Canadian Property Stars reviews (853)

Review from HomeOwner
Rating: 1 out of 5
Review left on 26 Aug 2016
Driving Sealing.
They made a mess of my armour stone driveway border. Will cost me about $2500 to replace stones. I have left two messages and nobody returned my call. Never again!!
Answer from pro:
Thank you for the review Marco. Our Head Office is open Monday to Friday from 9am-5pm. If your message was not returned on Friday, it simply means our staff were already on the phone fielding other calls. You will receive a call back on Monday morning. You are also welcome to phone again at 1-866-912-5296 and we will arrange for a clean up of your property as per our 100% Workmanship Guarantee.
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Aug 2016
Windows and siding cleaning
Branden really put in a strong effort scrubbing every inch of our house. He also communicated with me throughout the job to check if something could get wet or could be moved.
Answer from pro:
Thank you Dan. We are glad to hear that you are happy with Branden's customer service!
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Aug 2016
Driveway sealing
Alan knocked on my door and explained he was in the area doing sealing. He was knowledgeable and convinced me to seal my driveway. Before contracting him, I researched the Company and found their ratings on Homestars to be quite low, but it was due to a number of unsatisfied customers who had signed-up for snow removal services. Apparently, that didn't work out well and they have decided not to offer the service in the future. Reviews for driveway sealing were generally good, so I decided to go with Alan's offer. It was an extremely hot day, but Alan did not cur corners. He carefully taped areas to avoid overspray of the sealant and went about the job. I was impressed with his dilligence and endurance. He pre-filled all the cracks and then applied the sealant. I was impressed with his care and workmanship. The end result is more than satisfactory. I don't know how long it will last, but it looks good and upon close inspection it looks like he didn't miss a spot. So, don't be put off buy the overall lower rating of this company. I can only speak to the driveway sealing and only to the job done by Alan, But I am completely satisfied and recommend the service.
Answer from pro:
Thank you Scott. We appreciate your open-mindedness about online reviews. Canadian Property Stars strives to ensure the complete satisfaction of our customers. It's good to hear that you are satisfied with the driveway sealing. It will definitely help extend the life of your driveway! Enjoy the rest of your summer!
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Aug 2016
Window washing
Windows were done well. It didn't take Brandon long and he was a very polite person. Price was fair. Thanks
Answer from pro:
Thank you Greg. We will be sure to pass this message along to Brandon!
Reply created 27 Aug 2016
Review from JK
Rating: 4 out of 5
Review left on 24 Aug 2016
Exterior window washing
The windows looked really good when they were done, except for an upper bedroom window which was spotty and streaked. When she phoned me to get my email address, she asked if I was happy so I told her about the spots. They were back within 30 minutes to do it again. Great work.
Answer from pro:
Thank you for the review. We are glad the work was completed to your satisfaction.
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Aug 2016
Window washing
They washed my windows, doors including the window frames using a low power pressure washer. They turned out great especially since dirt and dust is an issue with all the construction going on.
Answer from pro:
Thank you Collin. We are happy we were able to help maintain the great look of your home!
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 4 out of 5
Review left on 24 Aug 2016
Exterior window washing
They came by, gave a free estimate and were able to complete the job within just over an hour. The windows and doors are clean and streak free. I would use this service again in the future.
Answer from pro:
Thank you Chris. We look forward to servicing your property in the future!
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Aug 2016
Window cleaning
Came to front door politely and was straight forward with what he was selling and prices he was quoting.
Answer from pro:
Thank you Jeff. We are glad you had a positive experience!
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Aug 2016
Window cleaning
Brandon was excellent and very professional and cautious. We have one window with a few spots though, it was getting dark as he was finishing and he said they would come back and clean anything we notice.
Answer from pro:
Thank you Kirstin. We are glad you are happy with the service. Please contact our Head Office at 1-866-912-5296 to address the window in question.
Reply created 27 Aug 2016
Review from HomeOwner
Rating: 4 out of 5
Review left on 24 Aug 2016
cleaned all windows
We are happy with the job that Bryan cook did on our windows. He was friendly.
Answer from pro:
Thank you Henry. We will be sure to pass this on to Bryan!
Reply created 27 Aug 2016