Canadian Property Stars

Rating: 4 out of 5

Canadian Property Stars reviews (853)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2022

    Driveway Sealing

    The young man that sealed my driveway was spectacular at not only his job but customer service as well. Thank you so much

    Answer from pro:

    Thank you for your review! We are pleased to hear you were satisfied with the service!

    Reply created 20 Jul 2022
  • Review from Customer of Canadian Property Stars
    Rating: 0 out of 5
    Review left on 1 Jun 2022

    Paid for service not provided

    I received an email in January 2022 with an offer for aeration for $70 if booked and paid early. I paid for the service but it was never completed. I have made multiple attempts by phone and email asking when the core aeration would be done. In May I opted to cancel the service and I still have not received my promised refund on June 1 three weeks later. I am going to dispute the charge on my credit card and I will never use this company again.

    Answer from pro:

    Refunds are processed in 10-15 business days. Please contact our Head Office at 1-866-912-5296 and we can look into your file for you!

    Reply created 19 Jul 2022
  • Review from Jack H. Ozsungur
    Rating: 1 out of 5
    Review left on 27 May 2022

    Not professionally done

    They had left black tar on my concrete side curbs, told them to clean but they said people will come and clean after, but so far no one showed up, more importantly they did sloppy job on my asphalt driveway with very unprofessional workers that has left uneven spray marks on my driveway. I also had two holes/places on my driveway that were supposed to be filled, and I asked them yo fill, he said he will and he poured something but those holes are still there, and Im not sure about the quality of the seal that use, it is questionable?? I am not happy at all.

    Answer from pro:

    Hello Jack, thank you for your review. Please contact our Head Office at 1-866-912-5296 and as per our 100% Workmanship Guarantee, we will arrange for a service crew to come take care of the cleanup and inspect the driveway. We apologize for the inconvenience

    Reply created 19 Jul 2022
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 15 Aug 2021

    Driveway Sealing

    Sloppy job done on asphalt driveway and all my concrete siding were sprayed with the black tar. I have called every second week since June to no avail. All I got was lip service and that I'm on the list and the manager would reach out to me. To this date no calls, no e-mails and no text nothing. Crickets. Very disappointed in their customer service.

    Answer from pro:

    Hello, and thank you. If you have spoken to our Head Office and they have placed you on our clean up list then you have made the correct first steps. Our service crews are working very hard and with a very wet summer their schedules can be delayed. Please email services@canadianpropertystars.com and provide your address information with a description and pictures and we will be able to help you further.

    Reply created 16 Aug 2021
  • Review from Customer of Canadian Property Stars
    Rating: 5 out of 5
    Review left on 8 Aug 2021

    Driveway sealer

    Very friendly employee and hard working. He did an amazing job spraying our driveway. I will definitely use him again and recommend him to others.

    Answer from pro:

    Thank you and we appreciate the referrals!

    Reply created 16 Aug 2021
  • Review from Customer of Canadian Property Stars
    Rating: 4 out of 5
    Review left on 8 Aug 2021

    Driveway sealing

    Very nice customer service. They did exactly what they said in the time that was promised. Very Happy.

    Answer from pro:

    Thank you for your review! Enjoy your driveway!

    Reply created 16 Aug 2021
  • Review from Customer of Canadian Property Stars
    Rating: 5 out of 5
    Review left on 5 Aug 2021

    Driveway sealing

    Rishi came to the door and offered to re-seal our drive, needed to be done. Said to leave a card, I was preoccupied but he offered to come back later. I'm glad he did. Did a great job, especially around new stone work walkway, not a mark. Great job, nice young man, personable, friendly and intelligent, highly recommend. Thank you for a job well done.

    Answer from pro:

    Hello and thank you for your review! Rishi will be happy to hear you are pleased with the work!

    Reply created 5 Aug 2021
  • Review from Customer of Canadian Property Stars
    Rating: 3 out of 5
    Review left on 4 Aug 2021

    Window washing

    Esther knocked on our door and asked to clean our windows. She did a very nice job with just filtered water and a brush - no soap, no squegee. Not sure how many $ workers get to keep but she did a nice job and I have clean windows!

    Answer from pro:

    Thank you for your review. Our cleaning system uses purified water through our deionization tanks to produce a detergent free, streak free shine. We are happy you are pleased with the work!

    Reply created 5 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2021

    Driveway sealant

    Such amazing service from the Ottawa team. Kind, friendly, clean and quick service. They even helped me move things out of the way.

    Answer from pro:

    Thank you! We are glad we were able to help you out!

    Reply created 1 Aug 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 27 Jul 2021

    Awful end result…very displeased

    We expected a much better end result. The removed all the dirt/fill from the end of our driveway leaving very large divots. The cut a cogeco cable in two different spots (not sure why it was installed there) they left all the dirt in a large pile at the end of my driveway. 3 days later there are already any sand piles popping through the sealing job. Also we waiting 48 hrs before parking or walking in driveway. I noticed today a mark left from a tire and part of their sealant already pealed. This was an awful job and definitely not worth the money spent.

    Answer from pro:

    Hello, we are sorry to hear that you are unhappy with the service. Please call our Head Office at 1-866-912-5296 and we will be able to book you in for an inspection and redo as per our 100% Workmanship Guarantee.

    Reply created 29 Jul 2021
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