Convertible Heating And Air Conditioning reviews (2548)

Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Jun 2024
New Heat Pump Installation
I got three quotes for a heat pump installation for a 3rd floor bedroom and Convertible was not only the most cost effective but were able to book an installer the same week. Roop and Josh were friendly, professional and obviously super experienced and were done start to finish in six hours. At the end of the day I was pretty amazed that I was able to go from quote to job done the same week with a company that has the track record and great reviews that Convertible has. The reviews are well earned. I'd definitely work with them again.
Answer from pro:
Jaman, thank you so much for your business and for doing this thoughtful review. We are very thankful and excited to receive it. Roop has been working for our family business since the 1980s. He has installed more ductless mini splits than any other technician in Ontario and he works for us. He is a wonderful man too, he can figure out any tough job and get it done with precision. Enjoy your new system, we are very thankful to you. Remember to clean the filters inside, we are here to help anytime. Marnie Amodeo general manager
Reply created 2 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jun 2024
New AC Installation
We have been looking to put AC into our home for a few years now but other companies were always so expensive. We saw an ad and gave a call. To our delight a two ton AC unit was within our budget. We also needed a new thermostat as the one we had was rather old. The reps that came to do the install were great,very efficient and knowledgeable. When the time comes I'll be reaching out for a new furnace and water heater.
Answer from pro:
Thank you, Stephanie! We are very thankful for this review, and are delighted to hear you are pleased with everything. All the best to you always, Marnie Amodeo general manager.
Reply created 21 Jun 2024
Review from Asad Azra
Rating: 5 out of 5
Review left on 20 Jun 2024
Installing a new Air Conditioner
We spoke to Marnie yesterday who was absolutely brilliant in asking us the right questions and assessing our situation. We appreciate her honest and professional advice based on the information we provided her. Today we had the technicians Ali and David come over and do the installation for us. Those guys were amazing, quick and efficient. Managed to install the AC and also answered all our questions and cleaned up afterwards. So pleased that we found this company and would not hesitate to recommend them to anyone.
Answer from pro:
Asad, thank you so much for this awesome review! We are extremely grateful to you for doing so, sharing your experience with others helps everyone find the best quality workmanship. Thank you for doing so and enjoy your new system. Marnie Amodeo General manager
Reply created 21 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jun 2024
Air Conditioning Installation
Michael was quick in assessing our situation and providing a quote, despite it being Father's Day! The two men that installed our unit were professional and quick. Everything is working great.
Answer from pro:
Dear homeowner, thank you very much for this thoughtful review. We are extremely grateful to you for doing so. Enjoy your new equipment. We are always here for you anytime Marnie Amodeo general manager
Reply created 21 Jun 2024
Review from Customer of Convertible Heating And Air Conditioning
Rating: 5 out of 5
Review left on 20 Jun 2024
Air conditioner installation
The sales rep of Convertible heating company is very professional and provides helpful tips and suggestion for me to decide the types of product to install. The price is reasonable. The technicians were friendly and completed the job as what have been communicated. Also provided advised when I asked questions.
Answer from pro:
Thank you so much for this review we appreciate your detail and kindness in the support of our business. Enjoy your new system always, we are here 24 hours if you need anything at all. Marnie Amodeo General manager
Reply created 21 Jun 2024
Review from MAUREEN
Rating: 5 out of 5
Review left on 19 Jun 2024
AC Install
The replacement of an old AC unit was done in a very professional and timely manner, no negative issue with the install, The AC was turned on and after about 20 minutes the unit stopped working, I called the Service Line and the installer was dispatched and the problem was a blown fuse in AC unit part of furnace.
Answer from pro:
Hi Maureen! Thank you for this review, I am so happy that you are pleased with our fast service. Enjoy your new system. Have a cool summer. Marnie, Amodeo, general manager.
Reply created 21 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Jun 2024
Excellent service!
After getting the runaround from another company, we made a snap decision to go with Convertible, and I couldnt be happier. My AC needed to be replaced with summer coming, and Sam was quick to make sure that would happen for me! Adam and Jeremy were awesome to deal with, quick and efficient. Pricing was awesome, too. I have already recommended to several friends!! Thank you, team!
Answer from pro:
Jill, thank you so much for sharing this experience with us. My father Sam always listens first and then does the best for the person on the other line. He has raised everybody here over the last 60 years to respond the same way. Thank you so much for this review, we truly appreciate your business. Marnie Amodeo General Manager
Reply created 21 Jun 2024
Review from Frank
Rating: 5 out of 5
Review left on 18 Jun 2024
Air Conditioning
When our Air Conditioning broke we called Convertible Heating & Air Conditioning Inc. and received an immediate service with a great price for a new A/C unit. We have been a returning customer since six months ago this company has also installed a new furnace. We are pleased with both new units. Thank you for your excellent service.
Answer from pro:
Thank you so much for your returning business, we are so grateful. We are always here to help you no matter what the problem is Take care, and thank you so much for your kind support of our business through this review. Marnie Amodeo general manager
Reply created 21 Jun 2024
Review from Rami
Rating: 5 out of 5
Review left on 16 Jun 2024
Tankless water heater installation
I needed to replace my 18 years old tanked water heater, after research of pros and cons I decided to go with to tankless, the downside beside the price is hot water won't be available as fast as tanked one specially in cold weather which means waste of water and periodical flushing to remove sediments and scale buildup. the upside is last longer and less chance of leaks. I called several companies, I decide to go with convertible. Rick installation technician gave me choices where to install and show me where external pipe would go. Installation went smooth and he explain the functionality once complete. However the sales process could improve as well as the communication with installer.
Answer from pro:
Good day, thank you so much for your review. We appreciate your feedback. We do our best to ensure a seamless report from salesman to technician. Often, the installation is more difficult than even the salesman expected, but in the end, we don't charge any extra, it just takes a little bit of extra time to sort through the challenges of the workspace. Thank you again all the best Marnie Amodeo General Manager
Reply created 17 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Jun 2024
Good Customer Service
Everyone I interacted with was professional. Adam explained the process thoroughly and was on time, every time. The work looks quite good and the system is running well.
Answer from pro:
Thank you so much for this review! We are thrilled to receive it and very thankful. Enjoy your new system always, Marnie Amodeo , general manager.
Reply created 17 Jun 2024