Ecotech Windows & Doors

Rating: 4.6 out of 5

Ecotech Windows & Doors reviews (1194)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2016

    Window installation

    I would definitely recommend this terrific company as they put all six windows in so professionally, my parents are now wanting new windows off Ecotech, Thank you Ecotech windows Erin

    Answer from pro:

    Thank you Erin! We would love to speak to your parents and anybody that like our work! don't forget to give us a call!

    Reply created 22 Dec 2016
  • Review from Renato Lucar
    Rating: 5 out of 5
    Review left on 10 Dec 2016

    Great experience

    We had 12 replaced in our house. I must say these guys did a fabulous job. Andrey and his team took great pride in the work they did from beginning to end. They cleaned up and even asked me for some Windex to clean the finger prints. We were left very happy. If you need windows you should call these guys. Thanks Ecotech.

    Answer from pro:

    Thank you Renato! Without amazing customers such as yourself we wouldn't be here! Looking forward to seeing you again in the future.

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    13 windows and one door

    We just had EcoTech Windows installed and I have to say the windows and door look amazing and function very well. I just read a couple of reviews of EcoTech's service and I am surprised. We had a number of windows that are opening the wrong way and although I could hear the frustration in Mark's voice, he did except responsibility and is going to fix all the window that are incorrect. Although this is an inconvenience for us I have to say any company that can take responsibility for their mistakes is a great company to deal with. I must also add that the installers where incredible, very fast, neat, polite, and most importantly respectful of my property and space. Thanks for doing such a great job, keep it up.

    Answer from pro:

    We understand that no job is ever perfect but we try our best to keep our customers happy! Thank you very much for your generous and honest review. We look forward to seeing you again!

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    6 windows were done by ecotech

    They were amazing and everything was done to perfection. Mike the sales manager helped us through the entire process with gina. Definitely would give return business

    Answer from pro:

    Thank you so much! We will make sure Mike and Gina Receive your generous review! we look forward to see you again in the future for any of your window and door needs!

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    Instilled 5 windows ! Done a great job !

    Was excellent . Done on time with very professional attention to details ! Great people . Good price . I will recommend them to all my friends and family members .

    Answer from pro:

    thank you so very much for the referrals! We look forward to striking new deals for the holidays! See you guys soon!

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 5 Dec 2016

    Windows look nice but customer service leaves a lot to be desired!!

    We needed our bedroom windows replaced so had reviewed several company's and got several quotes. The guy from EcoTech came in and measured, gave us a quote(which was very close to all the others) and told us they would be installed by the end of October. This was in early September of this year so we agreed that as long as they would be in before the cold weather that would work for us. He said someone else would be in the following week to re-measure but from the outside so not to worry if we weren't able to be home. We got a call mid October that he was coming to measure the windows which we thought had already been done as we gave permission for him to go into the backyard. Two weeks later we got a call that our windows would be installed DECEMBER 2. I called back the next day and said this was unacceptable as we were promised they'd be in by the end of October. The sales manager was very rude and asked what the problem was. When I tried to explain that I didn't want them installed in December due to the cold weather he said it's not a problem and he'd have another manager call me. Well that never happened so I tried calling back and all I got was answering machines. When I finally did speak to someone mid NOVEMBER they said the windows will be installed December 2 and that they will call us the night before to arrange a time. Well no one ever called so my husband took the day off work (without pay) so he'd be here. The installer called and said he'd be here at 3 pm. Needless to say it was snowing that day and at 2:00 pm he called my husband back and said he'd been held up for 2 hours at the manufacturer and could he come back tomorrow(Saturday). My husband agreed as he didn't want the installing the in the dark. I called the office to explain how frustrated we were and AGAIN the sales manager was extremely rude. He said it was a very busy time of the year for them and that we'd just have to accept the Windows the next day. I asked if he would compensate us somehow for all the time wasted and he put me on hold. When he came back on the line he said there was nothing he could do but that he would have another manager call us. You can pretty much guess NO ONE ever called!! The windows were installed the next day but have yet to hear from anyone at EcoTech. My husband and I both work in sales and believe that it is our job to please the customer as best as we can. After all without the customer you don't have a paycheque. We need several other windows replaced in the near future but you can bet we WON'T be calling this company again.

    Answer from pro:

    Thank you so much for your honest review! we look forward to working on the things you pointed out and hope to see you in the future and make up for any hiccups along the way!

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2016

    Whole house windows

    I replaced all the windows in my house and I was very satisfied with their work I even had them change the windows in my rental property The installers were fantastic very knowledgeable very polite and tidy definitely I would use this company again

    Answer from pro:

    Thank you Louisa for the positive feed back on both your personal/investment homes. It's been a pleasure do so. Thank you once again Louisa!

    Reply created 20 Jan 2017
  • Review from Debra K
    Rating: 5 out of 5
    Review left on 2 Dec 2016

    Kitchen window made into a bay

    We had a small flat window in our kitchen over looking our backyard. Mark from Ecotech suggested that we do a bay window. It turn out great we are extremely happy. Please use these guys.

    Answer from pro:

    Thank you so much! We love to innovate and upgrade. Please don't hesitate to use us again!

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2016

    Windows

    Guys are very busy, but they do all they can to serve you quickly. Initially I wanted to change only two windows. They gave me a good quote and I couldn't resist taking the offer and I replaced all windows! I liked that before coming to discuss, they made sure I had previously a different seller give me their quote, to use it for comparison. Job was done neat and clean and fast. Thank you.

    Answer from pro:

    Thank you very much for your generous review! our company tries their best to help everybody and do our best with every customer! thank you for the continued business.

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2016

    Great company!

    Ecotech did around 20 of my windows and my patio doors and I simply love it! The installation was quick and clean and they manage to get it done perfectly! Every work has a little flaw but ecotech was flawless.

    Answer from pro:

    thank you so much mohammad! we would love to even more work for you! give us a shout whenever you need new windows!

    Reply created 15 Dec 2016