Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1444)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 16 Oct 2018

    Very disappointing experience

    we suspected mouse infestation and called this company they came and told us there is no mouse infestation in the area that we had concerns only in the furnace room two stories below there may be something . 2 months later we had a burst pipe in the same area that we suspected a problem. we were told by the plummer that the mouse chewed on the pipe ( pictuures attached) called the company . very rude people not only they did not apologize for their mistake they started to bring lame excuses.

    Answer from pro:

    We appreciate that you took the time to voice your concerns and of course we would like to address them. Your original service was done on July 23rd 2018, almost 3 months ago. During the service the only evidence of mice the technician found was one dropping in the furnace room, and accordingly you decided to go ahead with the treatment. Since the treatment date (almost 3 months prior), we did not receive any phone calls or complaints from you regarding the service we provided until now. Moreover, we follow up with all of our customers via email as we did with you on August 3rd and August 28th, but we did not receive any response either times. What we had tried explaining to you over the phone was that mice can comeback, especially as the weather gets colder and they try to make their way inside of homes. That being said, thousands of homes experience mice activity every year, and if it were so simple for mice to chew through water pipes, thousands of homes would experience flooding like yourself. Fortunately, that is not the case, as these pipes are designed to withstand these circumstances. However, in certain cases where pipes are extremely worn out, mice or in most cases rats can chew them. Consequently, as a home owner the maintenance and upkeep of your property is your responsibility. At Pestend we always take full responsibly if we ever fall short on our services, however in this case our technician has done nothing wrong. Best Wishes, Pestend Team

    Reply created 22 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2018

    Mice control

    Pestend Pest Control came to my house the second day I called them. Moe is a very patient and careful guy. He taught us how to close the gaps/holes in the house (mice go through there). It has been almost a month and I did not see any mice droppings since then.

    Answer from pro:

    We are extremely glad to note that you are totally rid or your mice concerns and are satisfied with our technician and services. We look forward to serving customers like you and thank you so much for the positive feedback

    Reply created 17 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2018

    Pest Control

    We discovered a large wasp nest in our siding and had to have it removed quickly. Pestend was able to dispatch a technician right away. Moe arrived quickly and was friendly and efficient in getting rid of the wasps. I would definitely use and/or recommend his services again.

    Answer from pro:

    Hi Laura, Positive feedback from customers like you is very encouraging for our technicians and our services as we work harder to achieve better results with every service. Thank you so much for the positive feedback and taking the time to write a few lines. Thanks once again

    Reply created 12 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2018

    Naseer Ahmad was extremely helpful

    We have been having problems at night with itching and not being able to sleep because of it. I called Pestend, and they scheduled a same day service call to check for bed bugs. Naseer Ahmad was very thorough, checking the entire house. No signs of bed bugs. He put covers on our box springs just in case. He called his manager and they both recommended that my husband see a dermatologist to find out the cause. At least we can rest assured that there are no bed bugs thanks to Pestend. Thank you Naseer!

    Answer from pro:

    Hi, We are extremely delighted to note that our technician Naseer was able to eradicate your bedbug issue and that you are able to sleep in peace without having to worry about it anymore. Thank you so much for the positive feedback.

    Reply created 12 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2018

    Pest Control

    We got pest control done at my home from Pestend and my technician, Moe, was so friendly and cooperative with the service. He also provides us extra knowledge regarding the pest control along with his service. It was a pleasure working with him. I really recommend the same to my office colleagues and employer. We are using the Pestend for 3 of our locations as well. Thanks once again Moe, for your service.

    Answer from pro:

    Hi Tanvi, Working with professionalism, dedication and ensuring customer satisfaction is what are technicians aim to achieve. Thank you so much for the positive feedback and we are extremely happy to note that you are using our services in three other locations as well. We are delighted to serve happy customers like you. Thanks once again

    Reply created 5 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2018

    Pest control -mice in kitchen/garage

    Moe was our technician from Pestend Pest Control. He was extremely helpful and efficient, very friendly making the whole process incredibly easy! Highly recommend.

    Answer from pro:

    Hi George, Putting our customers at ease and handling every situation to the satisfaction of our customers is what we strive for. Thank you so much for the positive feedback and kind words for our technician and our services.

    Reply created 5 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2018

    Pest Control

    Moe was pur technician and he is AWESOME. Having to fumigate for pests is NOT FUN but moe and everyone at Pest End made us feel comfortable and at ease that they would be able to fix the problem. Thank you Pest End!!

    Answer from pro:

    Hi Lorie, Dealing with any kind of pest issues in the house is extremely overwhelming and frustrating. We are delighted to note that you are satisfied with the services rendered by our technician Moe and Pestend services in general. Thank you once again

    Reply created 5 Oct 2018
  • Review from Carla
    Rating: 5 out of 5
    Review left on 27 Sep 2018

    Extermination

    Alex was punctual, professional and very thorough. My second time using this company and dealing with Alex, would highly recommend.

    Answer from pro:

    Hi Carla, Serving happy customers like you enhances our performance level and gives a boost to our technicians to work harder each time. Really appreciate your kind words. Thanks once again

    Reply created 5 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2018

    Rodent Removal

    Tony from the Vaughan office of Pestend has been to the house several time to treat the attic and outside perimeter. I am very impressed with the results. Tony is very knowledgeable and dedicated to achieving a pest free environment. It's a process, and having the continuity of the same technician each time really helps. Thanks for the great job Tony!

    Answer from pro:

    Hi Ron, It is a pleasure serving customers like you and we are so glad to note that you are satisfied with our services and our Technician Tony. Your positive feedback is an added bonus for us and the technicians to work harder and provide excellent results for our customer which is one of our main priorities. Thanks once again.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2018

    Prest Control Service

    The service that Pestend Control was fantastic and they went over and beyond their service levels. The technician that serviced my home Naseer Ahmed was absolutely fantastic and has been for the last two years. He provides great service and fixes the root issue I have. I would strongly recommend Pestend Control and the technician Naseer Ahmed to anyone including my friends and family. Regards, Angelo.

    Answer from pro:

    Hi Angelo, We strive to provide our best services to all our customers and ensure that customers are ultimately happy with the results. We are extremely happy to note that you are satisfied with our technician Naseer and our services. We always look forward to serving amazing customers like you. Thanks once again.

    Reply created 19 Sep 2018