote.They came explained to us how the metal roofs are quiet, keep your house cool in the summer ,and if explained to us if you refer a customer they give you and incentive back. He began checking the roof over from the street not did not climb up,found that to be odd.He came in sat down explained There was extra cost $300 to fix a spot in the roof.We excepted the quote,advise we would are in Que to have roof started for 3 week.We were ok with this start date.A couple of days later the rep that quoted us the roof calls and says we can start on the Thursday and we will be dropping the product off. A day after another person called from the eco London roof office to let us know our roof will be started earlier then the expected 3 week wait.I explained to them i'm don't know what communication you have within your company but one person is telling me one thing and your telling me another. I also told them if your going to start later take your product back until you start because i need my driveway. She looked into my concern and says yes the will be there on the Thursday.They came and workers English was very pour, not one explained step by step what was going on or talked to us.I don't see where the extra $300 dollars i paid to repair the rood was used, there was only the wooden grid laid down and nothing more that would warranty the extra money. I also got my brother to get his roof done by them and never got the incentive program paid.Also the roof is not quiet and the top floor of the house is not cooler,this is all a sales pitch which people need to understand. Overall we got our roof done April 2016 one year has passed and roof looks good. i like the product and believe it the smart choice to have done because if long term cost saving,but overall experience is not what i expected after reading all the reviews from homestar

    Answer from pro:

    Hello Craig, our apologies regarding some of the miscommunication, it is an issue we are currently working on. Regarding your comment about the energy efficiency, we can verify that our roofs do save our customers on heating and cooling bills. Please contact the head office at 519 451 7663 to resolve the referral issue. Thank you.

    Reply created 1 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2017

    Steel roof

    Roof was very affordable and worker were very courteous about my daughters naps in the afternoon. The inspectors are picky about everything. When the roof was finished there was an issue with a panel and when I inquired about it they did not hesitate and replaced it

    Answer from pro:

    Thank you for your kind review. Our workers are the best, thanks for noticing!

    Reply created 1 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2017

    Steel roof

    We had our roof replaced in Ottawa by London Eco-Roof back in 2013. It was the best decision we have every made on this building. Has been windproof during storms that damaged roofs around our building, weather proof and flawlessly maintenance free. 4 years now after the install and it looks brand new. We were a bit worried initially about leaks around our 3 skylights, but this has been absolutely no problem at all. The installers were very professional and quick. They were on time and left the building cleaner than when they arrived...

    Answer from pro:

    Hello Peter, thank you for your kind review. We try to be as tidy as possible on each site, thanks for noticing!

    Reply created 23 May 2017