Canadian Property Stars

Rating: 4 out of 5

Canadian Property Stars reviews (853)

  • Review from Sharon Kent
    Rating: 5 out of 5
    Review left on 15 Jul 2016

    power washing sidewalks and driveway

    Delone the worker power washed our driveway and sidewalk. He carefully moved planters, ladders etc. that were in the way and thoroughly cleaned the driveway and sidewalks. He then made sure everything was put back the way it was. He was thorough, took his time, and was very considerate.

    Answer from pro:

    Sharon thanks for the wonderful review of Delone's work on your property recently. We will be sure to pass along the note to Delone!

    Reply created 29 Jul 2016
  • Review from David Andrews
    Rating: 5 out of 5
    Review left on 13 Jul 2016

    Driveway Sealing

    Max and James came around offering driveway sealing, I had used this company in the past with good results, product lasted several years so thought I would try them again. The guys did a great job of cleaning all of the weeds and then James sprayed the driveway and was very careful not to get any over spray on anything, taped off all of the concrete areas and also used an edging board to protect the areas. Both James and Max were professional and James seemed very experienced with the spray application, no complaints at this point. Quite surprised at all of the negative reviews below

    Answer from pro:

    David, thanks for the great review recently on your driveway sealing in Guelph! Have a great summer and looking forward to serving you in the future!

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 13 Jul 2016

    Aeration

    Have had this company aerate my lawn for several years now. I have never had a problem with the work done, but I paid in advance by credit card and they somehow didn't register it to my account. It took multiple calls to their accounts receivable department to resolve it, and the attitude and tone from the girl who called herself the customer service manager was extremely poor. A pity because the work they did was fine, but I'll take my business elsewhere.

    Answer from pro:

    We would like to apologize for the negative customer service experience you had with our booking service this spring. We will be sure to work on improving a more seamless pre-booking process for Core Aerations and again apologies for the nuisance and headache experienced through this ordeal.

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 13 Jul 2016

    Driveway sealing

    These guys have been around in my neighbourhood for a couple of years. A few neighbours had it done during the past three years. They provide a 3 yr guarantee...but it only lasts for one. The DIY stuff lasts twice as long and is half the price. To do this job properly- you have to wash your driveway first and let dry, then clean the cracks out with a wire brush, then fill any crack with a the proper asphalt filler (usually in caulking tube form), let all cure for 24 hours between each step. Then seal. I came home to find that my wife got suckered into this service. 45 minutes of work, $140 later. Nothing more than black spray paint on your driveway.

    Answer from pro:

    Steve, I am sorry to hear about your poor experience recently with our driveway sealing service. Our liquid petroleum based sealant comes from SWT in Windsor, ON and to our knowledge is an extremely high quality product. Typically spray paint on driveways would be an acrylic paint (tub from home depot etc.) and is definitely a different service than we perform. I really hope that after you experience a good year of deep dark driveway you can reconsider your "0" rating of our service. Again apologies for your negative experience and we wish you and your family a great summer!

    Reply created 29 Jul 2016
  • Review from Lisa Eckel
    Rating: 5 out of 5
    Review left on 12 Jul 2016

    Driveway Sealing

    Elshadai and Annabelle were so pleasant and so informative that they completely changed my mind about getting my driveway sealed. And, as I knew they would, they did a fabulous job. They were very careful to be precise and take good care of my adjacent natural stone and plants. I couldn't be more pleased as a homeowner, and as a human being they were people I was glad to meet. Send them back to me when it needs resealing!

    Answer from pro:

    Lisa thanks for your wonderful review of Elsha and Annabelle, we will be sure to pass it along!

    Reply created 29 Jul 2016
  • Review from Bonnie Summerfeldt
    Rating: 5 out of 5
    Review left on 12 Jul 2016

    Driveway Sealing

    Jon worked on my driveway today with Honey assisting. They had a very professional demeanor. They did a great job. They didn't get any splash on the pavers or grass, which was important. Thanks!

    Answer from pro:

    Bonnie, thanks for your awesome review of Jon/Honey's work on your property recently. We will be sure to pass it along!

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Window cleaning

    Very happy with Mike's customer service and detailed work explanation. He was efficient and the work was well done. I would recommend Mike to anyone! He was very friendly which makes a difference, has a great attitude!

    Answer from pro:

    Tracy thanks for your wonderful review of Mike's window cleaning recently at your home in Calgary! We will be sure to pass the review on to him tomorrow!

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    Driveway sealing

    Good guys. Professional and very kind. They were very time efficient and definitely seemed to go out of their way to do an excellent job and the quality they promised.

    Answer from pro:

    Thanks Pavle for your great review of our driveway sealing service!

    Reply created 29 Jul 2016
  • Review from Larry R
    Rating: 4 out of 5
    Review left on 11 Jul 2016

    Driveway

    Does seem like most of the terrible reviews pertain to snow plowing. I had a driveway sealed by then and the guys that were doing it were hard-working and competent. I didn't expect a new driveway at the end however there were enough improvements made that I feel good about it. My rating pertains to driveway only. I can understand why potholes aren't filled, as filler needs to set before sealing. Cracks were filled pretty well. It will take a few rains to see how it's holding up - hopefully it will last a winter or two. However, the product they use doesn't contain rubber like the better one, supposedly. It was an impulse buy but not unhappy with it.

    Answer from pro:

    Larry, thanks for your recent review of our driveway sealing service. We truly hope you are happy with the service and are confident that it will hold up to a dark rich matte black all summer long! All the best and looking forward to being of service to you in the future!

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2016

    Driveway

    The girls did a great job and have great personalities I hope you're paying them enough money in the driveway looks great and Annabel Annabel Annabel and Julie would be three words I got Annabel Annabel Annabel there we go it's got to get with the words now

    Answer from pro:

    J Sandilands thanks for the awesome review! All the best!

    Reply created 29 Jul 2016
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