Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2018

    Quick and Tidy Furnace Install

    My old furnace died during the recent extreme cold and Mike from Convertible was very quick to respond with a fast and reasonable quote for a new two-stage furnace. The installation was scheduled for the very next day and the installers arrived right on time. They were both friendly and took time to explain what they had to do. They covered the floor from the front door to the basement to keep it clean, dismantled and removed the old furnace and even disconnected a couple of parts I wanted to keep. Within a few hours, the new unit was neatly installed and we had heat once again! We can barely hear the new unit run. In addition to the furnace install, they also helped with a grant application and they made the warranty registration very easy. I am very impressed with the Convertible service right from my initial contact to signing off on a job well done. Steve

    Answer from pro:

    Wow, thank you Steve This is wonderful to hear and we thank you for the review. We aim to help at every step. Enjoy your warm home and be well always. Thank you on behalf of everyone, Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 15 Jan 2018
  • Review from Martin Ng
    Rating: 5 out of 5
    Review left on 8 Jan 2018

    Great Work

    The two service technicians David and Craig were certainly top notch, the Furnace and Air Conditioner were installed professionally. The duct work around the furnace was competently carried out, something to be admired. Great work guys! The furnace worked beautifully as the deep freeze came on during Christmas and into the beginning of the New Year. As for the Air Conditioner I will have to wait for summer before making any comments

    Answer from pro:

    Martin, on behalf of David and Craig & Everyone at Convertible - we thank you very much for this review. You are a very sharp man in the fact that you noticed the excellent sheet-metal and ductwork transitions, that is an art that not many technicians in our industry have but David is the master and we have been lucky to have him for almost 3 decades. Thank you very much we appreciate your supportive words about our company. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 9 Jan 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Jan 2018

    Air/Furnace

    Good company, no BS'ing. Had numerous companies quote and bid on the job, convertible was the best when it came to cost and had the job done in 1 day.

    Answer from pro:

    Thanks Bryan, we really appreciate this, we are so glad you enjoyed our services. It was very kind of you to do this review, thank you again on behalf of everyone at Convertible! Marnie Amodeo GM Convertible Heating &AC 50 YEARS

    Reply created 5 Jan 2018
  • Review from Jane Tunstead
    Rating: 5 out of 5
    Review left on 3 Jan 2018

    New Furnace

    During the worst cold snap and the day before New Years Eve our motor failed on our furnace. Convertible sent out a technician and gave us all of our options and even loaned us some space heaters until the furnace could be installed. They are professional and I would highly recommend them.

    Answer from pro:

    Thank you Jane we really appreciate this review -most reviews come following a new installation, but we are very proud of our service department as well. We are fast, efficient and very caring -we really want to help those in need and when you call -we come -thank you very much for your business and trusting in our services to help you out in an emergency Thank you, Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 3 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2017

    Furnace

    We had a great installation experience. The crew showed up and installed at the time indicated. We needed a return visit as the furnace appeared not to be working properly. Our request was handled with urgency and problem resolved. I would definitely recommend your services. And we are repeat customers.

    Answer from pro:

    Hi Mike, thank you so much for this review we appreciate it tremendously! You're right, we do not stop at the installation we actually take care of people afterwards too...and in an extremely speedy manner. Thanks for saying so. We appreciate you. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 2 Jan 2018
  • Review from Alex Woloshyn
    Rating: 5 out of 5
    Review left on 28 Dec 2017

    New Furnace & A/C

    Our furnace and a/c were 20 and 15 years old respectively, and rather than hoping to get through another winter we decided to replace both units. I called several companies and received several quotes, most quotes were comparable however a few were far off from their competitors. When I called Convertible, Chris was very knowledgeable and set up a time for Marnie to come by and give us a quote and a run through of what work would need to be done. Marnie was very insightful and was very helpful in answering my questions whenever I had them, just a phone call away. We decided to go with Convertible because they were knowledgeable, a family run business and because of their fair and comparable price points. The Adam and Adam team came by to install the furnace and a/c. The job took them a little longer than they originally had planned but did a fantastic job. They were professional and they left the work area clean. I like to do my research when it comes to big purchases like these, and I would highly recommend you consider Convertible if you are looking for a new furnace or a/c.

    Answer from pro:

    Wow , thank you Alex this is awesome! I very much appreciate your supportive words and the fact that you took the time to do this for us We enjoy our job very much because it allows us to meet a lot of wonderful people and do a lot of good things and that makes us feel great! Thank you on behalf of my brother Christopher my technicians Adam and Adam and everybody at Convertible Thank you Alex Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 30 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Dec 2017

    HVAC Installation

    Dave St. Croix is a very pleasant and knowledgeable installer for Convertible and his assistant, Craig, was very competent installing the AC unit outdoor compressor in the cold of winter. The care that was shown was appreciated as installation is probably the most important factor these days with so many units being comparable how they function and rated efficiency (budget is the key for the consumer -- installation and service with a reputable and established dealer is the factor that must also be a key to the component).

    Answer from pro:

    Thank you Michael, we really appreciate your feedback on the quality of workmanship that our technicians provide. We are very proud of staff. David he has been with us for almost 30 years. His craftsmanship is only outshined by his character and personality -and that combination makes him an incredible technician and an even better employee and human. Thank you for this review. Happy holidays & thank you On behalf of David, Craig and all of us at Convertible. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 27 Dec 2017
  • Review from Anthony
    Rating: 5 out of 5
    Review left on 22 Dec 2017

    New Furnace Install

    If life was this easy, the planet would be a better place. I needed a new furnace and called Convertible for a quote. A mutual time was set up and Chris arrived promptly and took him about 10 minutes to quote me a price and set up an installation date and time. On installation day, Brandon and Josh called me one hour before the scheduled time to give me ample notice that they were on their way. When they arrived I informed them that I needed to leave for work with no one else left in the house. They said they would be done in about two hours ( amazing ) so I left them my key and told them to call me when they were done and lock up and put the key under the mat. They did and when I got home I discovered a super job well done!! They were punctual, polite,courteous, trustworthy and left the place clean. Convertible turned an anxious situation for me into one of calm and comfort. Thank you.

    Answer from pro:

    Anthony, thank you very much for this incredible review -we really appreciate it, and you are right life should be that easy! Taking care of each other isn't hard, the world needs more of it. We do it every day with a smile on our faces because it is always a win-win situation for businesses to look after their customers in a genuine & caring way. Thank you for being one of our customers. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 27 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2017

    Furnace Review

    For those readers sourcing a furnace company, look no further. I found the information that Convertibleair provided me with (on the phone and in person) prior to my decision on which company and furnace I wanted very helpful. The options were plenty, the fact that they are a family run business makes them actually care about the customer. They were able to accommodate my schedule. The installers were punctual and professional. They worked clean and efficiently. I would highly recommend Convertible Air. Vinnie in Brampton.

    Answer from pro:

    Vinnie, Thank you doesn't seem good enough to express our gratitude for this review. We appreciate it so much and we love working with nice people like you. We hope you enjoy the holiday season and have a wonderful 2018 Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 27 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    New furnace

    From the monent my furnace broke down on Sunday night. I called and left a message with a lovely lady at 1.am. Received a call at 8am the following morning. Grant called me back and I explain the issue. A representative Mike came to my house at within hours and no lengthy sales pitch but simple explanation about the furnace that is suitable for my home. Within 15 minutes paper work was completed and call was made to Grant at the office to sent the service crew out the next morning at 9am. Adam the service tech and his crew was so efficient in installing and following code and rules and making sure the installation was up to the highest standard that is expected by the industry. Crew was very knowledgeable and answered all my questions. They were all so very neat and tidy, in which they left my home spotless. I would definitely recommend Convertible heating and Air conditioning service. I am currently looking for an air conditioning unit for the summer and no doubt in my mind I would call them. Fast, efficient reliable and affordable. Thank you all at Convertible for bailing me out on a cold wintery December night.

    Answer from pro:

    Dear Sir, it gives me great pleasure to read this review. We are very thankful for your time and effort to provide such a detailed report. We appreciate it so much! We aim to give fast, effective honest hard work without fail. On behalf of Grant, Michael, Adam, Antoinette our overnight manager, and all of us at Convertible, we thank you and wish you the best of all seasons! Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 19 Dec 2017
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