Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2017

    Furnace, Water Heater & A/C Purchase & Installation

    I'm very happy with the service and would highly recommend this company and already did recommend the company to my mother. Great communication & explanation from Michael & Marnie. Adam the installer was/is AMAZING. He was very professional, explained everything he was doing and made me feel at ease. Great installation! I highly recommend Adam as an installer and Convertible Heating & Air Conditioning is VERY Lucky to have him! He was very patient & understanding with my work schedule and I really appreciate that. Thank you very much!!!

    Answer from pro:

    Thank - you - Rosa. It was our pleasure working with you and your mother. I appreciate all your supportive words about us, we appreciate every one of them. I will pass on your comments to Adam, he is outstanding we know it (he has a job for life). Enjoy your summer. Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 2 Jul 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Jun 2017

    ac

    I meet with Chris to look at my ac. He gave me a rundown if what i need. The price was fare. I purchased the unit. I had to wait about 2 weeks. Good for me. You can get next day the guys out there? My installation was done by Roop he worked very hard and cleaned up. I will give you a update as it gets hotter.

    Answer from pro:

    Thank you very much for this review I'm glad that you enjoyed our services and please do follow up with us anytime if you have questions or need help Marnie Amodeo GM Convertible heating and air 50 years

    Reply created 2 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2017

    Furnace and A/C Installation

    Today we had a furnace and A/C unit installed. Right from the start, our visit with the estimator, Marnie, was both informative and professional, unlike previous salespeople that had quoted on the job. The quote was detailed and complete and a installation date given. The installers, Eric and Kermar arrived on time with all the necessary products and materials to complete the installation that day. Both were very knowledgeable and worked well together as a team, while always keeping the homeowner informed. All aspects of the installation were explained and customer satisfaction was their top priority. The old furnace and A/C units were removed and the site was thoroughly cleaned. What a great experience and would definitely recommend.

    Answer from pro:

    David & Mrs. U: A HUGE thank you to you both. I promised you only the facts about your job requirements, and fulfilled on everything because that's the only way to be. My family has worked within that philosophy since the day my father started this business with a mere $1000 in his pocket the 1960s. Today we are a multi million dollar company and employ over 45 people, all incredible workers like Kemar and Eric. Thank you for everything, and ENJOY in good health always. Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 28 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2017

    Furnace and Air Conditioner

    Very happy with the service I received and would highly recommend this company. I had 3 quotes and Convertible beat all. Chris was very professional and took his time explaining everything. It's a huge purchase so feeling comfortable with my purchase was very important to me. Nice to see a family business that stands behind their work!!! I will not hesitate to refer when the occasion presents itself. Thank you!

    Answer from pro:

    Hi Sue, thank you so much for this review. We appreciate your time in telling the world how good we are. We love Milton and all of its residents! On behalf of my father and all our staff, THANK YOU! Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 28 Jun 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 26 Jun 2017

    New Air Conditioner

    I had my Air Conditioner installed last weekend. The price was excellent and the installation went smoothly. I am very happy with My Amana and would highly recommend this product.

    Answer from pro:

    Thank you very much for this review. We appreciate your time to show others that we do good work and treat people fairly every day, no exceptions. Enjoy your new AC system...and don't forget to follow the instructions on your invoice, and register your serial number online within 30 days. Thank you! Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 26 Jun 2017

    Heating & aircondioner

    Bought a new furnace & air conditioner unit 2 yrs ago. Just finished paying it off & now my air conditioner doesn't work. Had to pay subcontracted $100 to come take a look at the air conditioner. Told me condenser needs to be replaced. Despite a 10 year part & labour warrantee convertible wants me to pay $600 for labour & refrigeration???? What was the point of the warrantee then??

    Answer from pro:

    Hello, the finance loan you took out for your system is separate from the warranty issue. To combine the two issues makes the situation look intentionally bad and that is unfair. That has nothing to do with us, you took out a loan because you didn't have the funds to pay for it. The unit you purchased only had 1 year labour warranty from the manufacturer. And as per your invoice, we offered you the chance to get the extended warranty on labour, we sent you the invitation by mail on your anniversary date, our invoice states that very clearly, but you refused the program. Which is like insurance, and like insurance, insurance companies don't cover a claim if the insurer declined the offer to renew. We have to follow the manufacturers guidelines, so please don't shoot the messenger, we are trying to help you, but the issue is an equipment defect, not because of our workmanship, as you know. I know its frustrating, but we don't make the units, we simply install them with the best technicians in Ontario, we notify you of your warranty obligations, and if you don't comply then we cannot do much more. We are at the mercy of the manufacturers and Carrier is tough to deal with sometimes. Thank you, Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2017

    Satisfied

    I had a big AC company come in to my home for a quote on an AC and they gave me a ridiculous price and tried to upsell me as well. I called three other companies and Convertible came in $500 under the next closest price and $2,000 under the highest price on the same AC! When I talked to Marnie on the phone, she was friendly, honest, and straight forward. On the day of the installation the gentlemen that showed up were very friendly and knowledgeable. They worked in the POURING rain to get my AC installed the same day. I am very happy and the AC is great. Exceptional service at a budget price. A+++ Thank you, Kyle

    Answer from pro:

    Thank you so very much Kyle from Stoney Creek! This is just wonderful news, thank you for doing this review for us. I live to hear this kind of stuff. We are eager to please and happy to help anyone - anytime. We could easily charge double but it wouldn't make us feel good, so thank you for recognizing that we not only do excellent first class workmanship, but that we care enough about our customers to not rob them blind of their hard earned money. All the best, Marnie Amodeo GM Convertible Heating & AC 50 YEARS

    Reply created 26 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Furnace & AC Installation

    Ordered new 96% eff furnace, new AC and new hot water tank (power vent). Installation was professionally done, without any problems. Great service, very competent installers. Amazing sales representative. Definitely will recommend Convertible Heating & Air Conditioning to friends and colleagues.

    Answer from pro:

    Hello YN in Mississauga, we are so happy to read this. Thank you for being our customer, we are pleased to do an excellent job for you. We hold Mississauga dear to our hearts, as it was our very first location in 1967. We were on Wolfdale Rd at the train tracks and got to know the wonderful people of the area. I also remember the day the train car exploded and we were evacuated for 4 weeks. It was our customer appreciation day, and back then I was only in charge of making hot dogs in our brand new microwave! Great memories of 50 years in Mississauga, THANK YOU Marnie Amodeo, GM, staff and family at Convertible Heating & AC 50 YEARS

    Reply created 23 Jun 2017
  • Review from Sonia Morgan
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Air Conditioning

    The market was offering a $1000 "up-charge" since my AC died on the hottest day. Called Convertible and they don't have the up-charge so I didn't have to pay extra for my bad luck ? Super happy and will use them again for sure!!

    Answer from pro:

    Sonia, thank you for placing your trust in us. We would NEVER take advantage of someone's misfortune for our own gain. We gain by just having you as a customer, we do not need to rob people blind of their hard earned money...but you are very right, our industry is full of those types of companies, which is shameful. Please enjoy your cool home in good heatlh and happiness, with the peace of mind that you now have an extra $1000 in YOUR pocket where it belongs. All is good in the world when you come to Convertible. Marnie Amodeo, GM, staff and family Convertible Heating & AC 50 YEARS

    Reply created 22 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Furnace and AC replacement

    We replaced furnace + AC. Sales guy Chris offered competitive prices with flexible payment options. Installation done within couple of days. Installers were efficient, fast and friendly. They did clean up after they finished.

    Answer from pro:

    Andrei, thank you for this report. We are so happy that you enjoyed our installation and tidy clean up. We try our best every day to ensure perfection. Have a wonderful summer. Thank you on behalf of my family, staff and brother Chris. Marnie Amodeo GM Convertible Heating & AC Inc. 50 YEARS

    Reply created 22 Jun 2017