Thank you for taking the time to express your concerns and provide us your feedback. We are always committed to delivering the best service experience possible to our customers; that is why customer feedback is very essential to help us preserve the high quality of our service, and ensure full customer satisfaction.
After reading your review, we had a chance to conduct a thorough investigation into the matter. Upon investigation, we discovered that out technician Fazee did make sure to clean the areas treated before he left, as he always does. In addition, we also found that your warranty was in fact expired at the time of your last service. However, as a courtesy and your peace of mind, we had provided you a complimentary service at no cost, as our goal is to always provide the highest level of customer service. Fazee is one of our best technicians, as we have received hundreds of positive reviews/feedback regarding him from his clients.
Best Wishes,
Pestend Team
Reply created 3 Feb 2018