Ecotech Windows & Doors

Rating: 4.6 out of 5

Ecotech Windows & Doors reviews (1194)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Jun 2015

    Window and Door Installation

    The night after EcoTech had finished installing our doors we went to lock up the house and couldn’t. The worker who had installed the door handles had done it improperly so it had to be fixed again. The job the did on the windows was good.

    Answer from pro:

    We are sorry to hear you had any difficulty with the locks on your new door. We sent out a service person as soon as we heard and were able to fix the situation quickly. Thanks for letting us know and we hope it didn't interfere with your day too much.

    Reply created 23 Nov 2015
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 3 Jun 2015

    Window and Door Installation

    The work EcoTech did for us was great but the salesperson was very unresponsive. He was fine at the beginning but not with follow-up. Repeated phone calls and texts went unanswered as we approached the installation date and I ended up having to call the main office to get a hold of them.

    Answer from pro:

    We apologize about any difficulty you may have had with the sales representative. He has since been let go from the company as we only want quality employees representing our organization. We appreciate that you contacted us directly so we could resolve any issues you may have had with him.

    Reply created 23 Nov 2015
  • Review from Iman R
    Rating: 4 out of 5
    Review left on 3 Jun 2015

    Window Installation

    EcoTech was two hours late on the day they came to insulate the two windows they installed in my home. The job was well done regardless and the workers were skilled.

    Answer from pro:

    We apologize if there were any delays. Our installers had some truck difficulties at the time and weren't able to get out to you on time. We hope the delay did not cause you any serious issues. We appreciate the honesty of your review.

    Reply created 23 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2015

    Window Sales and Installation

    EcoTech supplied and installed four windows in the back of my house. They did a really good job and the windows look quite nice. The workers were neat and professional.

    Answer from pro:

    We want your windows to look great and know that requires a certain quality touch. Even with a great product it is important to have a solid installation or else our great product won't look so great. Professionalism is what makes our great product really shine. Thanks for the kind words and enjoy your new windows.

    Reply created 23 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2015

    Doors

    We were in need of someone to look at our front door and after calling several companies in the area eco tech came out within a day while other were giving us weeks to even be seen. They were professional and timely on all of our requests. The doors are beautiful, We needed a front door but ended up going with both the front entrance and the patio doors. We highly recommend this team, they are great!!!!

    Answer from pro:

    We know you don't have a second to waste and we don't want to waste a second. We are always on call to ensure you are visited as quickly as possible. Glad we could meet all of your expectations and even help you with an additional door you may not have considered. Enjoy your doors, we were happy we could help you so quickly.

    Reply created 23 Nov 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 May 2015

    Window and Sliding doors

    The sales rep. Carson is very helpful. From quote to install all finished in 4 weeks. But one of the sliding doors is hard to lock. The installer worked for 2 hours, he finally give up and said he try his best, it is the best he can do. Other than that everything is good.

    Answer from pro:

    We are aware of your situation, and appreciate you letting us know about any issues. We did go out and fix the issue for you, which was a stiffness in the locking mechanism. Hope everything is currently well with the door. If you have any other issues please feel free to contact us.

    Reply created 26 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    Windows replacement

    I recently got my home windows replaced by EcoTech Windows and Doors. My experience with EcoTech was extremely good. The sales person was very sincere and professional. He answered all my questions and customized the offer and turned into deal. The installer was courteous and committed to work. He was thorough professional. I am happy with their services and recommending Ecotech to my known and neighbors.

    Answer from pro:

    We want your experience with us to be a comfortable and informative one. Our sales representatives never approach with pressure but rather are there to educate and answer any questions you may have. We want you to make a decision based on knowledge and for you to be secure in the fact that you have made the best choice for yourself. Happy we could help and thanks for the kind review.

    Reply created 26 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2015

    Window Installation

    We hired EcoTech to install new windows in our home after meeting with their rep Mark. EcoTech's price was very competitive and the windows and trim are beautiful. We wanted one particular window done in an obscured glass and I'm glad we went with Mark's recommendation. It's perfect. The installation crew was very courteous and respectful of our home. The work was completed over the space of a day and a half which was very impressive and the crew did a really good cleanup before they left. They also ensured that we were satisfied before leaving. We are so pleased with the window job that we've retained the company to do a new door for us as well. We would definitely recommend EchoTech to our friends and neighbors.

    Answer from pro:

    Our goal is very simple, we want you to love us. That's why we take every possible step to make that happen. From our sales to installation teams we all take pride in what we do. This is visible in our workmanship and how much of our business comes from referrals. We appreciate all the support our customers give us back and hope we can do the same fantastic job for all their family, friends and neighbors.

    Reply created 26 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2015

    EcoTech Windows and Doors

    Your installers did a wonderful job! My experience with EcoTech was amazing from start to finish. The installers were professional and efficient, answered all our questions. We would recommend them to our famly, friends and neighbors.

    Answer from pro:

    Thanks for the referrals. Glad we could help with your home renovation project. We appreciate you and your business.

    Reply created 26 Nov 2015
  • Review from Lauren Gong
    Rating: 5 out of 5
    Review left on 5 May 2015

    windows

    The sales person Gilad is very nice, the installation are done in a great way. They cleaned all the garbage. I would like to recommend them for sure

    Answer from pro:

    Thank you for your positive feedback, we are happy to hear that our sales representative and quality of service has exceeded your expectations. We thank you that you would recommend our company to family and friends.

    Reply created 11 May 2015
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