Davesducts

Rating: 5 out of 5

Davesducts reviews (953)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2016

    Post Reno Duct Cleaning

    Dave's Duct cleaning team (2 people) came in to clean my ducts post main floor reno. Fantastic experience. They do a lot of little things very well. In advance of the appointment, they sent a detailed email of what to expect and how to prepare the house. They called when on their way and actually arrived 10 minutes early. We had a thorough walk thru (tip, make sure vents are accessible before the arrive). They use these corner protectors to ensure hoses don't damage wall corners and dry wall. Showed before and after pictures of HVAC and Furnace. Vents were night and day clean, so glad drywall dust will finally be gone. Great work by Dave's team! Highly recommend

    Answer from pro:

    Hi Paul - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We will always send 2 NADCA ASCS Certified Technicians to perform this service. We take our trade very seriously and will always ensure this service is performed consistently and thoroughly every time. The before/after pics are also mandatory - it's the only way to visually verify the service has actually been done. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to being of service again in 5-7 years. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 May 2016
  • Review from Sas
    Rating: 5 out of 5
    Review left on 9 May 2016

    Duct cleaning

    Amazing service! The guys called ahead of schedule to let me know what time they would arrive. Showed up and did a quick walk-around of the house. They then explained what they were going to do and away they went. They continued to impress me on how much care they took when taking the wires around the house and continued to keep me informed of the process. When they were done, they showed me the before and after pictures. I would definitely use these guys again and would recommend them to my friends and family. We need more companies like this!

    Answer from pro:

    Hi Sas - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. We're firm believers in karma and will always work in our customer's best interests. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2016

    duct cleaning, dryer cleaning , coil check etc.

    I experienced unbelievable service from beginning to end. This company is professional , courteous and a pleasure to deal with. Brendan and Scott showed me before and after photographs and were thorough. I will definitely use them again and i would highly recommend them. If all contractors and servicemen were like these guys then getting things done would always be a pleasure

    Answer from pro:

    Hi Andre - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Taking before/after photos are mandatory with every service. We are firm believers in karma and will always work in the best interest of our customers. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 6 May 2016
  • Review from Mona Munro
    Rating: 5 out of 5
    Review left on 3 May 2016

    Trustworthy Company with 5 Star Service

    This company has stellar customer service and makes every effort to be upfront and transparent. Stan was our first contact. He answered our questions, reviewed pricing and scheduled our duct cleaning at a convenient time. Stan also followed up with a friendly reminder just days prior to the cleaning. The two man crew, Brendan and Scott phoned on the morning of the appointment. They were on time. They were friendly, polite and professional. They took care to use protection on our floors and corners. No deceptions here. They showed us before and after photos of our ducts. The whole experience was positive. There are a lot of disreputable people who claim to be duct cleaners. This company prides itself in its reputation. We would definitely recommend this company.

    Answer from pro:

    Hi Mona - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. We pride ourselves in ensuring this service is performed thoroughly and properly at a fair price. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 6 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2016

    Courteous and honest

    The crew were on time and took great care in setting everything up so as not to damage our walls or dirty our floors before cleaning our ducts. And while we inquired about having our furnace blower and AC coils cleaned we were shown pictures that revealed both were clean and did not require action at this time. Very refreshing to not be upsold. We were also shown before/after pictures of our ducts that really showed what a great job they did. The first 15 vents are included in the base price and then it's $5 for each additional vent. We were charged for 22 vents in total but I only counted 21 in our house (it's possible I missed one but since it was only $5 I didn't really challenge it).

    Answer from pro:

    Hi Frank - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We will always work in the best interest of our customers and do not believe in upselling. We are firm believers in karma. Before/after pics are mandatory and glad you were happy with the results. Let us know if we were mistaken in our vent counts; we typically go back which vents we clean. If it was our error, happy to provide you a refund for any overcharges. Will also reconnect with the team to ensure accuracy and get back to you should they advise otherwise. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 2 May 2016
  • Review from Bill
    Rating: 5 out of 5
    Review left on 28 Apr 2016

    Duct Cleaning

    Mark and Kevin did an amazing job and I would recommend this company to anyone looking to get their ducts cleaned! This is a very humble hard working team that charges a reasonable price and goes above and beyond expectations.

    Answer from pro:

    Hi Will - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We are proud of what we do and glad that it shows. We do our best to under promise yet over deliver. We're glad we didn't disappoint. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 2 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2016

    duct cleaning

    Mark and Kevin did a very thorough job cleaning the ducts. It was great to see before and after pictures to give the peace of mind knowing it was done properly. They were also very considerate towards the noise of the machine for my daughter who is quite sensitive to loud noises. They were willing to stop the machine if I needed. Everything was thoroughly explained from the initial phone call with Stanley to the arrival of Mark and Kevin. Very professional, caring company. 10+++ Highly recommend.

    Answer from pro:

    Hi Karen - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Before/after pics are mandatory with every service. They tell us what we're dealing with and when to stop cleaning! Happy to share. We do our best to ensure we accommodate our customers needs. Glad we could oblige. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 2 May 2016
  • Review from Mu
    Rating: 5 out of 5
    Review left on 26 Apr 2016

    Duct and dryer vent cleaning

    From the first call till after the job , the experience was very positive - they are a bit pricey but you get what you pay for , professional crew , very polite and didn't try to sell me anything that wasn't required - even when I asked for my dryer vent to be cleaned they checked first to see if it needed to be cleaned (it did ) at the end of it they found all my lost gift cards that got stuck in the dryer vent and gave them to me , and I went shopping after that :) Will definitely call them again and recommend to friends n family too Thanks again Dave

    Answer from pro:

    Hi Mu - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Our goal is to work in the best interest of our customers and we will never upsell. And we are firm believers in karma. Glad we were able to help you go shopping! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 2 May 2016
  • Review from Beverly and dave
    Rating: 5 out of 5
    Review left on 24 Apr 2016

    Dave's Duct Cleaning

    We recently had our air ducts cleaned by Dave's Duct Cleaning and we are very pleased with the service we received. Two technicians, Mark and Kevin, arrived early for our appointment, which we liked. They were very courteous and answered all our questions politely. They took before and after photos of the ducts so we could see that the work had been done. They also knew that we had a somewhat skittish cat and were very mindful of his whereabouts at all times...we had to move him to a couple of rooms. There was no mess left behind and our ducts are completely clean. We would highly recommend Dave's Duct Cleaners to anyone looking for such a service. You won't be disappointed!!

    Answer from pro:

    Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Before/After pics are mandatory with every service we provide - we work hard to perform our service in our customers homes and we are happy to show proof of service. We do our best to be sensitive to our customers needs and that extends to their pets! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2016

    Duct cleaning for entire home

    The guys were on time for their appointment. Before they started they explained the entire process and what to expect in terms of work done, noise level, chemicals used etc. They took care to protect corners and floors with tarp and corner guards and showed before and after pictures once they were done. They vacuumed their work area afterwards and explained the final bill in detail. There are cheaper alternatives out there but we chose them based on the feedback/reviews we saw and the work they performed was well worth the investment. If you read the reviews of other companies, you will find that most of them are in and out very quickly and overcharge (hidden fees) the customers once they are done. Daves Duct Cleaning has straightforward pricing so there are no surprises in the end. Hire them...you will not regret it

    Answer from pro:

    Hi Tak - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Educating our customers about our service is very important to us. We are 100% transparent about the service we are providing so that you can rest comfortable knowing that the work being performed is done with no surprises and with the utmost professionalism by certified team members. Our pricing is fair for the service, quality and certifications that we have obtained. In order for us to be able to deliver the best in class service/work; we do our best to remain as competitive and fair with our pricing - all in our customer's best interest. We want to be able to deliver the best possible results that you're paying for. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 22 Apr 2016
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