London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2016

    Steel roof

    Very good workmanship. Courteous workers, as they cleaned up everywhere every day before leaving. Work completed on time. I am referring them to other people. Awesome salesperson. Kham Tran explained pretty much all we needed to know and answered our questions instantly.

    Answer from pro:

    We will pass your kind words along to Kham! He will be so gleeful to hear this.

    Reply created 13 Oct 2016
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 2 Oct 2016

    People make all the difference

    I had solar panels on my roof . London Eco team diligently coordinated with the solar team and got the job done in flat three days. My solar panels were off the roof , the new colorful metal roof was on and my solar panels back on the solid metal roof. Kudos to Mark , John and the project team. I wish them all the best !!

    Answer from pro:

    Thanks for your review! People certainly make a difference and our people are the best!

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2016

    T18 Black metal roof

    It was during my process of gathering information on roofing via the internet and a local home show that I first learned about London Eco-Metal Manufacturing Inc. I received estimates from 6 or 7 companies, researched the companies, their work and reviews from customers, including checking their standing with the Better Business Bureau. I was not overly impressed with the initial contact with London Eco-Metal Mfg Inc. as it was a slow process to get any info. Eventually I was contacted by another a sales rep who picked up on my inquiry for info and a quote. He made an appointment with me, did his presentation, was very knowledgeable and answered my numerous questions. I requested a quote for black T18 which was received quickly thereafter, the price was very reasonable and I signed the purchase agreement. I would have liked better communication between London Eco-Metal Mfg. and the customer …. me. I was not advised of an installation date but found out 2nd hand, via my sister who had also purchased a metal roof from London Eco-Metal Mfg. Inc. The sales rep had noted on my sister’s purchase agreement advising London Eco-Metal Mfg Inc. that both roofs could be scheduled together as we both live in Kingston. I had concerns about not being advised of the installation date which I expressed to the company as I still had to make arrangements to have a skylight removed & closed in before the install could take place. The install began on an agreed upon date, the work crew was great, very tidy & professional. Although English was not their first language communication with the work crew was OK. They let me know that they were leaving this job site because the membrane & strapping was done but they did not have the metal to install. After a day or two I inquired about the delay. I wanted to know when the job was scheduled to be completed. I was advised that someone would let me know but I did not receive any communication about when the job was to be completed. About a week after the crew had finished the strapping they came back to install the metal. The job was completed over the period of a couple weeks and I am pleased with my new metal roof. I am curious to see how it is over this winter, in particular the snow guards …… there are 2 offset rows. I hope they are adequate. Overall, I am very satisfied with the new metal roof and had already recommended London Eco-Metal Mfg. Inc. to my sister, who also purchased a new metal roof.

    Answer from pro:

    Hello, thank you for your review. Our apologies about the communication issues, we are currently working on solutions to remedy this. We assure you your roof will withstand the test of a Canadian winter!

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    New metal roof

    I needed a new roof, I never want to re-roof my house again. I decided steel was the best option. I got quotes, and installation methods from multiple companies. London eco metal roofs is whom I chose. Number one: they install a membrane over the entire roof, thus protecting and maintaining the existing asphalt shingles in place. Number two: they strap the roof, creating a gap for better air flow. Number three: they create ridge vents for better venting of attic air(my air conditioning bill dropped by 20% after installation!). Number four: The size of their panels creates less gaps for water penetration, fully screwed down with gasket screws, caulking, and proper valleys placed for optimum water easement. The crew worked efficiently, kept the job site clean each day, worked safely, and respected my home. My house, after my new roof, is a gem in the neighbourhood! I recieve complements all the time over the curb appeal created by my new roof. I definitely would recommend London Eco Metal Roofing!

    Answer from pro:

    Hello Alan, thank you for your kind words! All the benefits you have mentioned are true!

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Fantastic roof amazing quality

    London eco roof gave us a good quality roof. We opted a red roof and the neighbors are stopping to check it out. The people that installed it were so professional and efficient. It just looks amazing we are so happy with the results.. We'd recommend that to anyone.

    Answer from pro:

    Hello Wally, thank you for your kind words. Please do not hesitate to recommend us!

    Reply created 13 Oct 2016
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Metal Roof

    We needed a new roof and due to the pitch of the roof the cost of a standard roof versus a metal roof was about the same. So, ultimately we went with the metal roof with a 55 year transferable warranty. The roof looks fabulous and neighbours continuously compliment us on the roof. Crew was professional and did an outstanding job.

    Answer from pro:

    Hello, thank you for your review. I should note however that our roofs are more expensive than shingles, this is reflected in the quality of the roof.

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Sep 2016

    installation of metal roof

    We decided we wanted to replace our asphalt shingled roof with a metal roof. We took a lot of time to research and explore the various companies. Our salesman patiently explained all the options to us, and helped us understand the various steps in the process. The actual installation was completed in a timely fashion, and the clean-up was well done. The workers were courteous and hard-working. We are very pleased with the product, and feel we made a good decision in choosing London Eco-Roof.

    Answer from pro:

    Hello Heidi, I can confirm that you did make a good decision! Thanks for your review.

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2016

    Installed New Roof

    I had a new roof installed by their professionals this summer and was very impressed with the speed and professionalism with which they had fixed my rental house roof. They did exactly what they promised to do and were very diligent in the work. It was a very difficult roof to do with an extreme pitch and a fair number of the other roofers would not touch it. We are now very happy with our new roof and I have continued to recommend London Eco-Metal to all friends.

    Answer from pro:

    Hello, thank you for your kind words. We are happy if you are happy!

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2016

    metal roof

    We are happy to choose London. The installation was fast and clean but they left a loose piece found a month later. However the response was quick after we called Peter and sent him some photos. Robert came an hour after, did an inspection and picked up the piece for us as a souvenir. We feel a little strange about the exposed screw heads on the roof. The usual shingle roof has no exposed nail heads.

    Answer from pro:

    Hello Chan, we are glad to hear that your service appointment went smoothly. You may notice the screwheads at first but from afar they blend in with the roof.

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 Sep 2016

    Roofing

    Their rep came in for a good presentation, and a reasonable quotation. The guys they employed to do the job were professionals and knew what they were doing. They did the job neatly and finished on time. Courteous, knowledgeable people. We recommended London Eco to our friends and immediately 2 of them had their roofing installed. However, the promise of London Eco's rep (named Khan) with regards a little money incentive has yet to happen. There were a number of people in our congregation, and likewise around the vicinity were impressed with our new roof, were asking about this company but we withheld info until London Eco's rep Khan lives up to his promise. A promise is a promise, no matter what. I guess it's a matter of honesty and principle.