Ecotech Windows & Doors

Rating: 4.6 out of 5

Ecotech Windows & Doors reviews (1194)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    Windows

    Very professional and easy to deal with. Got everything we wanted, and for a good price! The installation crew was in and out in two days and cleaned up after themselves nicely. I would recommend them to anyone.

    Answer from pro:

    We thank you for your enthusiastic feedback. We are happy to hear that our professional crew exceeded your expectations. Thank you that you would recommend us to family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2014

    New window

    After installing our new window we were so happy. We were very satisfied with our installers work, he was a good man. His work was clean and he was very organized. His attitude was good and he showed and explained the operation of the windows. We would recommend the company to our friends and family.

    Answer from pro:

    Thank you for your positive feedback. We are happy to hear that you were satisfied with our craftsman and the quality of our products. We thank you that you would recommend our company to family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2014

    Replaced front door

    I am pleased to say that I had an excellent experience with EcoTech Windows and Doors! They were very professional and had great customer service skills. Mark and his team were very informative and answered all questions I had with no hesitation. They did the job efficiently and I am very happy with the outcome. I have and will continue to recommend EcoTech if you are looking to install windows and doors in your home. Thanks again, Daniel

    Answer from pro:

    Thank for your positive feedback. We are happy to hear that our professional team and quality of services have exceeded your expectations. We greatly appreciate that you continue to recommend us to family and friends.

    Reply created 11 May 2015
  • Review from Arthur R
    Rating: 5 out of 5
    Review left on 24 Sep 2014

    Window Replacement

    Last year we bought a building downtown and took possession in late October. It didn't take long before winter came and we were freezing. We made it a point to have our windows from 1995 replaced. Last month we received our quote and new windows all within a couple weeks. We're now ready for the winter and many more years of warmth. Thanks Mark & Team!

    Answer from pro:

    Thank you for your positive feedback. We are pleased to hear that our professional quality of products and services have provided an environment in which you will stay warm in the winter and cool in the summer time. We thank you for your rating of 10 out of 10 and we hope that you will recommend us to family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2014

    All new windows and exterior doors

    Hello, I bought a real "fixer upper" in Whitby Ontario. All of the windows were original from 1986. The frames were wood and rotted right to the brick. Since I didn't own the house yet, and lived over an hour away, all I had to use on the phone were my measurements to get the ball rolling. I called several places and it was hard to get anyone to even talk to me or take me seriously. I was about make a pretty large purchase and felt brushed off. After searching on Google, I found "Ecotech" and called. A friendly guy by the name of Mark answered the phone and was ready to help. He gave me a rough estimate sight unseen and worked with my crazy schedule to have someone meet me in Whitby the next week. I was so happy with the product and service that I ordered them right away. The windows and exterior doors were installed last week and WOW...what a difference! The installers were polite, efficient and very accommodating. I have since then recommended Ecotech to others and will continue to do so, as it's rare to find such great service these days. Tracy

    Answer from pro:

    We sincerely thank you for your enthusiastic, honest and positive feedback. We are very pleased that we have exceeded all your expectations and satisfied your demand. We greatly appreciate that you continue to recommend us to family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 23 Sep 2014

    Front door and porch enclosure

    It took three months to install our front door. They don't return phone calls. There were three broken installation dates. It has been six months now and my porch enclosure is still not installed.

    Answer from pro:

    Bill your front door has been installed for months now and do to the fact that you didnt want the porch installed first you had to wait quite sometime. We apologize for the delay in the installation of your porch enclosure however it is now installed and we have given you a significant discount to compensate for the inconvenience. However we would like you to change your review to reflect the quality of workmanship rather than the time it took.

    Reply created 16 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2014

    Windows & Doors install/upgrade

    Sales & Service were excellent. The product is top notch and the installation team was second to none. I will be recommending this company to any of our friends & family looking for new Windows & Doors.

    Answer from pro:

    Thank you for your enthusiastic and positive feedback. We are happy to hear that our team of installers and products have exceeded your expectations. Thank you that you would recommend us to your friends and family.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2014

    8 Sliding Windows 1 Patio Door for my rental property.

    I had several quotes come out on a Saturday morning. When Mark from Ecotech Windows arrived I was speaking with another company. He was very patient, he waited for the other person to finish their presentation and then proceeded to give me his. He was very friendly. The price was better than everyone else. My tenant really liked him and I would like to recommend him to my fellow coworkers and friends.

    Answer from pro:

    Thank you for your warm and positive feedback. We are happy to hear that our team of craftsmen and quality of products have exceeded your expectations. We thank you that you would recommend us to your fellow coworkers, family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2014

    Replace a brokeen window

    Mark was very professional from start to end, and Mr. Vadim was thorough with the installation of the new window. They did a excellent job. I would refer them to all my friends.

    Answer from pro:

    Thank you for your positive feedback. We are happy to hear that our professional team of craftsmen have exceeded your expectations. Thank you that you would recommend us to family and friends.

    Reply created 11 May 2015
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 28 Aug 2014

    Door replacement

    This was the worst home renovation experience ever. I had ecotech provide me with an estimate, and tony arrived for the first assessment. We gave him the contract because he seemed trust worthy, and rushed our order. We were told we were getting max door's,and the installer installed doors from candoor? Also, I was told my order would be rushed, and would be installed in 3 weeks, and 8 weeks later only one of the two doors were ready, And was not what we originally ordered. The side lights were missing the iron inserts my wife and I are sure we ordered. Mark (ecotech owner) stated he would give me a deal by charging me new inserts. We were not impressed with the installation. There is an obvious gap between the frame and door, and have contacted ecotech a number of times with no response. Obviously the 10 year warranty is a sham.... These guys will take your money, provide you a. Inferior product poorly installed... Stay away. -----updated oct 10th---- I am changing my rating from a 0 to a three because Vadim, the original installer has contacted many times and has shown dedication to completing the job. While the issue has yet to be resolved, and I have to say the ecotech team have been good in responding to my concerns as a consumer. Attached is a picture of one of the door replacements with an obvious gap in my laundry room, but Vadim did a great job with my front door also attached. It's been a long journey for two door replacements ordered in the spring.

    Answer from pro:

    Mr Ahamed. We spoke several times on the phone and as per our conversations you acknowledged that we never charged you for the sidelites. Regarding the door manufacturer we did use Maxdor as stated. We have never heard of any company called Candoor. Your review is misleading to our work and fraudulent. I offered to give you 2 (two) wrought iron sidelites at our cost and that we would cover the installation. Unfortunately due to the fact that from day one you were looking for the cheapest price. It was difficult to accommodate a customer such as yourself that is only looking to spend as little as possible. We would be happy to honour the price for the sidelites in return for an honest review. When we spoke you told us you would give us a 8 out of 10 based on the fact that the door took a long time to manufacture. Otherwise the work was great and the workers were professional. Please update your review to reflect an honest and truthful number. Furthermore we have not received even 1 (one) phone call from you regarding service. Please call our office at 1-888-880-6827 extension 2 for "service and installation" and we will make sure to have someone out within a few days to rectify any installation concerns you may have. If you cannot call us or are having trouble using our touch-tone system you may feel free to email us at info@ecotechwindows.ca. Thank you for your business.

    Reply created 1 Sep 2014