Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2015

    AC replacement

    Great service starting with Sean in sales who was very informative and not pushy at all. On the day the install was scheduled our driveway was sealed (scheduling screw up). The install guys got creative and took out some fence boards to access through my neighbours backyard and replaced it all. Really appreciate their efforts. The unit is working great and pricing was very reasonable.

    Answer from pro:

    Hi Jeff, Great to finally get you an air conditioner. Im glad you and your family are enjoying your new equipment. Toby went above and beyond his expectations, he is a valuable member of our team and appreciate all his efforts. Thank you for your business. - Sean Kesavan

    Reply created 1 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2015

    central air

    Kemar and Eric are amazing! the job was done in less than half the amount of time promised and it was done much cleaner that anticipated. I recommend these guys all the way. don't waste your time looking elsewhere.

    Answer from pro:

    Thank you for your feedback. Kemar and Eric are one of the best of our Team. Enjoy your summer, we are here for you if you should need anything. - Management at Convertible Air.

    Reply created 2 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2015

    Central Air Conditioner purchase and installed

    After I got a few quotes, I decide to go with Convertible. Their price was right and they explain me everything about central air conditioners and installation up front. Installation was done professional and clean by their technicians. I will buy again other products from this guys. Thank you.

    Answer from pro:

    Great to chat with you Andrei, thank you for trusting us with installing your installation. We always aim to please our customers and I'm glad you are our current and future customer. - Sean Kesavan

    Reply created 1 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2015

    Installation new furnace and A/C

    I got installtion of new furnace and A/C by Convertible air. I 100% satisfy with quality of service they provided. Staff was friendly and knows what are they doing. Service A+++.

    Answer from pro:

    Thank you for your feedback and also thank you for referring your neighbour to us. It was a pleasure to do business with both of you. - Chris Amodeo

    Reply created 2 Jun 2015
  • Review from kc
    Rating: 5 out of 5
    Review left on 26 May 2015

    Furance & Hot Water Tank

    Great end to end service!!!! Sales - Sean was great. He came by and educated me on different models and provided me a honest quote. Installation - Dieter was awesome. Installation was professional and clean. The first think he did was assess the current configuration and told me everything upfront prior to install. I am very happy with the install. Thank you guys!

    Answer from pro:

    Hey Chee! Pleasure to do business with you. What prides me most as a representative of HVAC is that customers are really doing their due diligence. I know you got 10 quotes from the best HVAC companies on homestars and to have you choose us shows me we are providing excellent quality with affordable prices. Im glad we could come through for you. Thank you for your stunning review.- Sean Kesavan

    Reply created 27 May 2015
  • Review from Damienatapattu
    Rating: 4 out of 5
    Review left on 25 May 2015

    A/C Repair

    Raj from Convertible did a great job! He was courteous and professional. I am extremely satisfied with Raj, but the reason for giving a 7 out of 10 is because, $185 for one hour of work is highway robbery! This is not Raj's fault as I am pretty sure these prices are set by the company. If you reduce the prices I am pretty sure that you will get more frequent business, as there are many companies out there who offer the same services as well. Thank you for fixing my A/C Raj!

    Answer from pro:

    Hi Damien, thank you for your review of Raj, he - like all of our staff are wonderful human beings. I'm sorry that you feel you paid too much, but I am here to assure you that you did not. Raj, nor us, set our rates -we follow the Flat Rate book that most HVAC companies use in Canada. The service call is $89 which includes 30 minutes of time, if it goes past that the next hourly rate is $75 + hst. So, you got exactly what we quoted you on the phone $89+75=164 plus hst ($21.32 tax) which totals $185. So we did not overcharge you at all, and we did not try to upsell you into spending anything more. And in fact we are swamped with repeat service customers for the very reason that we do give fair rates with excellent technicians that fix things properly. To employ the cream of the crop installers, to have 35 trucks on the road 24 hours a day, to have WSIB, 5 million dollars of Insurance, E.S.A, TSSA, and HRAI certifications and to be open 24 hours a day cost us a lot of money. It is these such expenditures that formulate the Flat Rate Book rates, and is how we know we are very competitive. Please do more research just for fun, it will prove I'm telling you the real facts. We never overcharge people, read our homestars reviews, most people mention how well priced we are :) Thanks again for your nice comments on Raj, I will pass it on to him. Thank you, Marnie Amodeo General Manager

    Reply created 27 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2015

    Air Conditioning Install

    Air conditioning had finally become too weak for the summer heat. Called Convertible Based upon home star reviews and was not disappointed at all. Everything from the first call to the appointment with Sean, to the install few went well above expectations. Well done guys! I'll be calling when my furnace gives out in a few years. I have already referred a couple of friends, one of which already booked an appointment.

    Answer from pro:

    Hey Tim! Thank you for your feedback. Im glad the install went great. Im glad our installers could provide you the level of quality service that you deserve. To hear them go above expectations is what we love to hear. Looking forward to doing business with you when you are ready. - Sean Kesavan

    Reply created 26 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2015

    Furnace, Humidifier, Air Cleaner

    After deciding to replace my 30 yr old furnace, I contacted several companies and did my research. I decided to go with Convertible as the salesman was friendly and knowledge able and the pricing very competitive. Being that it is a well established business, in operation for many years, gave me a sense of comfort that they would be reliable. They were very willing to work around my schedule . The installers were, friendly and acted in a professional manner. They finished the job within the stated time frame and left the work area neat and clean. I would, and have already recommended this company to friends and co-workers.

    Answer from pro:

    Thank you for your feedback Lynn! It was a pleasure to work with you. Our installation teams really go the distance when it comes to satisfying our customers. Keep in touch if you ever need anything from me. - Sean Kesavan

    Reply created 25 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 May 2015

    Replace Furnace and Air Conditioner

    My 17 year old furnace and air conditioner needed replacing and after researching various companies I contacted Convertible Air. Chris came to my home and after inspecting, provided a quote for several different options. He was knowledgeable and patient with my questions, explaining the options clearly, including warranties and OPA rebates. The installers, Brandon and Josh, arrived on time, worked steadily, were also patient with my questions and cleaned up well. Brandon even phoned the evening before the installation to confirm the time. They tested everything before leaving and explained operation of the new thermostat to me. My one and only concern relates to the air conditioner. Chris had thought the new air conditioner would fit on the existing brackets. I'm unable to have it placed on the ground as that area slopes (limited options for placement as I'm in a townhouse). The new air conditioner was slightly wider than the brackets so a new concrete slab was placed on the brackets with the air conditioner sitting on top of that. It does appear balanced and stable. I did mention this to Chris on the phone the next day and he was reassuring that Convertible Air stands behind it's products and installations and should I have any difficulties to call him and it will be rectified. Given my experience this far I would certainly recommend Convertible Air. Thank you to Chris, Brandon and Josh.

    Answer from pro:

    thanks for your business. Your review is greatly appreciated. - Chris Amodeo

    Reply created 25 May 2015
  • Review from F. Jackson
    Rating: 5 out of 5
    Review left on 23 May 2015

    Amana high-efficiency furnace

    The salesman, Sean, was very friendly and helpful, even spotted some things other companies hadn't mentioned. He also stood behind his products and didn't try to sell me the most expensive ones. The installers were courteous and quick.

    Answer from pro:

    Thanks Fraser for allowing us to help you with solutions for your heating issues. I appreciate the feedback. Glad I was thorough in my inspection and could give you all the information you required.

    Reply created 23 May 2015
Get in touch