Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1444)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2017

    Wasp nest removal

    Showed up right on time..very efficient, Nest was 30 feet up,professional job. Would highly recommend.

    Answer from pro:

    Thank you for taking the time out to leave a review! Fast, efficient, and effective services are what we stand for. We are happy to hear that you had a pleasant experience with our technician. Best Wishes, Pestend Team

    Reply created 20 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2017

    Cockroaches removal

    I needed to get rid of cockroaches in my home and contacted pest end. Moe was sent to my home and he did a very good job. He also called to follow up. Moe is very professional and knowledgeable. He is very patient and took his time to explain the process to me. I have not seen cockroaches in my home since the treatment. I will recommend Moe and pest end for all pest control needs.

    Answer from pro:

    Thank you for leaving a review, and mentioning our technician Moe. His goal is always to leave his customers happy! The team here at Pestend Inc. is thrilled to hear such good feedback, and we are proud to be one of the leaders in pest control. Best Wishes, Pestend Team

    Reply created 22 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2017

    Mice extermination

    Had a technician Moe, come to our home for a mouse problem! Nor was very kind and since his visit we have had zero sightings, no more droppings and no other signs of mice. To me that’s worth every penny!!! Will likely have him back for just a follow up in a few months since we’ll be opening some walls. Would recommend this company to others.

    Answer from pro:

    Hello Vonda, we appreciate you for taking the time to leave us a review! Customer feedback is an integral part in the success of our business. We are glad to hear Moe was successfully able to resolve your issue.\ Best Wishes, Pestend Team

    Reply created 22 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2017

    Service

    Moe was sent out to carry out an assessment of my complaint about mice infestation in my residence. He did a thorough inspection, placed traps and pest control treatment. I have not heard the mice movements as frequently as used to be the case prior to Moe’s intervention and hope that they wil not be back.

    Answer from pro:

    Thank you for taking the time out of your day to leave us a review! We are continuously working to provide our customers the highest level of service, so we appreciate your feedback. Best Wishes, Pestend Team

    Reply created 22 Dec 2017
  • Review from Customer of Pestend Pest Control
    Rating: 1 out of 5
    Review left on 6 Dec 2017

    Silverfish

    Found them on Homestars and they guaranteed 6 months so I thought what a deal! At first I was excited to finally get rid of the issue but after the first visit the silverfish kept showing up. So I emailed and they said give it a couple more weeks so I did. Made another appointment and same issue the silverfish didn't die! I think in total they sprayed 3/4 times in those 6 months and we didn't notice a difference. After the 6 months I emailed to let them know it didn't work and guess what? No response! HA I'M NOT SURPRISED! They take your money so if you got a silverfish issue don't waste your time!

    Answer from pro:

    Hello, thank you for taking the time to leave this review. Customer feedback is very important for us, as our goal is to maintain the highest level of customer service always! After reviewing your account, I can see that we performed a mice and silverfish extermination together. However, the follow up visits were just for silverfish, which means that we were successfully able resolve your mice issue. Regarding the silverfish follow ups, the interval between the follow ups range anywhere from 2-3 months, which indicates that the treatment did work for that period. In certain cases, the insects can come back if the dampness and moisture in the problem areas is not resolved. A chemical treatment is designed to only address the current issue, consequently if ay structural issues are not addressed the problem may persist. Also, according to our records the last email we received from you was on August/28/2017, and there was a prompt response, which resulted in scheduling you for a follow up appointment on Sep/13/2017 based upon your availability. Unfortunately, there are no other records of any further communication from your side since the date of the follow up. Best Wishes, Pestend Team

    Reply created 12 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2017

    Mice problem

    Moe was easy to work with and solved our mice problem in less than 2 hours. Felt good knowing he would come back in 6 month if by chance he missed something but he didn’t need to.

    Answer from pro:

    Hi Murat, We appreciate your time to write a review for our company and technician Moe. Customer feedback is very important for us, as we are always trying to improve our level of service. All of our technicians are very well trained and experienced professionals. They always work very hard to provide our customer’s the best results!

    Reply created 7 Dec 2017
  • Review from Satisfied Customer
    Rating: 5 out of 5
    Review left on 4 Dec 2017

    Mice control

    The technician Moe was very friendly and answered all of my questions. We’ve had no evidence of any further infestation after he treated the property.

    Answer from pro:

    Thank you for leaving review! Moe always leaves his customers feeling educated, and confident that their pest issue will be resolved. Best Wishes, Pestend Team

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2017

    Inspection

    Naseer from Pest End was fantastic! He was thorough in his inspection of our home, knowledgeable and gave us peace of mind that the issue was in good hands. Olivia and Matti

    Answer from pro:

    Hello Olivia, Thank you for leaving a review, and mentioning our technician Naseer. His goal is always to leave his customers with a smile! The team here at Pestend is thrilled to hear such good feedback, and we are proud to be one of the leaders in pest control in Toronto. We are always here to help just one phone call away!

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2017

    Excellent service!

    Excellent service! They came quickly, identified the issue correctly and fixed it. Cannot wish more! On top of it very good communication at any phase before and after the fix.

    Answer from pro:

    Hello Shimon, thank you for leaving your kind comments! We stand by our fast, efficient, and effective service. Best Wishes, Pestend Team

    Reply created 7 Dec 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 30 Nov 2017

    Wildlife and Pest Assessment

    I would not recommend this company. They came out, misdiagnosed the situation, charged sunsme and when I continued to hear noises in my attic I called them back and they said it ‘is the wind’. Treated me like a dumb woman. I called another company who came out, found the issue of mice...was kind and respectful. They immediately planted bait and followed up to make sure everything was okay. Pestend’s guarantee was a joke too. They were lazy, unhelpful, condescending and useless.

    Answer from pro:

    Hello Susan, thank you for taking the time to voice your concern. Customer feedback is very important for us, as we always strive to provide the highest level of service. After conducting an extensive investigation it has become clear that you failed to follow the technicians recommendations. The technician that visited your property clearly indicated on the service receipt that there was no sign of wildlife present in your attic. However, he did indicate that he found mice tracks leading into your attic and also recommended a mice extermination. Unfortunately you were convinced that the issue could not be mice, as you believed the noises you were hearing were to loud to be as such. For your peace of mind the technician installed wire mesh to seal a damaged area, which could potentially give access to wildlife. We were unable to perform the mice extermination because you were not convinced with our technicians findings. When you called back a few days later you were still convinced that the noises you were hearing had to be a larger animal.On the basis of you being convinced that it must be a large animal, the representative suggested it is possible that you were mistaking the noise with the sound of high winds affecting a vulnerable area on your rooftop. He also suggested that if you were still convinced that it was a wildlife issue, then you should monitor the noise in regards to what time of the day or night it is occurring, so we could determine if in fact you were dealing with something else besides mice. You then decided to call another company that also provided the same diagnosis. For that reason it is difficult for us to understand where we fell short of your expectations. Pestend Inc. prides itself at being at the forefront of providing excellent customer service, and we will continue to do so. Best Wishes, Pestend Team

    Reply created 2 Dec 2017