Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2017

    Purchase Air Conditioner & Installation

    We needed an air conditioner. We researched products and companies and decided to go with Convertible Air because Mike took the time to explain exactly what we needed. We were very comfortable with Mike as he didn't try to up-sell us. We also chose them for their reputation and they have been in business for 50 years! The technicians worked efficiently and answered our questions as they were doing the installation. Very satisfied with our experience and would recommend them.

    Answer from pro:

    Hello Mother Goose! Thank you for this wonderful report on our services. We appreciate it very much, its important for us to know we are doing a good job. We can only acheive this through feedback. Thank you for yours, Marnie Amodeo GM, & Michael Edwards and all our staff at Convertible Heating & AC 50 YEARS

    Reply created 11 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2017

    AC and humidifier installation

    Couldn't be happier with Convertible's service. Chris was extremely helpful and was able to advise me on the specific AC and humidifier units to meet our needs. While other installers told me I needed a 3 ton AC unit, Chris advised that a 2.5 ton with a higher SEER value would be best for our home, saving me about $1000 compared to other quotes. The installers came right on time for the Saturday install and informed me of everything I needed to know regarding where things needed to go, how to maintain, and how to optimally operate. They cleaned everything up and did a great job overall. I'd recommend Convertible to anyone! Thank you! -Darryl R, Brampton

    Answer from pro:

    Darryl, this is wonderful, thank you very much for taking the time to tell others how good we are. We always work with the best intention to do good for others, we employ skilled, honest workers and we don't rob people of their hard earned money. People continuously ask us how we can do such a good job with the same high end products at a fairer price than the competition, and the answer is simple: we take less profit, and we dont use commissioned sales people. This saves our customers more money, ensures great quality installations and honesty from beginning to end. Period... and this makes us feel great. Enjoy your new system, call us anytime we are always open. Marnie Amodeo and Christopher Amodeo & everyone at Convertible Heating & AC 50 YEARS

    Reply created 9 May 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 1 out of 5
    Review left on 8 May 2017

    installation of furnace and air conditioner

    Terrible experience with this company. They came to install the furnace and remove the old one. The person removing the old furnace could barely make it up and down the stairs to the basement. He was sweating profusely and short of breath. My son had to help him due to his inability to complete the job on his own. My husband had to buy a bag of cement to fill in the hole from where the oil tank pipe had been. The guy that was suppose to do that didn't have enough cement to complete the job. The installers of the furnace did not have a sticker that has to be on the furnace before the gas company will pass it after inspection. So the gas inspector failed the installation due to this and we were billed for this ( then later we were re-imbursed once the gas company finally approved it). We waited weeks for this sticker that apparently had to come from somewhere's in the states..we were told Texas first then later another state. After all was said and done, recently two different professionals told us that the fresh air intake on the furnace is not installed properly. It should be taking the fresh air from the outside not from the old stale air in the basement. Our neighbors all have theirs done the proper way, taking fresh air from the outside. We called and asked if they would come back and pipe it to the outside as other companies do. They said they would have to charge us 250 dollars to do this. As a health care professional I have real concerns about the air quality that we are subjected to since other companies have advised against this practice . I guess we would have had more to complain about if my husband and son had not helped the worker that day the old furnace was removed, and yet they want to charge 250 dollars for a job that should have been done properly in the first place. We called to ask if they could come back and do it properly ...have the air coming from the outside but they said they would charge us 250 dollars to do this. I guess we would have had more to complain about if my husband and son had not helped out the worker. .

    Answer from pro:

    Hello, the last thing we want is unhappy customers and we do pride ourselves on great workmanship as most of our homestars reviews report on. Your installation was done well, and we worked with you throughout this to solve the issue. The problem wasn't with our technicians, it was with the Oil Removal company. The removal technician was feeling unwell that day as he explained, but instead of cancelling the job, he pushed on through. Your oil tank was one of the largest capacity and it was extremely heavy, especially for someone not feeling well. Lastly, we explained this to you during the installation, which was a long time ago, but I'll explain it again, that the furnace manufacturer failed to put the RATING PLATE with the technical specifications on the unit, and this is what was needed for the gas company to start the system up. We had to wait for the mfg to make another one, and we did get that done. It was not us holding you up. thank you, Marnie Amodeo, GM

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2017

    AC installation

    Ordered an AC unit for my mother Everyone I dealt with at Convertible Htg & AC was professional, and knowledgeable. Was given a fair price, and installers were efficient, professional, and finished up quickly. Would refer the company for sure.

    Answer from pro:

    Thank you very much for this with you it's extremely appreciated and we hope you enjoy your new system thank you Rita

    Reply created 30 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2017

    Installation of A/C unit

    I had an excellent experience with Convertible Heating & Air Conditioning. I needed to install on A/C for my house. I started doing my home work and shopping around. Every other company I spoke too wanted to charge much more for the same work. In addition all the other companies I spoke to tried to up-sell me on equipment that I didn't need. They were also very brand specific and brand bias. When I called Convertible I got a response back from Marnie fairly quickly. I could tell right away their was no up selling and no games trying to be played. Based on my house she knew right away what the best value was for what I needed. There was no pressure to make a decision right away. I was told to think about it, do more research if I wanted, and to call back if I had any questions. I had several questions and called back. Marnie spent 20 minutes on the phone with me explaining different A/C makes and models and told me they would install any make / model I wante. I went with the first option Marnie presented to me when i first called as it was the best value for what I needed. Installation was performed on Friday May 5. Both the outside work and inside work looks great. I have no complaints and am happy with the level of service I received. Michael G.

    Answer from pro:

    Michael, thank you for this review. It means a lot to us. I am so glad you are happy, we had quite a lot of rain to contend with, and once again, my men impressed the hell out of me! They are amazing, nothing can stop them from doing incredible work. Thank you for being our customer. Thank you on behalf of, Marnie Amodeo, GM & Your Installation team - Kemar and Eric. Convertible Heating & AC 50 YEARS

    Reply created 8 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Furnace Installation

    My wife and I were thinking of replacing our furnace at 31 Good Road Scar. M1C 3W8. We were comparing to companies; NEST and CONVERTIBLE. We bought a "Smart" thermostat from NEST and just for the sake of it we tried calling Convertible for a quote They sent somebody who we found very sincere and we wanted to do business with him That's how we bought a new furnace from Convertible. We are pleased with the agent and the installation

    Answer from pro:

    Thank you so much for this review. We are happy you stumbled across us and decided to give us a try. We don't disappoint! Marnie Amodeo, GM Convertible Heating & AC 50 YEARS

    Reply created 8 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Goodman furnace

    We needed a new furnace and decided to get a few quoted. We were not satisfied with the first quote and contacted Convertible and Mike came out to our house and answered all our questions. We were satisfied with the quote and arrangements were made to have the installation. Two servicemen arrived at the time specified and we couldn't believe how quickly and efficiently the work was completed. We were very pleased with the servicemen and amazed how quiet the furnace was when it was turned on. Thank you Convertible and be assured we will be happy to recommend your company to others.

    Answer from pro:

    Norm, we just love to read reviews and even more, we love to make people happy. This Goodman furnace you got is getting rave reviews on homestars, I'm so glad you love it too. We are proud to earn your business and provide you good old fashioned hard work, good products, and outstanding installations. Have wonderful weekend, I hope you are surviving this rain! Marnie Amodeo,GM, Staff & Family Convertible Heating & AC 50 YEARS

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2017

    Water Heater Replacement

    Great job! Great team! They showed up on time, did the job fast and clean. No complaints at all! Price was reasonable and I would recommend them to my friends! Thank you Convertible Heating & Air Conditioning! Valentin

    Answer from pro:

    Thank you Daniela & Valentin, it was a pleasure serving you. I hope you enjoy your new hot water heater. Thank you for this review. We appreciate it. Marnie Amodeo, GM, Staff & Family Convertible Heating & AC 50 YEARS

    Reply created 5 May 2017
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 3 May 2017

    Furnace and Air Conditioner replacement

    I was recommended by a friend and they were as I was told. Great service, great installers! I was very pleased with the workmanship and how they explained everything to me as they progressed with the installation. Couldn't be happier with the company and the service.

    Answer from pro:

    Thank you for this review we are so grateful, and thanks to your friend for recommending us, we truly appreciate that gesture. In fact, our 50 years in business is due to friends recommending us to their friends. We are honoured by that responsibility. Enjoy. Marnie Amodeo, GM, Family & Staff at Convertible Heating & AC 50 YEARS

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2017

    Top Notch Company

    I have spent many years on the home service plan of another company. When my furnace finally quit this year, I decided to get prices from both the incumbent company, and Convertible. I chose the later because of its reviews on Homestar. The bake-off between the two companies was quite interesting. The incumbent offered me the most expensive furnace and AC in its catalog. When I requested a lower cost option, he pulled out a price list that basically had about a $2000 spread between the unit he was showing me and their "low cost" unit. Marnie from Convertible arrived at my home, looked at the situation, and without knowing what the other company had proposed offered me an 3.5 ton Amana and A/C at a significantly reduced price (i.e. the middle of the pack option that I had requested of the other company). She had me sold at "hello". Next came the installation experience, Convertible's install team arrived on-time on the day they were supposed to (checkmark #1); the installers were friendly and helpful, and offered some suggestions to improve the configuration that Marnie provided (checkmark #2); they placed rugs on the floor to prevent damage to my upstairs (checkmark #3); and they worked diligently without complaining -both inside and outside the house - on a day that was raining cats and dogs (checkmark #4). What a fantastic installation experience! And of course, it all lead up to having the furnace running in my house. For the past 8 years I've been living in a landlocked iceberg because my furnace and blower were so inefficient. My house never seemed to warm up. The new furnace actually heats the house effectively and quietly. I couldn't be happier.

    Answer from pro:

    Bruce, this is such a great review, people are going to think I wrote it myself! Haha. But alas I did not, and I can't thank you enough for writing it. The detail and thoughtfulness is wonderful for us, as we think about all these things every moment of the day. You are right about my team, Roop the lead technician has been with us for 30+ years, he is a wonderful man, and a master installer and a trooper!, nothing slows him down. And I am so happy to hear how much you love the furnace and that it has made an actual noticable difference in the amount of airflow going to the top floor....it is a beautiful system. I promised you from the start I'd only offer what was best for you at a very competitive price and not sell you things you didnt need at a ridiculous price. And I promised you an outstanding installation, and we always stand by my word. We'll take care of you, for real, not for marketing purposes only :) Marnie Amodeo, GM., Roop Sandhu & all staff and family at Convertible Heating & AC 50 YEARS

    Reply created 5 May 2017
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