Davesducts
Davesducts reviews (953)
Review from Customer of Davesducts Review left on 18 Apr 2016Rating: 5 out of 5The guys were very professional and they did a great job. Before and after pictures look amazing and they even managed to notice that something was blocking the heat from going to the front of the house. They were able to open it up so that the air could travel freely. I also wanted them to clean my Central Vac, but upon looking at it, he said it wasn't necessary. I appreciated the honesty a great deal.Review from HomeOwner HomeOwner
Review left on 14 Apr 2016Rating: 5 out of 5Top quality service with zero hassle
I was extremely pleased with every aspect Dave's Duct Cleaning. From the time I made the appointment I received a detailed email outlining the process The crew showed up on time, perfomred the cleaning with minimal interuption or mess. I saw the before and after pictures and the vents are pretine. Highly recomment this companyAnswer from pro:
Hi Dhreembrock - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Before/After pictures are mandatory with every job we do; they ensure that we've done our job properly and thoroughly. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 19 Apr 2016Review from Customer of Davesducts Customer of Davesducts
Review left on 13 Apr 2016Rating: 5 out of 5A Very Positive Experience
I had not had the ducts cleaned since my family moved into our home 15 years ago, so they were due for a serious cleaning. On the recommendation of my in-laws, who'd used Dave's Duct Cleaning previously, I made an appointment and I'm very glad I did! The cleaners were able to arrive earlier than scheduled, which suited me fine. They explained everything that they were doing beforehand and were friendly and professional throughout their visit (about 2 hours). Once they completed their work, I was shown before and after photos of my ducts. What a difference! I have nothing but good things to say about Dave's Duct Cleaning and highly recommend them. You can be sure I'll be calling them again in 5-7 years, when the ducts need cleaning again.Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We value the positive word of mouth generated by previous customers. We do our best to ensure we always work in the best interest of our customers and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 19 Apr 2016Review from HomeOwner HomeOwner
Review left on 4 Apr 2016Rating: 5 out of 5post-reno duct clean, 3 floors
The price was based on a really old Groupon. They were nice enough to extend the full value of the coupon (not just give me credit for what I paid). That's super nice, actually. I was serviced by Mark and Kevin. They actually arrived early and called to see if I was ready, but I wasn't back yet, so they just waited. That's a lot better than places where people are supposed to call you and give you notice but then just show up. Mark was wonderful in asking if I had any questions, and answering them if I did. He took some before and after pictures, and things looked a lot better (I had renovation dust). They were done within the estimated time, and were very clean, courteous and professional. The only minor negative was that they were supposed to send me the before/after pics, but it took them 2 weeks to get around to that. But the work itself was great and I'd use them again.Answer from pro:
Hi Scott - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to work in our customers best interest and our goal has always been to help with our expertise. Glad we were able to make concessions with our price in your favour. We apologize for the delay with sending your photos; but glad they eventually got to you! Our priority is providing our service in your home and we always review the efforts of our work by sharing our photos onsite - sending photos afterwards is a challenge because of the next task. Going forward, we'll encourage homeowners the option of downloading the photos before we leave so it's immediately available for reference should customers wish to have copies. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 7 Apr 2016Review from HomeOwner HomeOwner
Review left on 3 Apr 2016Rating: 5 out of 5duct cleaning
duct cleaning seems like a simple thing, but you ask a service crew to come into your home-every room, every bathroom, every hallway every inch of your home is involved. you must have people that you can trust. I trusted Daves cleaning service, and they did a great job, no surprises, everything is up front, they were promt, courteous,kept me well informed through the process. thanksAnswer from pro:
Hi Marlene - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. We value the trust placed in our company to provide a proper and thorough air duct cleaning service. We will never take that for granted. All our technicians are also backcheck verified (http://www.backcheck.net/verify/) which we hope provides the added comfort of knowing we are the good guys. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 7 Apr 2016Review from Customer of Davesducts Customer of Davesducts
Review left on 24 Mar 2016Rating: 5 out of 5Duct cleaning
Very Happy with job well done, polite, attentive, answered all concerns I had. Ask more than once if I had any questions, showed pictures of before and after of vents. Mark and Kevin, Thank you, I am breathing much better tonite! After having some bad experiences with different contractors it certainly was a "breath of fresh air" pardon the pun. And I must say I will use Brian Baulmer Approved from now on. Thanks To Dave's Duct cleaningAnswer from pro:
Hi there - Thanks for the positive feedback! We appreciate the effort to share your positive sentiments of our service with others on Homestars. We believe it's important to educate our customers on the service we are providing in your home. We hope that we were helpful! We're glad that we've raised the bar in regards to service trades in your home. We're proud to be of service. Should you require any additional support, pleased don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Mar 2016Review from Customer of Davesducts Customer of Davesducts
Review left on 24 Mar 2016Rating: 5 out of 5Best. Air Duct Cleaning. Of my house. Ever.
Our indoor air quality is so much improved!! Brendan and Scott were an absolute pleasure to work with- Brendan was particularly adept at answering all of my questions and addressing any concerns. He was also very helpful at explaining the steps in the process. I know nothing about how an air duct system works! I was also impressed by the Benefect sanitizing process. It was very simple and unobtrusive. I bought a hand sanitizer version of Benefect at Grassroots on the Danforth just to test my breathing reaction to the product. I have very real environmental sensitivities to synthetic fragrance and various chemicals so that air quality makes a big difference to my quality of life. As a mum of a young child, I also want my son to breathe healthy air at home. We had our ducts cleaned with Atlas two years ago. In Davisville, we have tons of construction i.e. the LRT at the top of the street and all the residential construction on/surrounding our street. I usually have the ducts cleaned every two years anyway. My husband and I agree that the cost of the job was very reasonable- $377.42 tax included-for the service quality and the outcome. I can now turn on the heat and not choke on the dust! I found this company in a media search of certified NADCA professionals, after I saw a Marketplace expose on those fake air duct cleaners that charge 99.00 and do the telemarketing. There is an actual Dave and he was in a few media interviews on behalf of his profession- the Toronto Star, I think...Totally booking this company again. S ps. Just want to say to my mothering colleagues out there, this sanitizer which I was very hesitant to try with a young child in the house, under the brand Benefect - is actually the herb thyme- no fragrance- and many hospitals use it as an anti-bacterial/viral agent in their air systems. It has not lingered as a "smell" in my house and I really think it has improved the overall air quality.Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Improving your indoor air quality is very important to us. Equally important is our entire approach - with an emphasis on the customer experience. We're sympathetic to the needs of our customers and will always do right by you. We want to improve this industry by educating and leading by example. Glad to hear that your opinion of our pricing is fair; we do our best to ensure that we're as accessible as possible so that customers are able to experience our particular brand of service. We are 100% transparent about our service and are NOT interested in the upsell. We are firm believers in karma and will always work in your best interest. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Mar 2016Review from HomeOwner HomeOwner
Review left on 23 Mar 2016Rating: 5 out of 5What a great service!!!
Called and booked the duct cleaning service. Mark and Kevin showed up early!!! So polite, informative, capable and professional They worked for 2 hours...very tidy and just all around hard working and amazing....too bad that the duct work only needs cleaning every 5-7 years....delightful and informative professionals...The service was worth every penny I paid. Dave you did a wonderful job in employing 2 very effective and stellar employee technicians for the front line of your business., Many thank yous for an amazing experience...I will look for people to recommend your service to. If you would like to use me as a reference for your service I would be pleased to be a contact to verify the efficacy of your business.Answer from pro:
Hi Mark - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. As a NADCA certified duct cleaner and member of various trades associations - we adhere to strict codes of conduct that we uphold. A common misconception is that duct cleaning needs to be performed frequently - but when done properly, per NADCA standards - needn't be done for at least 5-7 years under normal living conditions. If you maintain a regular cleaning routine in the home, you can even prolong cleaning periods. We're happy we could help and everyone on our teams are committed to ensuring this service is done properly and thoroughly. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 28 Mar 2016Review from HomeOwner HomeOwner
Review left on 21 Mar 2016Rating: 5 out of 5Duct Cleaning, Dryer Vent & Central Vac Cleaning
I had a very lovely experience with Dave's Duct Cleaning. The technicians were helpful, friendly, knowledgeable and honest. I would use this company again, and would recommend it to others. I had signed up for 3 services, but was told I only needed one!Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We're firm believers in karma and will always be forthright and honest about the service we provide. We believe in 100% transparency and working in our customer's best interest. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 24 Mar 2016Review from Customer of Davesducts Customer of Davesducts
Review left on 17 Mar 2016Rating: 5 out of 5Duct Cleaning
Dave's Duct Cleaning epitomizes amazing customer service. Every step of the process from the booking to job completion was a breeze. The duct cleaning crew showed up promptly, were courteous and professional. They walked me through the process. At the end of the job, they showed me before and after photos of the ducts. Would highly recommend this company. 10/10 for service!Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We value our customers and have always believed that we should treat others the way we wish to be treated. We also take our trade very seriously and glad that it shows! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 19 Mar 2016