Getting windows replaced during lockdown was not difficult at all. We had 3 separate quotes, and Felix was easy to work with, with zero pressure tactics. Installation was about 8 weeks after order, and went without any hitches with the crew of 3 (Miro, Bojan & Vlade). A cold day in February, the boys were awesome. Arrived around 9am, and were wrapping up around 4:30. Easy to talk with, they explained what their 'game plan' was, and worked efficiently to get it all done. Construction is messy, but they cleaned as they went, answered questions, worked efficiently and were exceptionally professional.