Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2019

    Installation of new Furnace and tankless WaterHeater

    I was referred to "Convertible Heating and Air Conditioning" by the Energy Audit Person. My whole experience with Convertible was so pleasant from the beginning. From the first phone call, to the quote all the way to the final installation. Convertible personnel were knowledgeable, price-competitive and transparent. For those that do not know - Convertible is a family run business and one could see it in their culture. No hard selling, but rather a pleasant and friendly sell. The installers were friendly and yet professional and completed their work around the allocated time-frame, making it convenient for all of us at home. It was a pleasure doing business with "Convertible Heating and Air Conditioning". I'd gladly recommend them for any HVAC related work.

    Answer from pro:

    Neil, I cannot thank you enough for this lovely and thoughtful review. It is more important to us than anything....that we make others happy. We are thrilled to have you on our team. Welcome to the family. Thank you on behalf of everyone here at Convertible Heating. Marnie Amodeo GM

    Reply created 13 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2019

    FURNACE & A/C REPLACEMENT

    EXCELLENT SERVICE AND WORKMANSHIP AT A REASONABLE. THE GUYS SHOWED UP ON TIME AND WERE VERY CLEAN. THEY EXPLAINED ALL THE WORK TO BE PERFORMED ANSWERED ALL MY QUESTIONS TOTALLY PROFESSIONAL.

    Answer from pro:

    Thank you Domenic You are very Kind. Thank you for this awesome review. Enjoy your new system and do not forget to register your serial number online. Thank you Marnie Amodeo general manager

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2019

    New Furnace

    We had a furnace company come to clean our furnace on a Sat. morning. After 45 mins. he told he had to shut the gas off because of a problem. He could get us a salesman on Monday to quote a new furnace, leaving us in the cold til then. NO care about temperatures or pipes. Within 15 hours Convertible came , quoted & arranged install for the Monday. Great, quick service and had us back in the warm in a day and a half!

    Answer from pro:

    Thank you SO much for this review. We are very thankful to have received it. We always care about our customers because we are just nice people helping other nice people. Thank you again - And if you have not already done so, please register your serial number online. Thank you Marnie Amodeo general manager

    Reply created 16 Dec 2019
  • Review from Tenzin Younten
    Rating: 5 out of 5
    Review left on 2 Dec 2019

    Furnace change

    Great company to work with. They were efficient and got the job done right. Very pleased with their efforts. I would recommend them to anyone who needs to use their service.

    Answer from pro:

    Tenzin- thank you so much. We truly appreciate this review it is very kind of you to express to others how we are to deal with. We are completely delighted to hear this great news! Thank you from everybody here at Convertible. Marnie Amodeo general manager

    Reply created 3 Dec 2019
  • Review from Alexandru Dolghiu
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    Water Tank replacement

    This is the 2nd time we used this company to replace the water tank, for the house we sold and the house we purchased. The house we purchased had an 15+ years old Reliance 55 gallons tank under the rental program, $45/mo, tax included. After the closing we called Reliance to let them know we are removing their water tank and engaged Convertible Air. They came on the scheduled date and performed an amazing job. I am looking to engage them for the next project. A/C and heating replacement.

    Answer from pro:

    Thank you Alex, we love having you too as a customer! We will treat you better than any other, with more consideration to your needs, always. Just pick up the phone 24 hours a day we will answer to help you. Thank you Marnie Amodeo general manager

    Reply created 30 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2019

    New Furnace installation

    I have really enjoyed Convertible Air over the years. They have never hard sold or pressed me for any service. I had a recent issue where my 19 year old furnace was making odd noises and I noticed a very faint burning smell coming from my vents. Not good! I immediately made a tune up request and they bundled a deal to service my tankless water heater as well. It turns out the fan was done and due to the age of my furnace I chose to get a new Amana furnace although Convertible was happy to just change the fan. So the installers came the very next day, they both introduced themselves and were very polite and courteous. They let me know exactly what was happening as the job progressed. It was overall a very pleasant experience. I'd like to thank Marnie personally for always going the extra distance and always providing such reliable service and piece of mind. Great company and would gladly recommend without any hesitation.

    Answer from pro:

    Thank you Lola, the pleasure is always mine. It's great having awesome customers like you. Thank you for this review, I really appreciate it. Be well always, Marnie Amodeo, GM

    Reply created 2 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    A/c condenser 20000

    From the beginning of me calling the company, i had numerous questions that they answered with confidence. Great customer service and professional installation by technicians Technicians had a friendly attitude and explained job in details

    Answer from pro:

    Thank you so much! We truly appreciate your time in doing this review. Thank you so kindly we love it! Please remember to register your serial number online and enjoy your day. Thank you from all of us here at Convertible heating and air-conditioning. Marnie Amodeo general manager

    Reply created 29 Nov 2019
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 26 Nov 2019

    Home furnace

    Techanians Dave and Greig were amazing,Dave ton of experience and willing to answer any questions I very warm and friendly person Greig very hard working don’t talk much but that’s okay last but no way lease Micheal Edwards a very good consultant I will recommend to my friends and family thanks guy’s. Merry Christmas And a Blessed New Year.

    Answer from pro:

    Thank you so much, we appreciate this review very much. David is a long time technician here. He has worked for our family business for over 30 years. On behalf of Michael our salesman and everyone here thank you again for your business. Please remember to register your serial number online Marnie Amodeo GM

    Reply created 27 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2019

    Tankless/AC

    Guys who came in were very professional. Covered my floors which we appreciated. Very thorough and efficient. Noticed that unit to be installed was damaged and replaced it. Awesome. Definitely recommend.

    Answer from pro:

    Thank you so much. We appreciate this review tremendously. We noticed When we took the box off of the new AC that it had some minor damage, but we would never install such a thing. And this is why we headed straight to the manufacturer to swap it out for another new unit. Thank you so much for recognizing our honesty and quality. Marnie Amodeo GM

    Reply created 27 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2019

    New Furnace Installation

    Convertible did an amazing job from the initial phone call to inquire right through to installation. They were informative, supportive, and provided exactly what we needed within our budget. Flexible and easy going as things were busy. Always responding to emails and phone calls within a few minutes.

    Answer from pro:

    Yay! Thank you so much for this review we appreciate it tremendously. We aim to be fast, friendly, honest and effective in everything that we do. Thank you for noticing! Thank you from everybody here at Convertible heating & AC Marnie Amodeo general manager

    Reply created 22 Nov 2019
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