Davesducts reviews (953)

Review from Customer of Davesducts
Rating: 5 out of 5
Review left on 6 Feb 2016
Cleaning of Ductwork
Happy to recommend Dave's Duct Cleaning!!! We've had this house for over 20 years and have had our ducts cleaned regularly through our gas supplier's subcontractor. The job the other guys did less than three years ago was awful - it seemed as if they had emptied dust into the house instead of removing it. Calling and complaining did nothing. They wouldn't come and follow up to remediate the bad job. Dave's to the rescue! Their office staff were professional - followed up phone calls with emails, gave us the name of the technicians who would be coming to our door, etc. The technicians, Brendan and Scott, were very polite and efficient. Brendan did a preliminary walkthrough of the house and discussed what their process would be and answered all of my questions. They were careful of carpets, furniture and my cat. Brendan was able to take a picture of the inside of a duct that I thought had some pre-existing structural issue, because we had never had good supply from it. (The picture showed a gap in the joining that was leaking forced air into a floor joist - good to know). The before and after pictures were a revelation. Wow. Are we ever happy we've had this done by a competent crew. The amount of 10 year old reno junk that came out of the ducts proves that the previous times we'd had duct cleaning done by the other guys had NOT done the job at all. Check out the pictures to see how clean our ducts are now! Dave's Duct Cleaning is great.
Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We're glad that we were able to make a difference in your home. Our goal has always been to help our customers with improving the indoor air quality of their homes by performing this service thoroughly and properly. We are all NADCA certified and taking before/after pics is mandatory as it shows us when to stop cleaning! We're also happy to share these photos because we're very proud of our efforts. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 9 Feb 2016
Review from Rob Štrk
Rating: 5 out of 5
Review left on 3 Feb 2016
New Home Cleaning
These guys are the most professional, competent, and well equipped company that I have dealt with ever. They explain what NEEDS to be done, how it will get done, and are very neat. I am more than satified, and happy with the service.
Answer from pro:
Hi Rob - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We're 100% transparent about the service we're providing. Our goal is to always work in the best interest of our customers and we're committed to ensuring this service is done properly and thoroughly. Should you require any additional assistance, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 4 Feb 2016
Review from Paul Branch
Rating: 5 out of 5
Review left on 1 Feb 2016
Duct Cleaning
The two young gentlemen that came to the house were very professional and showed up on schedule. They were very clean and replaced all the vents as they were originally installed. We were very pleased with the work that they did.
Answer from pro:
Hi Paul - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Typically, if you are the first appt of the day - we'll always be on time. 2nd/3rd appts are at the mercy of the 1st appt. of the day. Glad it all worked out. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 1 Feb 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jan 2016
Duct Cleaning
We had not had our ducts cleaned in about 8 years and after some recent renovations it was definitely time. I found Dave's Duct Cleaning via Homestars and was very glad that I did. Brendan and Scott did a great job. They were very professional and friendly, advised me every step of the way, and answered every question that I had. The job was very thorough as I could not believe the difference between the before and after when Brendan showed me the pictures of the ducts. I will certainly call Dave's back when the time comes to have the job done again.
Answer from pro:
Hi Michael - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. If serviced properly, air duct cleaning is a serviced that could be performed every 5-7 years (under normal living conditions - no renos or pets). If you maintain a diligent cleaning routine (regular dusting/vacuuming) you could prolong the need for this service up to 9 years. And longer if you implement an indoor air quality machine - such as a HEPA filter. Glad that we were able to lend our expertise to your home - we take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 1 Feb 2016
Review from Customer of Davesducts
Rating: 5 out of 5
Review left on 28 Jan 2016
Duct cleaning
We had an wonderful experience with Dave's duct cleaning. It started from the booking. After we called to book the appointment, we we receive an email confirmation and instructions on how to prepare for the appointment. A few days before the appointment, we received both an email and phone confirmation. For the appointment today, Brendan and Scott, were both very professional, knowledgeable and polite. They called before showing up, and was early for the appointment. They took time to prepare the work area with tarp, covered all the vents and used wall protectors for the corners! Brendan took time to explain the their procedure, took before and after pictures to validate their work. Overall, it was an great experience and amazing customer services. We will be recommending their service to our friends and family.
Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to ensure that our customer experience is transparent and convenient for all. Glad that we didn't disappoint. We are firm believers in the golden rule! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 29 Jan 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Jan 2016
Duct Cleaning
The gentlemen who did our cleaning were prompt, professional and did an amazing job. All my questions were answered and I now feel much better educated on furnaces and ductwork in general! They also paid special attention to help get the nursery warmer as it's the furthest from the furnace. Overall I am very happy. 10 out of 10!
Answer from pro:
Hi Lauren - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We do our best to provide best in class service and happy we didn't let you down. Educating consumers on air duct cleaning is important to us and we're always happy to share. There are various factors that could contribute to cold spots in your home. Glad we could help troubleshoot these for you. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Jan 2016
Review from Customer of Davesducts
Rating: 5 out of 5
Review left on 25 Jan 2016
Duct Cleaning
The two young gentleman that completed our duct cleaning were very professional, respectful, and informative. They were on time, offered to take their shoes off, asked if we had any questions before they began, told us to stop them at any time if we had any questions or concerns, and took the time to show us photos after and explain the process. Great staff and great result!
Answer from pro:
Hi there - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Our goal has always been to educate and perform this service properly and thoroughly - we encourage dialogue and are also very happy to share the results of our efforts through mandatory before/after pictures of your HVAC system. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Jan 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Jan 2016
Duct Cleaning
I found Dave's Duct Cleaning here on Home Stars. They were prompt in replying to email, sent both email and phone call reminders of their appts and called 15 mins before they arrived. Brendan and Stanley were both professional and personable and they left my home as clean as it was when they got here. It was very interesting to see the before and after pictures. Dave even emailed me after my appt to ask for feedback or concerns. I would highly recommend Dave's Duct Cleaning.
Answer from pro:
Hi Samantha - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We constantly look to improve upon our service and glad that you were happy with your experience with us. We do our best to treat others the way we would want to be treated and are happy we didn't disappoint. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Jan 2016
Review from Jay
Rating: 5 out of 5
Review left on 25 Jan 2016
Dave's Duct Cleaning is the best !!
I have to say Mark and his college were great they showed up on time, reviewed the house etc... and started to proceed. They were very informative and detailed in there work. Also it was great to see the before and after pics. Dave's Duct Cleaning service is really that good and I am 100% satisfied with there service. I will surely recommend them to friends and family.
Answer from pro:
Hi Jay - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We're glad we were able to earn your trust and praise. We take pride in our work and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Jan 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jan 2016
Duct Cleaning
Excellent service! I recently purchased an old Victorian home and wanted the ducts cleaned once we were finished with renos and before my family moved in. I called and they booked me in immediately, due to another cancellation. The cleaners were very knowledgeable, answered all my questions and explained the process. After the cleaning, they showed me before and after pictures - what a difference! I will definitely hire this company again when ducts are due for another cleaning. Very satisfied customer !
Answer from pro:
Hi Holls - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Glad we were able to accommodate your timelines with our schedules. We take our work very seriously and glad that it shows. We're glad you appreciated the before/after pics we take - we're very happy to share our results of our efforts after every job we do. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 21 Jan 2016