Ecotech Windows & Doors

Rating: 4.6 out of 5

Ecotech Windows & Doors reviews (1194)

  • Review from Jonathan H
    Rating: 5 out of 5
    Review left on 21 Jan 2022

    Window Replacement

    I had all of the windows replaced on the front portion of the house with new higher efficiency windows. The Old ones were original to the house. The crew that replaced the windows were very friendly hard working individual's. Even though it was one of the coldest days of the year, they did an amazing job! They did their best to keep areas clean as well as clean up any mess afterwards. Job well done, very satisfied! The windows themselves work well, the temperature in the house seems to be much better and insulated from the cold. Huge improvement for sure.

    Answer from pro:

    Jonathan, thank you for leaving us a review. We at EcoTech Windows & Doors do aim to have installations done no matter the weather. We make sure the jobs done well, quick and easy with a great finish. We are glad the new windows are making a difference in the humidity in the home.

    Reply created 4 Feb 2022
  • Review from Michael Doucette
    Rating: 3 out of 5
    Review left on 20 Jan 2022

    Awful Customer Service

    This company replaced all our windows and doors this summer. The sales person was good and knowledgeable. The installers were good as well. However, customer service is nearly nonexistent. One of the screens for our windows came from the factory bent. It was noticed and brought to the installers then, the other installers who came fix another problem from the first installation, then emailed to the customer service department a number of times. The old saying is true with this company, ‘never give them all the money before they are done the work’. I did unfortunately and haven’t seen them since. Don’t give them your money.

    Answer from pro:

    Hello Michael, We're sorry to hear about your experience, this is not how we strive to conduct business. Keeping our customers happy is our number one priority. Delays with the current virus have caused a lot of delays with our service and production times. Unfortunately it has been a lot of uncontrollable events. Please give us a call at 1-888-880-6827 or we can reach out to you if you prefer at a time convenient for you or please email at service@ecotechwindows.ca. Ecotech Windows & Doors

    Reply created 21 Jan 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jan 2022

    New sliding doors / Window

    Sliding doors are nice and install was quick and clean. The window went in quickly and cleanly as well. Customer service is slow, but they are willing to work with you to make you happy.

    Answer from pro:

    Hello Jrod, Thank you for choosing EcoTech Window & Doors, We strive to make every experience as amazing as possible. We thank you for your patience and support! Thank you for your honest review. EcoTech Windows & Doors

    Reply created 18 Jan 2022
  • Review from Horace Peterkin
    Rating: 5 out of 5
    Review left on 12 Jan 2022

    window replacement

    Love, love,love our windows. This process started off great and it got even better. It started with David who came to do the quote, and gave us some excellent recommendations. He was friendly and hones. The installers arrived on time, spent the first ten minutes putting down drop sheets everywhere they were going to walk. They respected our home and worked in such an organized manner. there was no disruption to our routine. We have already highly recommended Ecotech to our friends and neighbours. Marlene and Horace from Ajax

    Answer from pro:

    Hello, Thank you for choosing EcoTech Window & Doors, David really does care and we are glad that you chose our company. Thank you for your support and your review. Love the fact you enjoyed every step of the process! EcoTech Windows & Doors

    Reply created 18 Jan 2022
  • Review from Brandon Negrette
    Rating: 5 out of 5
    Review left on 12 Jan 2022

    Window installation

    New energy saving windows to be installed. Great on time and professional service. Very friendly , efficient and did not leave much of a mess. The team showed up early and finished early. Great experience. Look forward to the next project.

    Answer from pro:

    Hello Brandon, Thank you for choosing EcoTech Windows & Doors. It was our pleasure to serve you. Thank you for you support and business. Please tell all your friends and family about us. EcoTech Windows & Doors

    Reply created 18 Jan 2022
  • Review from kyla meszaros
    Rating: 5 out of 5
    Review left on 6 Jan 2022

    Best Window Company

    I had Ecotech replace my entire homes windows and doors . After shopping around and getting other quotes I Couldn’t be happier with my choice . From the sales rep , to the installers and to the quality of the product . They made the whole process easy and stress free !! Thanks Echotech , will recommend you to all my friends and family !!

    Answer from pro:

    Hello Row, Thank you for choosing EcoTech Windows & Doors. We appreciate your business and your support! Also, thank you for sharing your review and we thank you for referring your friends and family to us! The EcoTech Windows & Doors Team

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 3 Jan 2022

    Horrible customer service after insta

    We were very impressed by the sales guy and installer but in under 2 years we had the seal break on a window and our front door window popped out !! We called for warranty work they came out and left without repairing or follow-up. We called AGAIN they came out and said they needed to contact the manufacturer and get something to fix the door It's now been over 2 years when the 3rd person came out the AGAIN measure our window and gave the same song and dance and NEVER followedup. They Caulked and Screwed our NEW door saying its a temporary fix until we can get a new door ... well its been months and no new door or follow-up except some rep. from Ecotech calling demanding I take down this review promising to fix everything. I said I would not until the job was actually fixed. Needs less to say I no one has came out or called me back. They offer a Lifetime Warranty but do NOT honor it in my experience: What type of warranty is available for my windows? "Our lifetime transferable warranty covers everything except glass breakage." They left and never came back or called. Since then I have called 3 more times and emailed the warranty repair email address and nothing . I even had a man called me threatening me to take down this review , I advised Id be happy to once my window And door were repaired. I would not recommend .

    Answer from pro:

    Hello Shannon, We at EcoTech Really strive to get every customer taken care of in a timely manner. Please do follow up with us regarding your issue so we know exactly which case this. Nonetheless we do have some delays for our service department we will be getting to your file, any issues will be resolved. EcoTech Windows & Doors

    Reply created 19 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2021

    New Windows installation

    I am so happy with the service, workmanship and communication from Ecotech windows! He delivered on all counts. Ecotechwindows.ca is an excellent company to do business with - I highly recommend them if you're looking for great customer care along your home improvement process. Thank you Ecotech,

    Answer from pro:

    Hello Dominic, We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! We appreciate your business and your support! The EcoTech Windows & Doors Team

    Reply created 18 Jan 2022
  • Review from Sta Car
    Rating: 5 out of 5
    Review left on 22 Dec 2021

    Happy Customer!

    I had EcoTech out to our home to quote some windows. In the end we went with them because of how the rep treated us, answered put questions and of course a competitive price. A few months later they showed up and installed my windows, everything went without a hitch. They installed well, they were fast and they cleaned up after. I'm happy to have chosen EcoTech.

    Answer from pro:

    Hello Sta, Thank you for choosing EcoTech Windows & Doors. We appreciate your business and your support! Also, thank you for sharing your review and we ask that you tell your friends and family about us. The EcoTech Windows & Doors Team

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2021

    window replacement

    I was pleased with my window replacement from Ecotech. The sales person was very knowledgeable about the windows and was able to provide me with a couple design options to choose from. The install crew was polite and efficient. Would definitely recommend or use them for a future project.

    Answer from pro:

    Hello Susan, Thank you for choosing EcoTech Windows & Doors. We appreciate your business and your support! Also, thank you for sharing your review and we ask that you tell your friends and family about us. The EcoTech Windows & Doors Team

    Reply created 18 Jan 2022
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