Windowtech

Rating: 4.9 out of 5

Windowtech reviews (653)

  • Review from Terence
    Rating: 5 out of 5
    Review left on 7 Jan 2022

    Windows Replacement

    Very satisfied with the service. The staff was very knowledgable and great at communication. They completed the windows replacement on time. They also did thorough clean up afterwards. Highly recommended ! Terence

    Answer from pro:

    Hello Terence, Thank you for contributing this feedback to our HomeStars listing. We're pleased to see you had a wonderful experience from the very beginning to completion. We hope to have the privilege of joining you on any future project, and wish you the very best. Windowtech Team

    Reply created 8 Jan 2022
  • Review from Riaz Vellani
    Rating: 5 out of 5
    Review left on 3 Jan 2022

    Windows

    Happy with their service - both Sales (Tony) as well as installation and cleanup. The entire installations of the windows (removal and install) as well the cleanup at the site was completed in one day!! I will recommend them! Riaz

    Answer from pro:

    Hello Riaz, Thank you for providing us with your feedback! We're happy to hear that your experience from consultation to completion was exceptional. We look forward to working with you again on your next project! Windowtech Team

    Reply created 8 Jan 2022
  • Review from Tony Anania
    Rating: 5 out of 5
    Review left on 20 Dec 2021

    Patio Doors installation

    We love our new patio doors installed by Windowtech. Although there was some delay due to the pandemic, it was worth the wait. They did a good job and Slava was professional and honest. We highly recommend Windowtech.

    Answer from pro:

    Hi Tony, We're thrilled to hear that your home renovation was stress-free from beginning to completion. Our team members are motivated to provide each of our clients an exceptional experience, so it's wonderful to hear that our dedication shone through. Windowtech Team

    Reply created 4 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Window Replacement

    We replaced our window and have a brand new Bay Window with Windowtech. Their salesperson was informative and gave us the best price among their competitors. The installer, Vladimir, did an amazing job. I'd highly recommend Windowtech.

    Answer from pro:

    Hello, Thank you for the 10-star feedback. We're thrilled to hear of your satisfaction with all aspects of your project. We look forward to working with you again in the future. WINDOWTECH TEAM

    Reply created 20 Dec 2021
  • Review from atef khalla
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    patio door

    estimate was fair and installation was professional and Intime they provide what they promised .Materiel was good according to spec. I will say every thing was prefect and satisfier completely and thanks

    Answer from pro:

    Hello Atef, Thank you for entrusting Windowtech with your recent home renovation. We're happy to hear that everything from consultation to completion went seamlessly. We look forward to the opportunity of working with you again! WINDOWTECH TEAM

    Reply created 15 Dec 2021
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 30 Nov 2021

    Good windows, Good price, Quality installation, Won't provide invoice for rebate

    I want to claim the government rebate, but Windowtech refuses to provide an invoice for me to make a claim. If you want to claim the rebate, withhold some money until you get a detailed invoice. They gave me a 1 line invoice, which they know is not acceptable for the rebate. I have contacted them about 6x and Alex 3x. No invoice. I called about 15 places for my windows. A couple of places said I could not do a retrofit and needed brick to brick and if anyone says they can don't know what they are talking about. Turns out they were trying to get more money. The prices ranged from $15k to $52k (Magic). I narrowed it down to Panes and Windowtech. Windowtech was a little cheaper than Panes. I selected Windowtech mainly because they use 3rd party windows vs making their own. Most places make their own windows and have not been around long. I found it more appealing to have windows made by a company that only manufactures and uses several selling agents. I think it is a better business model and increases the odds of survival long term vs a family run business. If Windowtech goes under and the manufacturer is still around, I will still have a warranty. IF a company that makes/sells goes under, then you have no more warranty. The glass used is made by Cardinal. Several places use Cardinal glass, so the only difference is in the frame. I didn't see big differences in the frames with the various companies. These frames have a lot of air chambers for increased efficiency. Alex was quick to come out for an estimate and was good to deal with. At the time Alex came out, there were rumours of another rebate program coming. Alex indicated which glass was eligible based on historic rebates. I was a little concerned about the not so honest sales people who insisted I could only go with brick to brick. Alex assured me retrofit was no issue. Only if they see rotten wood, would he insist on brick to brick (about $3k). Installation and removal of old windows was good and efficient. Clean up was good. Lots of insulation was put in between the windows and frame. Windows look good. Took 2 days with 3 guys. For smaller windows (but still over 38"), consider awning or slider windows - I got casement in error - the middle panel in casement is about 5 inches wide taking up window space.

    Answer from pro:

    Hello Craig, Thank you for the 10-star feedback! We appreciate you entrusting us with your home improvement, and are thrilled to hear that everything was done on time and on budget. We hope to have the opportunity of working alongside you again. WINDOWTECH TEAM

    Reply created 15 Dec 2021
  • Review from Tahir Talpur
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Windows and entrance door replacement

    So I learned about Windowtech from one of the Flyers we receive in mailbox and I am glad I have them a call, starting from the person who took the call to Leon the sales rep and installers Alexander and his partner (I forgot his name) but he was a Turkish guy, my entire experience was very pleasant with this company. This is our first owned house so we don't know much about renovation, Leon took his time to explain everything, also gave his valuable advice on several things and gave us a very reasonable quote. He was also kind enough to allow a last minute change to the design of the door that we asked in a very reasonable change to the cost. Alexander and his partner installed everything professionally and worked hard the entire day to get everything done in one day. Alex walked us through every window and door and explained how to operate it and they both cleaned and vacuumed the house as well. Overall a great company to work with, I definitely recommend them and will go to them for any new projects I'll do in future. Thank you Windowtech team!

    Answer from pro:

    Hello Tahir, Thank you for contributing this 10-star feedback to our HomeStars listing & Thank you for entrusting Windowtech with your recent home renovation. We're happy to hear that everything from consultation to completion went seamlessly. We look forward to the opportunity of working with you again in the future! Windowtech Team

    Reply created 10 Nov 2021
  • Review from Customer of Windowtech
    Rating: 1 out of 5
    Review left on 1 Nov 2021

    Window Retrofit

    How can this company have high ratings? Think twice before choosing windowtech. They took 3 months longer than promised. They changed the price after months of signing the contract for no reason effectively locking you in for a price 30% higher than in the contract They are very unresponsive for basic requests.

    Answer from pro:

    Hello, Due to a "Private User" name we cannot find you in our database. We would first and foremost like to apologize for any delays you've experienced. As we're sure you're aware, supply chains across the globe have been disproportionately affected by a number of unforeseeable situations. We are not impervious to the effects of these situations, although we do wish we were. Also, we would never change the price on the contract unless customer made a change in the order. Please, give us a call at any time if you need an assistance - 905-553-7776 Thank you Windowtech Team

    Reply created 4 Nov 2021
  • Review from Customer of Windowtech
    Rating: 5 out of 5
    Review left on 5 Oct 2021

    New front door/bedroom window

    Great company to work with! Starting with Alex the sales rep, friendly, knowledgeable and quick to answer any calls or emails. The installer was fantastic (wish I could remember his name)! He worked meticulously with great pride and efficiently. End result, I have a beautiful new front door that I am proud of, and the quality of both door and bedroom window are outstanding!

    Answer from pro:

    Hello, Thank you for choosing Windowtech for your recent entry door replacement project. We're happy to hear our team went above and beyond your initial expectations, we hope to have the opportunity of working alongside you again. Windowtech Team

    Reply created 14 Oct 2021
  • Review from Karen Frost
    Rating: 4 out of 5
    Review left on 4 Oct 2021

    Window Installation

    UPDATE: After the company read our review below, they sent the installer mid-October to remedy the issue. He was very very hurried that one can't help but feel we were inconveniencing him. Overall, he fixed the issue under 10 mintues. He did a great job. All stars are attributed to the quality of work, the initial consult, and the skilled installers. Missing stars are just due to lack of continuity. If Window Tech can ensure continuity and client satisfaction from beginning to end, we would definitely use them again. INITIAL REVIEW: We have been waiting months to give a review as we are really hoping to give Ivan, Vlad and the Window Tech team top scores. For now, we will score fairly low for reasons of "lack of continuity and follow through with a job"; and will change the rating once the pending issue is resolved. We are actually very pleased with Ivan's attentiveness and patience while we were deciding on our windows. We met him last year August while thinking of our window replacement, and signed with Window Tech in March of this year. Vlad came to measure twice thereafter. The wait for installation was long and we understand the delays due to COVID. Windows were installed June 16th. Vlad and his team were GREAT. They are very good at their craft! They finished all the windows in one day, and cleaned up the mess. We are very happy with the outcome. The very next day, we noticed in one of the main windows that the sprayed foam insulation had seeped out of the new caulking, causing a deformity on the caulking lines. We called Vlad immediately who was going to come back the next day to fix it. He didn't show. Called and texted both Vlad and Ivan a few more times over the course of the last 16 weeks. We were told it was going to get fixed on certain dates, and each time, no one shows up. It is now October, four months after the installation. With the lack of follow through, it is disappointing to think that once a business has your money, you'd never see them again despite having some sort of a work warranty in place. Low scores for now, and hoping to change to top scores "IF" the job gets completed.

    Answer from pro:

    Hello Karen, Our clients satisfaction is incredibly important to our organization. We apologize for any inconvenience during the process. Unfortunately, sometimes it goes the wrong way but we always do our best to fix it. The job is completed and we hope to have the opportunity of working alongside you and your family again. Windowtech Team

    Reply created 18 Oct 2021
Get in touch