Davesducts reviews (953)

Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Jun 2015
Air Duct Cleaning
I have nothing but positive things to say about your company! Brendan and Scott did an amazing job! They called me to say they could come early, arrived 30 minutes early in pouring rain! Brendan explained the process, while Scott brought the equipment in. Brendan showed me pictures and asked if I had any questions. They worked very hard the minute they arrived! When they packed up, left the work area spotless. I have already told several friends to use Dave's Duct Cleaning. Very pleased with the professionalism, friendliness and quality of workmanship! Thank you!!!
Answer from pro:
Hi Sheena - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We are very serious about our trade and will always be diligent in ensuring we provide the best service and results possible. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 22 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Jun 2015
Duct cleaning
I hired Dave's Duct Cleaning to clean my air vents after having done some major reno to my house and they gave top quality service from beginning to the end! It started with a reminder email a couple of days before the appointment with all the tips to make the process smoother. The crew arrived on time, were extremely courteous, explained everything they do so there's no confusion, were very happy to answer any questions I had and gave me some useful tips to keep my air vents clean and nice smelling. They also showed me the "before" and "after" pictures of my air vents despite not even being asked! Dave also sent out an email after the service just to make sure I was happy with everything. Their price was very competitive with no hidden fee whatsoever. If you're looking for an exceptional duct cleaning company, look no further... call them now!
Answer from pro:
Hi Sarah - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Major renos are BIG reasons to consider having air duct cleaning performed. Now that your HVAC system has been cleaned properly, it's very important to maintain a regular cleaning schedule in your home. And of course, regular filter replacements depending on the size of your filter. We don't believe in HIDDEN FEES and are 100% transparent about the service we are providing - we are here to help! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 19 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Jun 2015
Duct cleaning
Install team was very friendly and polite. process of getting quote was simple. lots of follow up to confirm arrival time. the job took a bit longer than expected due to a faulty part. they had to go get a replacement and come back to finish the job. overall very satisfied.
Answer from pro:
Hi Chetram - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We've established a lot of backend processes to ensure that your interaction with us is as seemless yet helpful as possible. We sincerely apologize again for the unexpected delay due to a faulty part - we use our compressor lines regularly and the coupling had to be replaced due to wear and tear - we've since stocked additional couplings so that we're able to resume our service should this particular issue occur onsite again. Thanks again for your patience. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 13 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Jun 2015
Duct Cleaning
What do you do when you actually do need the ducts cleaned? I've received dozens of unwanted phone calls but was uncomfortable trying any of them. Luckily I started my research at the Toronto Home Show and came across Dave's Duct Cleaning . I checked others at the home show but was most comfortable with Dave's. They gave a clear and detailed description of the procedure and exactly what it would cost! When I made the apt ,I was told that my appointment was for 12 PM ( a precise time not windows of 12PM to 4Pm etc.) I got 2 emails prior to my apt reminding me of the date & time of my service . On the day of the apt , an hour before my time , I got a call indicating that the crew would be 30 minutes late . How many company's would do that ? Upon arrival ( 20 minutes late not 30 ) , Brendan introduced himself and apologized for being late (nice to see a company concerned about my time and not only theirs!) Brendan walked me through the duct cleaning process and answered any and all questions I had . When the job was completed both Brendan and Scott cleaned the basement of any dirt and dust that the procedure had caused . It actually looked better than when they arrived . Scott also asked whether he could help in putting back the furniture that had been pulled forward to access the cold air returns . I was shown pictures of my ducts prior and after to the cleaning . I asked Brendan if he could email me the pictures and it was done the same night . Based on my experience with Dave's Duct and more importantly their employees Brendan and Scott , I wouldn't hesitate to recommend them to my family and friends !
Answer from pro:
Hi Vince - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We are very serious about our trade and will do whatever we can to constantly refine and improve our process. We love sharing and educating consumers regarding every aspect of this service and what you could expect from a proper and thorough air duct cleaning service. Before/after pictures are mandatory with every service and we're happy to share. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts,com)
Reply created 13 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Jun 2015
Duct Cleaning
I got a new furnace last year and was told to get my duct cleaned to avoid dust buildup into the furance. I delayed it for a year but decided I needed to do it now. I was going to research but felt lazy and find this company on Toronto Sun. I watched their video and was impressed. There was also a 299 deal promo so I quickly made an appointment. Mark and his buddy showed up 8AM and didn't leave until 11:15AM. They were professional and explained the whole process before starting the work. I would use them again in the future.
Answer from pro:
Hi Kei - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We standardize and publish our pricing; moreover we don't upsell - we're truly here to help our customers ensure their HVAC systems are cleaned properly/thoroughly and at a high standard. Thanks for sharing your feedback; will ensure that we address any of your concerns internally and look forward to serving you again in 5-7 years. Should require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 8 Jun 2015
Review from Linda
Rating: 5 out of 5
Review left on 4 Jun 2015
Duct Cleaning
Excellent service! Polite, friendly & knowledgable. Explained the process every step of the way and showed me before & after pictures. I was skeptical of duct cleaning services but these guys put my mind at ease right away. Highly recommend them!
Answer from pro:
Hi Linday - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We're extremely pleased that we were able to remove your skepticism of duct cleaning services; we understand the industry has a lot of negative connotations associated with it and we're doing our part to correct that! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 4 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Jun 2015
Duct cleaning
Excellent! The cleaners who arrived at my home were professional and had a high level of customer service. They handled everything like they were the owners of the business. I am very satisfied with the job they did and I could visually see the difference from the before and after photos. Staff were also able to answer additional questions that I had regarding the furnace and directed me to the appropriate HVAC specialist. Thank you for a great job.
Answer from pro:
Hi Julie - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Our entire team is vested in ensuring this service is performed properly and thoroughly. Our company was founded on a personal negative air duct cleaning experience and we're doing our best to improve the air duct cleaning experience for all. And everyone on the team is incredibly proud to represent. As for referrals, we pride ourselves in our professional network and will always refer you or point you in the right direction to resolve any concerns before they escalate. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 4 Jun 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 May 2015
Duct cleaning
We used Dave's to clean the ducts of our newly-built soon after we moved in. Setting up an appointment was easy by email and we received a response immediately with answers to our questions and a quote. The 2 young men who can to clean the ducts were courteous and did a thorough job. They even took a before & after picture of one of the ducts they cleaned to show me the results. No surprises when paying the invoice and received a followup email from Dave to check how the cleaning went. Overall very satisfied and would likely use them again for our next duct cleaning.
Answer from pro:
Hi Sara - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Before/After pictures are mandatory with every service so sharing them with you is part of our process. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Otherwise, we look forward to being of service again in at least 5-7 years. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 31 May 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 May 2015
3-storey house duct cleaning
Throughout the process, Dave's Duct Cleaning was responsive, professional and accommodating. Stanley was a pleasure to schedule with, and followed up with prep and reminder emails. Brendan and Scott were friendly, professional, and on time (early, in fact, which worked in my favour.) Brendan was particularly helpful, teaching me about the process, showing me photos, answering my questions. Knowing everyone is a certified technician gave me great peace of mind as well. Would happily recommend.
Answer from pro:
Hi Alexa - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We believe in 100% transparency and always working in your favour. It's very important to us that everyone that services your home holds and has earned their own NADCA certification as every home has subtle variances that require additional knowledge and experience to remediate. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 31 May 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 May 2015
Air Duct Cleaning
Dave's Duct Cleaning services provided us with excellent quality work. The air quality of our home is significantly improved. Their cleaning technicians are very friendly, helpful, courteous, clean, professional. Dave was accommodating when we booked the services and answered all questions clearly. It is an added bonus that they accept Air Miles. We highly recommend using their services and we will definitely call them in future.
Answer from pro:
Hi SGass - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Glad you were able to notice the difference in your indoor air quality. We strive for noticeable differences, each and every time we perform this service in our customers homes. Providing you with AIR MILES is a perk that we're happy to provide as an official AIR MILES reward sponsor. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 25 May 2015