Northwood Roofing Ltd.

Rating: 4.9 out of 5

Northwood Roofing Ltd. reviews (56)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2017

    roof repairs on warehouse

    had to check for a leak coming in from a vent and problem was . solved and explained accordingly. I have used the company before and will definitely in the future.

    Answer from pro:

    Thanks Kris, your business has always been appreciated!

    Reply created 29 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2017

    Gutter supply and installation

    There were some weather delays and one call back to fix an issue but through everything the customer service provided was second to none! I would highly recommend Northwood Roofing.

    Answer from pro:

    Hi Kevin, I wanted to thank you for the kind review and more importantly your patience. I hope to do more work with you in the future!

    Reply created 9 May 2017
  • Review from Angela Nottingham
    Rating: 5 out of 5
    Review left on 8 May 2017

    Miss control

    Great at calling back Keeping me informed and great work Price was what was quoted

    Answer from pro:

    Thanks for your feed back Angela! I am glad you are happy with our service! :)

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2017

    Total Roofworks--a leaky chimney

    Work was done quickly and efficiently. But moreso, I want to let you know how much I appreciate Sara. She was so helpful and reassuring during a stressful time. In fact she followed up on the workmenship. She is exceptional, cheery and positive and represents Total Roofworks well and professionally. Sara is an asset to your company and because of her professionalism, we look forward to doing business with you again.

    Answer from pro:

    Thank you so much for such a kind review! It was such a pleasure working with you and I so glad everything went smoothly. It is customers like you that make me absolutely love my job and even more, the company I work for. Thank you again!!

    Reply created 15 Feb 2017
  • Review from Jack Ballard
    Rating: 5 out of 5
    Review left on 25 Jul 2016

    Roof replacement

    Total Roof Works replaced our cedar shake roof. Expert advice at meeting onsite for quoting, a firm and concise quote, where we dealt with details in a friendly fashion, to confirm exactly what we wanted, and a competitive price. The crew were friendly, very hard working, and even through weather delays, completed the job in a timely fashion. We would recommend Total Roof Works for anyone looking for a roof repair or replacement. Thanks to Matt, Rob, Brandon, and the whole crew, a job well done!

    Answer from pro:

    Thanks for your feedback Jack. It was a pleasure to do business with you and we are pleased to know you are so happy with our service. Enjoy your new roof!

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2016

    new roof

    well staffed profession job...in and out in under a week for the entire roof... well prepared and organized.

    Answer from pro:

    Thank you for your feed back. We do our best to provide our customers with prompt and quality service

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2016

    Roof replacement

    Having a segment of your roof replaced is no picnic, but Total Roof Works made the process easy and painless. We just want to thank their team for all of the time they spent with us, going over some of the ideas for our roof. It's the personal touch and the quality of work that makes them stand out. Thanks again guys!

    Answer from pro:

    Thank you so much for your response Jay. Your input is valuable to us.

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2016

    residential roof replacement

    We had estimates from several companies, but chose Total Roof Works because they gave us the most favourable estimate. From start to finish, the experience we had with TRW was very satisfactory: problem-free, efficient, pleasant. Matt (one of the owners) who we met at the beginning was very open; he responded to all our questions and concerns clearly and promptly. He inspired confidence and trust. And now that it's all done, we can honestly say that our feeling was right. The team of workers, who were here for 4 long days, were very hard-working, respectful of our property, and also the neighbour's, as they did their work, and were very pleasant. They did a great job on the roof and also did a great clean-up after. Communication with the office staff was also pleasant, helpful and prompt.We highly recommend Total Roof Works

    Answer from pro:

    Thank you very much for your response. We realize that choosing a roofing company is a big job in itself and we are thankful that you trusted your investment with us.

    Reply created 8 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2015

    New Residential Roof

    I was really really impressed with Northwood Roofing. They are very professional and not only do a good job, but do it properly without cutting corners. They supplied and installed my new roof and we upgraded to Landmark TL's to get a thicker shingle, our builder wanted a really quick turn around and Northwood lived up to the timelines. Would highly recommend them over other roofing suppliers who took forever to quote, or just didn't bother getting back to me!

    Answer from pro:

    Hi Troy, thank you for your feedback. Please be sure to contact us if you have any questions or concerns

    Reply created 8 Feb 2017
  • Review from Stan Chin
    Rating: 5 out of 5
    Review left on 30 Apr 2015

    Roof

    Our 20 year old cedar roof was at the point where we could get it repaired and be good for another 2-3 years or replaced altogether. Northwood emailed me a detailed cost for both options. One night I heard some noise on the roof top. I went outside to find a raccoon tearing off cedar shingles from the roof. I was able to scare the raccoon off. I emailed Matt (Northwood Roofing) that night for him to come over the next day. And sure enough Matt came the next day, repaired the hole, found 4 more holes and repaired those as well. I was very impressed. Later on that evening it started to rain so Matt's quick response made a huge difference. My wife and I decided to go with having the whole roof replaced even through the holes were fixed as there were other weak cedar shingles at different spots on the roof that would have been an easy target for the raccoon. Matt provided us with some shingle samples and sample homes to view. This really helped in our decision making. We decided to go with Certainteed Landmark TL which are asphalt shingles but are so thick they look a lot like cedar shakes but without the regular maintenance of cedar. A week later, the roofing crew (Jeffrey and his team) came and finished the job in about a week. They were very polite and professional. Once the job was finished, Matt did a walk-through with me to address any minor issues on the spot. We are very happy with the outcome of our roof. It looks fantastic. We are getting a lot compliments from our neighbours. Some of our neighbours have already contacted Northwood to have their roof done

    Answer from pro:

    Hi Stan, Thank you for your kind words and it was a pleasure working with you and your family. Enjoy your new roof and we appreciate and thank you for your business. Matthew Severson Northwood Roofing

    Reply created 30 Apr 2015