London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    Metal roof

    They came in and finished the roof in one day, applying it over the old roofing so there was minimal waste for the landfill (part of the reason I went with a metal roof). The roof looks good and with a 55 year warranty I'll never have to worry about replacing it again. More expensive than some other options but hopefully worth it.

    Answer from pro:

    Hello Tim, thanks for the review. You are spot-on with your analysis, it is more expensive but definitely worth it!

    Reply created 27 Mar 2017
  • Review from Ann Marie Leyten
    Rating: 5 out of 5
    Review left on 22 Feb 2017

    they put on a steel roof "bingo style"

    I didn't think i could afford a steel roof,but these guys gave me a good price and within 2 months they where down to install it.the crew intalling were very thoghtful and did a great job.This "Bingo" style of steel roof looks really good on my house and have had a lot of compliments.I would recommend this ECO-Metal roof to anyone...thanks so much

    Answer from pro:

    Hello Anne Marie! Thanks for your review, please recommend us!

    Reply created 27 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Installed new metal roof

    After extensive research, we purchased a London Eco-Roof. Even though it was December, we were surprised at how quickly and efficiently the installation was completed. A major purchase for us but the technician put us at easy taking the time to answer questions and provide photos of areas we couldn't see from the ground. That was a little over a year ago. We still love looking it and knowing that we are so well protected. Many people still stop to ask us about it. This is a brilliantly engineered product that we would recommend to any family or business. So happy we saw the ad in the Toronto Star!

    Answer from pro:

    Hi Jeanne, yes we work through winter which oftentimes surprises some people. Thank you for recommending us!

    Reply created 27 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2017

    Beautiful new roof

    It took me well over a year to find a metal roofing company. London Eco-Metal was at least the seventh quote I'd gotten. I'd actually contracted with another company and paid over 50% in advance, and then they'd backed out because they didn't have a Toronto license. Other companies quoted an arm and a leg and I had the distinct impression they assumed that being a woman I wouldn't know any better. Finally, Eco-Metal came along. Kham Tran gave me the clearest sales spiel I'd heard, answering my entire list of questions before I even asked him anything. He brought samples, made it very clear what the installation process was, offered a very impressive warrantee policy, and then gave me a great price. I would have liked to have been informed about the delivery of materials and the starting date. I think they had the wrong phone number for me. But once I met the installation crew, they communicated clearly, did the work in a couple of days, and given how muddy the yard was with the wet weather, left the site fairly clean. I wanted the durability and environmental friendliness of the eco-roof, and I think I got that. The unexpected bonus is how great it looks. It really gave the house a facelift! I'm relieved and happy to finally have my beautiful metal roof. I got the Bravo profile in Jungle Green, and it looks gorgeous!

    Answer from pro:

    Hello Natalie, we are happy if you are happy! Thanks for your review.

    Reply created 27 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2017

    Roof and eavestrough installation

    In August, through a sales representative working at the Innisfil flea market, we ordered the installation of a roof and eavestroughs. Things that motivated us to do this: 1) The technology used was very interesting, with guarantees of longevity. 2) The time of installation was 3-4 weeks. 3) This was locally made. 4) Small size of initial deposit. Here's what happened next: The roof was installed within the proper timeframe (3-4 weeks), and the installation itself took just one day. The quality of the work was excellent. The eavestroughs, however, were not installed within the promised timeframe. We were promised that they would be installed within a week. A month then went by, without us hearing anything about when the eavestroughs will be installed. When we inquired additionally, we got word that the eavestroughs will come in any day now. Two weeks later, after nothing happened, we inquired again and were told that the eavestroughs were being imported from Poland, and that they were stuck at customs in Montreal, and that they might not make it in time before the New Year. At this point, we felt that that the marketing was dishonest (the company claimed it was all-local), and angered that we were not being contacted (all of the inquiries came from us - the company itself didn't call us during this period). To its credit, the company handled the situation well from then on. After we were told that the New Year deadline wouldn't be reached, we found a different company that agreed to install the eavestroughs. London Eco-Metal then paid the company to install the eavestroughs, without changing the initially agreed-upon price they had with us (even though I imagine that sub-contracting their services to a different company must have cost them). All in all, it was a bumpy ride, but at the end of it I am satisfied with the service - the company behaved in an admirable way, and I would recommend it to all my friends who need similar services. Sincerely, Elena Kostenko

    Answer from pro:

    Hello Elena, thanks a lot for your review. It means a lot to get quality feedback from our customers. We apologize about the issue with the eavestroughs and we are certainly working on it. We are happy that you are satisfied.

    Reply created 27 Mar 2017
  • Review from Ed C
    Rating: 1 out of 5
    Review left on 18 Feb 2017

    Metal Roof

    Last Oct./2016 signed contract along with deposit to have new metal roof installed. Advised by London Sales Rep. they will start roof in 4 to 6 weeks and not to worry because they install roof all year round,even during the winter months and it will be done before Christmas. Jan.2017 still no start, followed up with London Eco- Metal roof of when they will start. They advised they were very busy and was not able to start my roof yet. Jan.2017 had a heavy rain and water leaking in ,Advised London Metal roof of problem,they advise me they are just finishing up a roof and my roof will be next. Followed up again close to end of Jan.2017, I was advised they were having trouble finding an installer, it appears London Metal roof manufactures and supplies all metal to a roofing contractor they hire to install their product I do not know if they even have their own roof installation staff. Wed. Feb.8 they advise me since there was no back lane, they will drop all material off on front lawn,two skids of wood and roofing material, good thing the ground was frozen, otherwise lawn would be damaged. Thurs. Feb. 9 work starts for one day and returned on Mon. Feb.13 to continue,They advised roof will be complete early on on Tue. Feb.14.took time off work to meet them,still not done,advised they will be done Sat. Feb.18. Getting dark, they are still not done. In closing, I was to do the roof again, I would go with a company that does not require a deposit and I would have them include in the contract a start finish date. I notice there are a number of roofing companies that don't ask for a deposit or would ask for part payment when the material is delivered or even just full payment once job is complete. Maybe these companies would provide better service since they know you can go to another company .I realize all work that is exposed to the elements is controlled by the weather ,but I feel putting a deposit down and having to wait for over three months before any start of work is totally unacceptable. Hope you have better luck with your roofing contractor. ED
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2017

    Steel roof

    Our experience has been seamless from start to finish. The contractor was clear, organized, professional and answered all my questions with genuine interest. We found their customer service to be top notch and their price very competitive. I have already recommended them to all of my friends as I am very pleased with their service and quality of their product. We are so very happy that we choose this company to complete our steel roof. Thank you for a job well done!!

    Answer from pro:

    Hello Tony, thanks for your kind words! Please continue to recommend us.

    Reply created 25 Feb 2017
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 4 out of 5
    Review left on 16 Feb 2017

    metal roof

    we were really getting frustrated with regular roofing every it seemed like every few years a new roof. now we are looking forward to relaxing instead of worring thank you.

    Answer from pro:

    We assure you that you will enjoy the roof for years to come.

    Reply created 25 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2017

    Wonderful, Beautiful Roof !

    We had a London-Eco Roof install a metal roof on our brick farmhouse that was built in the 1840's! They did a fantastic job , for a reasonable price! Our old asphalt roof had a horrible sag in the middle. They properly framed it and installed the new level metal roof ! It looks absolutely wonderful and we have received numerous compliments from people in the community about how great our roof looks! They are a great company , you will not be disappointed with the outcome ! Do your self a favour and hire London- Eco Roof , and get your forever roof !

    Answer from pro:

    Hi Kristin, We are happy to hear that you are happy with the result! Thanks for your kind words.

    Reply created 25 Feb 2017
  • Review from Vanessa Moriarity
    Rating: 5 out of 5
    Review left on 5 Feb 2017

    Metal roof

    We were very pleasantly surprised to find out how affordable a metal roof could be. Our house even has a turret that we thought would be challenging but it looks fantastic. You can't beat the warranty. We'll never need a new roof again.

    Answer from pro:

    Hello Vanessa. The warranty is definitely one of the best features of our roofs. I am sure your turret looks great!

    Reply created 25 Feb 2017