We started the process replacing our 28 year old furnace and AC units, long overdue. I like to get 4 - 5 quotes to get a feel for all options and the market. We had Chris come by the house and he was very informative, to the point and addressed our needs. The other quotes where quite high and attempts to oversell. Chris was quick to return calls to answer further questions etc. Of all the quotes Convertible was most competitive. I don't necessarily look for the lowest price on projects like this, as I know quality and service has a price. Convertible had it all, and the service was outstanding. The installers came at 8:30 and done by 2:30pm, very efficient, kind and took the time to explain all details. I recommend Convertible hands down.