Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from Brian Ng
    Rating: 4 out of 5
    Review left on 22 Aug 2017

    Furnace replacement

    The representative Michael is pretty nice. He's knowledgeable and helpful. The price is reasonable. The job is acceptable. However, they turned off our water tank and didn't turn it back on. (They didn't admit it) It gave us a hard time.

    Answer from pro:

    Thank you for this review we appreciate your kind words, if in error we did not turn on your water heater on completion we absolutely do apologize and are happy to make any restitution necessary please give me a call at 416-503-8188 at any time Thank you. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 23 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    Furnace installation

    My new Furnace installed 08/09/17. Service personnel Adam & his assistant are professionals. Adam explained the furnace. I have dealt with Convertible Heating before & would recommend them to family & friends.

    Answer from pro:

    Hi Clive, thank you so much for this my friend. You've been a loyal and lovely customer to us for over 20 years. We appreciate you so much - you are always a gentleman. Thanks for your continued business. Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 16 Aug 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 3 out of 5
    Review left on 12 Aug 2017

    A/C repair

    Our unit is leaking freon. After multiple visits Convertible Air simply gave up. They promised to reimburse some of the costs though. My advice is that if it isn't an easy job, forget about it.

    Answer from pro:

    Hello sir, I appreciate your opinion but it's important for you to know that we were not able to do a full leak test on your air conditioner because you have a deck built all around it so we cannot check the condenser for leaks. Also, we cannot check the Copper line set because it is underneath the deck you built so the only piece we had access to check is the evaporator coil near the furnace and that piece is fine there is no leak there We spent many hours and a lot of our own money using leak test kits and nitrogen and Freon to discover where you are leaking Freon from but our technician said he could not help you anymore because we do not have access to the condenser Period. We didn't give up sir. You know that. There is no other reason that we don't want to help you or that we are not capable of helping you- it's simply that we cannot get to the unit. if you remove the deck and give us access to the condenser and the copper line set then we can test further. There is a good chance that the Copperline set had a nail go through it And the money that has been paid to us to date to do all of this work should have been kept by us because it was paid for services and time and equipment that we have spent fixing your air conditioner But because we are nice honest and good people we chose to refund you all your money- no other company would do that I called you this weekend to discuss this matter, but instead of getting to speak to you to solve it professionally I get to read this It's very disappointing We've been looking after you for a long time. Marnie Amodeo GM

    Reply created 14 Aug 2017
  • Review from Krishan Vasdani
    Rating: 5 out of 5
    Review left on 12 Aug 2017

    Furnace

    Great Job. Clean and very professional. Had them do my air conditioner 5 years ago . Dealt with Chris very honest and sincere guy. family owned business and willing to go out of their way to satisfy you.

    Answer from pro:

    Thank you sir we really appreciate you showing the world how awesome we are, we try hard -we work hard and we're honest and we appreciate you saying so Marnie Amodeo GM Convertible Heating 50 YEARS

    Reply created 14 Aug 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Air Conditioning unit replacement

    Our 7 year old air conditioning unit quit about 2 weeks prior to the closing of the sale of our house. Convertible Air quoted the best price for a replacement unit and they went out of their way to install it in time for the house closing.

    Answer from pro:

    Thank you for this review. I am so glad we could help you solve your problem. Good luck in your new home. Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 10 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2017

    Install central Air conditioning

    AC was broken (2.5 ton 18 year old model). After calling around they had the best price for 2.5 ton Goodman forced aid AC unit. They are a well oiled machine; the install tech came in on time and worked efficiently. would definitely recommend.

    Answer from pro:

    Hi Patrick, thank you very much for this review. We are delighted to hear this great news. Enjoy your new system in good health always. Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 10 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2017

    replacement of heating/ac system

    We were delighted with the whole experience of dealing with Convertible and firmly believe we received best value in our purchase of an Amana furnace and a/c system. From the moment we contacted Convertible followed by Chris's prompt visit, and to the final installation, we were certain that we had made the best choice. We were pleased with how well the installers worked together and with the excellent job they did with a neat and efficient install and clean-up afterwards. We would certainly recommend Convertible to our friends and neighbours in the future.

    Answer from pro:

    Robert, on behalf of my brother Christopher,all my family and dedicated staff of technicians - we thank you so very much for this lovely note. We are so happy to make you so happy! Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 10 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2017

    NEW AIR CONDITIONER

    I am echoing what everyone else is saying. From our initial consultation with Mike to the installation, it was all seamless. Mike was very knowledgable and suggested the unit that would fit our needs and budget. Installers Roop and R.J. arrived on time, were courteous and finished the job efficiently. I shopped around for many quotes and Convertible came through with an affordable and highly efficient unit.

    Answer from pro:

    Liliana, I cannot express enough, how much these words mean to us. Thank you for expressing your views, and for being our customer. We love making people happy. On behalf of Roop, our beloved 30 year veteran technician, RJ, Michael your sales person, and all of us at Convertible - we appreciate working with you. Many thanks, Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 7 Aug 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 4 Aug 2017

    New water heater and furnace

    I cold called Convertible based on some advertising I saw. Right away, I liked Sam's approach (the President) and the fact that they have been in business for 50 years. The pricing was great and booking was not a hassle at all. Will continue using Covnertible in the future.

    Answer from pro:

    Thank you for this review, my father Sam is really a wonderful guy I do agree, he has been a pioneer in the hvac world for over 60 years of his life. Together, we run a wonderfully successful empire, with over 40 employees that offer authentic help to others, not biased suggestions that only benefit us. Thanks for being a part of our legacy to help others. Marnie Amodeo, GM Thank you for all of us at Convertible Heating & AC 50th anniversary

    Reply created 10 Aug 2017
  • Review from Cindy Li
    Rating: 5 out of 5
    Review left on 4 Aug 2017

    Installation of furnace and air conditioner

    Convertible Air installed the Amana furnace and air conditioner. The initial estimation process was quick and efficient, the salesperson who came to our house was knowledgeable and provided honest recommendations. The actual installation process was very quick, efficient. Technicians also cleaned up after work was completed.

    Answer from pro:

    Thank you Cindy, we love Oakville! Thanks for being our customer and for doing this review. We truly appreciate it and you. Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 10 Aug 2017