Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2021

    New AC Installation

    Our old AC having run trouble free for nearly 19 years started to give problems. It was time for a replacement. That same evening received a flyer in the mailbox from Convertible. Having read their reviews and them being in the business for over 50 years I called them the next morning and spoke to Sandy (0wner). Michael (sales) came the next day and quoted a price which seemed fair and competitive. (Had some concerns about reusing the existing copper lines from the outside condenser unit to inside the house, but was assured by both Sandy and Michael that the lines were of good quality and in excellent shape and would be thoroughly flushed). A suitable date and time were set up for installation. Ali and Mo (installers) were on time, pleasant, efficient and left the place clean and tidy on completion. My overall experience with Convertible was very satisfactory and would recommend them to anyone looking for HVAC replacement or service

    Answer from pro:

    Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from Raj
    Rating: 5 out of 5
    Review left on 6 Jun 2021

    Replaced Old AC

    I turned on my AC this year and it turned out the compressor was gone. Given it was a 20+ year old unit, I got good use out of the old Coleman unit. Called Convertible Air and Sam suggested the right model of Carrier model for the size of house. I booked the install a week out. The install takes several hours but was done with care ensuring the pipe flush, coil and AC install were done correctly. The unit started up and the house cooled right up. We didn't need it much until now as the temperatures shot up 30+C this week. Very happy within the customer experience from start to finish. I called up many other companies on homestars but Convertible Air stood out. I'm happy I went with them, you will be too!

    Answer from pro:

    Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 5 Jun 2021

    Ductless AC install

    The convertible air team provided excellent service from start to finish. Getting a quote was easy and low pressure, install was scheduled promptly and Michael made great, easy to understand recommendations as to what units would work for us. When we needed to adjust our plan due to supply chain issues, Michael had other options ready to go and was able to expedite our install. Installation was a breeze and quick and the team that came were very professional. It was a pleasure to work with the Convertible team and I would highly recommend their services.

    Answer from pro:

    Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2021

    Furnace and AC replacement

    I chose Convertible based on their competitive price, the excellent reviews & ratings and quick turnaround. I was pleasantly impressed with Chris’ and Kamil’s punctuality, knowledge as well as their professional and honest approach. I would definitely recommend this company to anyone looking for guaranteed professional work and customer satisfaction.

    Answer from pro:

    Lucian Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from Jorge Olenewa
    Rating: 5 out of 5
    Review left on 4 Jun 2021

    Installed a new AC unit

    I had Convertible install a new furnace several years ago. I am very happy with their recommendation and service, so when my AC compressor failed I called them again. Sam (the owner) recommended a new side-discharge AC and new coil, based on my requirements and desire for a much quieter unit. The installers arrived early and finished the job in less than two hours including testing. Very professional and clean job.

    Answer from pro:

    Jorge Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2021

    AC replacement

    I recently had my old AC of 15-20 years fail right in the middle of our first couple of HOT days this season. With 5 people living in the house (1 of them being a 1 year old) this was not a pleasant experience to go through. I called a few companies and Convertible heating and Air were extremely prompt with their responses from Sam calling me as soon as I submitted the request on Homestars to Michael setting up an onsite appointment a few days later. Michael was extremely pleasant to deal with and answered all my questions onsite and over txt as needed. Convertible wasn't the cheapest but they were also not the most expensive either. i decided to go with Convertible due to their reviews on this site and based on being a company that has been in the heat\AC space for over 60 years. Once the work was scheduled, the team came in and completed the job of installing my new 2tton Carrier AC within a few hours and left my outdoor and furnace room as clean as when they arrived. great company to work with and will recommend to anyone I know going forward.

    Answer from pro:

    Filipe Thank you for this review We appreciate the details and your efforts. It's very kind of you I'm glad we have made you so happy. Thank you Marnie Amodeo GM

    Reply created 4 Dec 2021
  • Review from Dave
    Rating: 5 out of 5
    Review left on 3 Jun 2021

    Great Service

    Purchasing a new AC is an important investment so we were very pleased to connect with Marnie from Convertible who responded quickly and made the whole process worry free and seamless. The install team was very knowledgeable and professional. I would definitely recommend Convertible if you’re looking for a new AC.

    Answer from pro:

    Dave Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from Kristine Archer
    Rating: 5 out of 5
    Review left on 2 Jun 2021

    Excellent Knowledge & Service!

    Seamless experience from start to finish. We required a new air conditioning unit in our home. We had worked with Convertible Air when getting our first unit 12 years prior. Mike came over the same day we contacted him for a review and estimate, and answered all of our questions. We had an appointment for installation within a week, which was completed by efficient, polite installers. Would recommend Convertible to anyone!

    Answer from pro:

    Kristine Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2021

    A/C Installation

    Chris came out for a quote to replace our old A/C. He was wonderful in explaining what it was we needed and the costs. We were so happy with his visit. We had called around for other quotes and their prices were competitive and beyond that we felt that this family business was the most honest with the information and did not use any pressure/disparaging comments about competitors used by some of their competitors. Kemar and another gentleman were the installers and did a great job. They were punctual, respectful of our property, cleared away any debris along with the old A/C and answered any questions we had.

    Answer from pro:

    Christina Thank you very much for this review, it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
  • Review from Omer in Kleinberg
    Rating: 5 out of 5
    Review left on 2 Jun 2021

    New AC installed

    The guys were very professional, we went over the location of the ac unit before hand. They cleaned the place before leaving and checked the system to ensure the system run well. Adam and his crew did a wonderful job.

    Answer from pro:

    Thank you very much for this review Omer it is very thoughtful of you to do it. We are very grateful and extremely happy to hear that you are satisfied with our services. Thank you and be well always. Marnie Amodeo general manager

    Reply created 4 Dec 2021
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