Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2024

    goodman condenser with matching evaporator coil

    IN SPITE OF STORMY DAYS RAINING FOR THAT MATTER.. DUE TO REMNANTS OF HURRICANE BERYL AFFECTING SOUTHERN ONTARIO INSTALLER DREW AND DAN ARE SO PATIENT INSTALLING JUST SO LUCKY THAT RAIN STOPS WHILE INSTALLING OUTSIDE THE CONDENSER.. THERE SO NICE WARM PEOPLE THANKS TO CONVERTIBLE .. RAIN OR SHINE... absolutely recommendable company...

    Answer from pro:

    Thank you so very much! Our workers are just phenomenal troopers. We never rush anything, we don't get upset because of bad weather, we just take our time, be patient and wait for the perfect opportunities to circumvent the bad weather to ensure a great installation every time. Thank you so much for letting us know we've done a good job. All the best, Marnie, Drew, Dan, and everybody at Convertible.

    Reply created 15 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2024

    New Carrier furnace and heat pump

    The installers we polite and professional. I work from home and the noise level was low enough that I was not impacted. They installed the new furnace and heat pump in one day! Less than the 2 days anticipated. They came with carpet runners to protect the floors in the house and when they left, they cleaned up the mess.

    Answer from pro:

    Hi Howard, thank you so much for your awesome review! We are so thankful to receive it. We try our best to not bother anybody while we're working. We hope you love your new Carrier heat pump. All the best, Marnie Amodeo General manager

    Reply created 15 Jul 2024
  • Review from Barb
    Rating: 5 out of 5
    Review left on 10 Jul 2024

    JOB WELL DONE

    I was set to use another company I liked but wanted to just check around before committing. Convertible answered my questions (many) clearly and I was impressed enough to schedule a sales person to visit. What sold me was their long history and great after installation service arrangements. The job was done well and in one day. The only improvement I would make is to receive an email or text on the day before confirming that they are coming the next day. Thank you Convertible Air

    Answer from pro:

    Thank you so much, Barb! We truly appreciate your feedback, and are thrilled that you were pleased with our workmanship and our services. I remember speaking to you the day after installation, you were surprised the day we showed up, I think perhaps because the salesman Christopher had mentioned it to your husband that we were coming that day, we normally have the date confirmed verbally by phone, we never leave it to chance on an email. Thank you so much for all your kind words Enjoy your new system Marnie Amodeo GM

    Reply created 15 Jul 2024
  • Review from SK
    Rating: 5 out of 5
    Review left on 10 Jul 2024

    Tankless Water Heater Install - Excellent!

    Excellent service, knowledgeable, honest and well priced. We had our water heater replaced with a tankless water heater with Convertible Heating & Air Conditioning. Marnie was incredibly knowledgeable, walked me through the whole process with unbiased advice and options for me. She was incredibly responsive to get a quote and to schedule the install. Once on site for the install, Kamil and his partner did an excellent job. He explained the whole process to me, walked me through the steps, and even took the time to satisfy my curiosity about various steps of the install. They put down carpets so as not to make a mess, and did a great clean removal of my old tank and install of the tankless. Definitely recommend and would work with them again for anything HVAC / water in the future. Thanks!

    Answer from pro:

    Thank you SO MUCH! This is very thoughtful of you, we are very appreciative of your support. Enjoy your new tankless water heater. It will serve you well. We are always here to help you with no matter what you need. 24 hours a day. Thank you again Marnie Amodeo, general manager.

    Reply created 15 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2024

    AC assessment and fix

    My AC broke in hot summer early July 2024. Thanks to Raj and Marnie. Raj came on short notice to see me, on a blistering hot Friday. He quickly assessed and diagnosed the problem (a new AC motor needed). He was kind, patient and helpful, as he taught me and my kids about AC. Then the next working day, Monday, he had the new motor in place, with a working AC and a 1 year guarantee. A+++++++

    Answer from pro:

    Thank you, Laura! We are so thankful for this lovely review of our technician, Raj. Sharing your experience with others is a very generous thing to do, thank you Laura for taking the time out of your very busy day to do it. Feel free to call us anytime for technical support and free advice. Even your kids can call, they can talk to my kids! (They're in training) Lol best to always, Marnie Amodeo general manager.

    Reply created 9 Jul 2024
  • Review from D Jay
    Rating: 5 out of 5
    Review left on 7 Jul 2024

    AC unit installation

    Convertible Air was amazing! Had an estimate done and ac unit was installed the next day. Prompt, courteous and professional service. Would definitely recommend.

    Answer from pro:

    D Jay, you ROCK! Thank you so very much for this review. We are very thankful to receive it and are so happy that you are so happy. Enjoy your new system, we have registered your serial number online for you, so you don't have to worry about anything other than staying cool and rocking on! Best to you always Marnie Amodeo General Manager

    Reply created 9 Jul 2024
  • Review from Joyce Benvenuti
    Rating: 5 out of 5
    Review left on 5 Jul 2024

    A great AC unit

    They were a big help with a new AC unit. Knowledgeable. They didn't try to upsell and they did a wonderful job. Great price. Great quality.

    Answer from pro:

    Thank you Joyce, we are so thankful for this review. We appreciate you sharing your experience with others. We always do the right thing, because it's the right thing to do. Take good care of yourself Joyce, , we will talk to you in the future no doubt. Marnie Amodeo general manager

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Goodman A/C Installation

    This was my first time having to handle the replacement of the A/C unit on my own and I called approximately 5 different companies seeking information and quotes. I ultimately decided to use Convertible Air and Im confident I made the right choice. Michael was very helpful and always available to answer my questions and concerns, and the quote was within my budget. The 2 gentleman who installed the unit were very friendly and professional. They checked and tested that the unit was running properly and left both the inside and outside areas where they worked very clean. It has been about a week and so far no issues.

    Answer from pro:

    Diane, this is so nice of you. It's not easy searching for something for the first time, we are very thankful to have earned your business. Michael is a wonderful employee, he's very patient and knowledgable and easy to understand and I'm very happy that he was able to help you meet all of your needs. Thank you so much for choosing Convertible, our relationship has just begun. We are here for the long-haul for whatever you need. Marnie Amodeo and family Convertible Heating and AC since 1967

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2024

    New A/C Unit

    The company came out to look at an older air conditioner. This is the third time weve used their services and once again, they were exceptional! We highly recommend them.

    Answer from pro:

    Thank you, Amanda! We are absolutely thrilled to earn your business for a third time, we always deliver on our promise. Thank you for this wonderful review. And thank you for continuing to choose Convertible, we will never let you down. Marnie Amodeo, general manager.

    Reply created 4 Jul 2024
  • Review from HomeStars user from Mississauga
    Rating: 5 out of 5
    Review left on 2 Jul 2024
    Install Water Heater
    Kris and his team were great. On time, delivery and no issues. We are now enjoying our new tankless water heater! Definitely recommend!

    Answer from pro:

    Thank you, new tankless customer! You are going to love your Rinnai They are world renowned for over 100 years. Thank you for taking the time to do this review. We are very thankful to you for doing so. Enjoy your endless hot water and your lower gas bills. Marnie Amodeo general manager

    Reply created 2 Jul 2024
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