Aire Max Heating & Cooling Inc

Rating: 5 out of 5

Aire Max Heating & Cooling Inc reviews (1158)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2015

    Furnace heat repair

    If you are looking for excellent quick service in a short time, call Max! After calling Max, he arrived within an hour, identified our heating problem immediately, and fixed it quickly. Friendly, nice, helpful and extremely knowledgable. Very satisfied

    Answer from pro:

    Thank you for taking your time to write a review ,hope in future we serve you again,Max

    Reply created 26 Feb 2015
  • Review from Jacqueline
    Rating: 1 out of 5
    Review left on 24 Feb 2015

    Hot water heater diagnosis

    My three year old hot water heater stopped working on Feb 1 for no reason that would be obvious to me. I contacted Aire Max based on the ratings it had received on Homestars and the owner came within an hour. He unplugged it and plugged it in again and examined the heater. He asked me for a copy of the manual which does not inspire confidence. I gave it to him. About 15 minutes later he told me that the electronic panel on the hot water heater was not functioning and that it would cost $600 to replace it which does not seem worthwhile on a hot water that only cost me $1000. He told me he would be glad to sell me a new one and quoted on both tank and tankless replacement. He also commented on my furnace saying that it was a bad brand and that he could recommend a better one and could quote on that. I said that I would get back to him and did some research on the hot water heater models he proposed. Later the same day, I contacted Sears where I had bought the hot water heater and learned that parts for it would still be under warranty so I arranged for a service call. The next morning, I noticed that I had hot water. I kept the appointment with the Sears technician to get his opinion. He too asked for the manual and said that the electronic panel on the hot water heater was fine. He commented that sometimes hot water heaters with these electronic panels just need a reboot and that the act of unplugging it the day before would have done that. It is now three weeks later and it is still working as it should be. I am very glad to not have listened to the fellow from Aire Max. I would be out a minimum of $1500 if I had unnecessarily replaced a perfectly good hot water heater.

    Answer from pro:

    Let me explain story from my side, you call me Sunday morning and around one hour after your call I was at your place.your water heater was not working, I restarted couple of times but it didn't come on. by the gas code even we are 100 percent sure about some thing and as a gas technician we have to take a look at manual to make sure every thing is fine. I recommended you if you want get rid of this problem it is better to have a better quality product which is yours is not a good one, next day before sears came, your water heater was on because of my reset, so after couple of call still you didn't pay my service call and I am also shocked why home stars established this review because I didn't get paid and no business happened, what kind of appreciation is this for work on Sunday!!!!!!

    Reply created 3 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2015

    Tankless Water Heater

    Max did a fantastic and efficient job removing 2 old water heaters, capping all the old piping and installing a new tankless water heater. Max was courteous and respectful of my family and house. Max clearly knew what was needed and everything went according to plan (and estimate). His helper wasn't as good but Max did most of the work. Control of water leaking from old tanks and cleanup could have been better.

    Answer from pro:

    Thanks for business and review and explaining our weakness, actually my fixed helper was on vacation and I had to bring another one who has less experience , hope in future we serve you again,Max

    Reply created 26 Feb 2015
  • Review from Allan Brookes
    Rating: 5 out of 5
    Review left on 23 Feb 2015

    Furnace repair

    We have used Max on 3 occasions for troubling shooting problems. One of these was a shorted wire from the initial installation by the builder, which is difficult to find. He comes when he says he will be there.

    Answer from pro:

    Thanks for business and review, we are happy that we served you 3 times and hope in future you call us if you need any service regarding heating and cooling,Max

    Reply created 26 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2015

    Broken Furnace

    I came home at 7 p.m. to find my furnace had quit during one of the coldest weeks of the winter. I called Max who arrived a short time later. Max was prepared, professional and courteous. He replaced some parts, had the furnace running again and gave us some great advice in order to avoid problems in the future. I highly recommend Max and this company.

    Answer from pro:

    I don't know how to say thanks regarding review and business with such a great customer like you, hope in future we serve you again.Max

    Reply created 26 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2015

    Heating system repair

    Max was excellent at diagnosing the problem quickly and efficiently and repairing it without delay! He was prompt , courteous and extremely effective. The house was extremely comfortable during our recent cold spell thanks to his efforts! Thank you.

    Answer from pro:

    Thanks for business, trust and words, we are at your service any time, Max

    Reply created 26 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2015

    HVAC

    I called AireMax on Monday at around 4pm as my clients' air handler was not working proprly. House was loosing heat and client was complaining. What a great service. Technician came at 8:00pm on a Family Long Weekend to solve this problem. Problem got resolved, I was so happy to hear this. Great job!

    Answer from pro:

    Thanks for business, trust and words, we are at your service any time, Max

    Reply created 26 Feb 2015
  • Review from Jan Carter
    Rating: 5 out of 5
    Review left on 16 Feb 2015

    Thermostat Replacement

    My thermostat died today: the screen went blank and then the boiler went cold. Logged onto HomeStars and found Max because of the quality of his reviews. Despite it being a holiday Monday, he took my phone call immediately, asked good questions, and advised what time he could come by to replace the thermostat. He did a great job, as quoted, and was very quick/efficient. He also gave me some good ideas on air-conditioning and advice on boiler maintenance. Very satisfied customer: I would definitely recommend Max!

    Answer from pro:

    Thanks for business, trust and words, we are at your service any time, Max

    Reply created 26 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2015

    Furnace Repair

    Max is just outstanding. Coldest day of the year, it's a Sunday. I wake up to my furnace cutting out. Sent Max text, he came and had to address a fundamental installation error. He fixed it without any of the usual disparaging comments a skilled tradesman might use when they see shoddy work! I'd recommend Max for any work that relates to heating, AC, and gas line issues.

    Answer from pro:

    Thanks for business, trust and words, we are at your service any time, Max

    Reply created 26 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2015

    Furnace trouble

    We always call Aire Max whenever we have trouble with our furnace which was installed poorly by another company. They arrive same day and are always reasonable with rates only charging for what needs to be done.

    Answer from pro:

    We are happy that we have a great client like you, hope we serve you in future if you need any service regarding heating and cooling, Max

    Reply created 26 Feb 2015
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