London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from Renate Kita
    Rating: 5 out of 5
    Review left on 18 May 2017

    Fine Metal Roof on our Bungalow

    We went to London Eco-Roofing showroom in Mississauga for a good look at what they offer. Neil Ostrom came to the house with samples and lots of information. He was patient with all my questions, and open about the lead time for installation (4 -6 weeks, weather dependent). We actually got the roof installed in 3 weeks. The crew was professional and well supervised. The result is wonderful and suits the house well. It doesn't sound any different when it rains than our old shingles.

    Answer from pro:

    Thanks for your review! We will pass your kind words along to Neil. We get a lot of people asking about the noise of rain in the showroom, we always assure everyone it is just as quiet as shingles.

    Reply created 18 May 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 12 May 2017

    New metal roof

    We hired London Eco-Metal to replace our old shingle roof with a new steel roof, after researching every company we could find that serviced our area. Their quote was the second cheapest of 4, and the one we felt most confident with. We were very pleased with the work they did, and impressed that they worked over the winter (our install was done in a record-setting cold December, temps of -15). Installation was delayed due to a rainy fall, but that was not unexpected. They were tidy while working and accommodating and attentive to us having to get in and out of the driveway several times a day.

    Answer from pro:

    Thank you very much for your kind words. We pride ourselves on being tidy and accommodating, our workers are the best!

    Reply created 18 May 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 11 May 2017

    New Roof

    We are very happy with the new roof. They did a great job and completed the project in a timely manner. Our neighbors, friends and family are very impressed with our new roof. We have already forwarded your contact info to a neighbor down the street from us.

    Answer from pro:

    We are satisfied if you are satisfied. Thank you for referring us!

    Reply created 9 Jun 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 2 out of 5
    Review left on 1 May 2017

    Great roof. Salesperson not so great

    Roof installation was done in a timely and professional manner. There were some days of inclement weather which slowed things down abit, but was expected. Unfortunately, the salesperson​ didn't pay attention to very many details of our discussions about financing and put it through the way he felt like putting it through. We discussed the payment options on a number of occasions and I made it clear (or so I thought) that I wanted to go with the 0 interest, 0 payments, and $0 down for one year. Again, I am very happy with product and installation.

    Answer from pro:

    Hello, we are happy you are satisfied with the roof. We apologize for the communication breakdown. We will remind our Roofing Specialists to improve on their communications efforts.

    Reply created 18 May 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 May 2017

    new roof

    I like the product and the installers were very good. However, the sales rep did a poor job and the follow-up service to repair rain damage during installation took far too long. Internal communication and with client is very poor.

    Answer from pro:

    Hi Phil, we always welcome constructive feedback. We are trying to work on our communication and we appreciate your patience. Please call our Head Office at 1 519 451 7663 to resolve any outstanding issues.

    Reply created 3 May 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 27 Apr 2017

    metal roof

    The sales rep was very good at explaining the roof and options. The instalation was later than estimated but once started the work was quick and efficient. The crew doing the work were very polite and constantly kept the site clean and tidy.

    Answer from pro:

    Hello, your review means a lot to us! We have been trying to work on our tidiness, thanks for noticing.

    Reply created 3 May 2017
  • Review from Maria Reichert
    Rating: 5 out of 5
    Review left on 25 Apr 2017

    Metal roof

    I had an excellent experience with this company. The service was great and the job was well done. They even returned to fix some minor things. I wouldn't hesitate to recommend them.

    Answer from pro:

    Hello Maria, thanks for your kind review! Yes our service department is the best, it's what separates us from the rest!

    Reply created 3 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2017

    Steel Shed Roof Project!

    Recently I built myself a small size garden shed to store some tools, materials and equipment. When it came to the roof I knew it would be pretty simple, easy and cost-effective to put traditional unsightly shingles or Cedar Shake on the roof but did not like either of those options. Ultimately I really wanted to put a proper steel roof on my shed just like I did on the roof of my house in 2012. I reached out to my original steel roofing company west of the GTA who said they would come and do the job but never did :( Understandably, yes, it is a very small job (96 inches by 36 inches) so I understand if they weren't exactly eager to travel downtown Toronto and do this little job the agreement was that they would do so if they already had to come to Toronto in the area or even east of the city it would be a small job that would take them about 90 minutes or so to complete (in theory). Unfortunately I just got the runaround from them and in the end they wasted too much my time. Despite doing a great job four and a half years ago on my house roof, knowing I was going to build a shed some day, I felt they should have never agreed to help me with my shed roof in the first place If they were going to only provide me with false hope, wasting my time and energy for several weeks before I gave up on them. So I did some more searching on the internet and called a few other steel roofing companies (I knew better then too consider going with aluminum for anybody who knows about aluminum knows it is pretty to look at but an extremely expensive joke! 31 gauge common standard aluminum shingle roofing systems from the majority of companies is only 2 gauges off of a 33 gauge pop can which means it is extremely week and can get damaged very easily, bad choice for any project) So eventually I found London Eco roof. I called them up and a man by the name of Derek at the Dorchester facility was very helpful over the phone and spent considerable time discussing the project with me by phone and my needs. I was surprised that he even gave me the time of day knowing my shed project was very small at 3 feet by 8 feet but he really wanted to help me and understood my frustrations up till this point. He also told me that they have a "cash and carry" option for DIY smaller projects which I had never seen any company offer before in fact even on their website it specifies certain types of their Steel Roofing that are more conducive to Cash & Carry DIY project. I wanted to see the product up close and in person and even handle it with my own hands to select the best style for my shed and ideally one that matched my own 26-gauge steel roof on my house. So I went out to the Brittania location in Mississauga and met with Patryk! They had lots of beautiful styles and colors to choose from in the showroom, it was impressive. Let me just say, Patryk's level of customer service and attention to detail and expertise are phenomenal. He took the time to help me select all the material and help customize all of the Steel to my roof and exact specifications. He has been absolutely steller and has been an instrumental factor in the completion of my shed roof!! Despite this being such a small shed roof project and his crazy schedule, being in such high-demand as he is, he even offered to come out to my place and give me a hand installing it, wow!! The other gentleman Derek at the warehouse in Dorchester was also superb and took considerable time by email and phone to ensure that all the measurements were accurate and all the folds were precise. The end result is a beautiful blue gray 26 gauge steel roof that will last a lifetime on my newly self-constructed shed project and for an incredibly reasonable price!! I could not be happier! Make London Eco-roof your Top Choice for your next roof project small or large, you will not be disappointed!

    Answer from pro:

    Thank you for your in-depth review, both Patryk and Derek are incredibly warmed by your comments. Also, thank you for taking note of our cash & carry option, perfect for smaller projects!

    Reply created 27 Apr 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 17 Apr 2017

    Roof

    I was very satisfied with the installation, and the installers were very cordially and worked diligently to get the roof install completed. Representative from Eco-Metal was informative and very helpful.

    Answer from pro:

    We are satisfied if you are satisfied, thanks for the review!

    Reply created 19 Apr 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 4 out of 5
    Review left on 17 Apr 2017

    metal roofing

    Sorry! I do not have pictures before and after for my house roofing. However, I am very happy with the new look. My neighbour and my friends they are love it. I will recomment to my brother and sister as they are looking for to replace their new roof in this summer.

    Answer from pro:

    No worries about the pictures. Please do not hesitate to recommend us, thanks!

    Reply created 19 Apr 2017