Davesducts

Rating: 5 out of 5

Davesducts reviews (953)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2014

    dryer duct cleaning

    I called Dave's Duct Cleaning when my new dryer would not work. The dryer identified a blockage within the system. I was very pleased with the excellent, professional service I received from Dave's Duct Cleaning.. The company came as stated within their 2 hour window. The company representatives were very respectful and informative. The work started by scoping the vent and not only did I receive the visual but and explanation of what the issue was but how it would be fixed. The vent/duct opens on to my roof, as I was not able to join them on the roof a video was taken so I could visualize the cleaning. Once cleaned. the scoping of the vent /duct showed the results of the cleaning. Education was provided on how to maintain clean vents/ducts and the need for a new dryer duct cap. The service came under quote. The dryer works ... hurray!! I highly recommend this company!! I will have the company back in the fall to clean all the house vents and furnace. Thank you Dave's Duct Cleaning!!

    Answer from pro:

    Hi Debbie - Thanks for the positive feedback! We will always assess the condition of your system before beginning any work; in your instance climbing on a roof to perform a dryer vent service was required in order for us to properly extract and clean. We take our work very seriously and glad that it shows. Should you have any additional questions, please don't hesitate to reconnect - we'll always be here for our customers! Otherwise, we look forward to returning to perform our air duct cleaning service in your home when you're ready. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 4 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2014

    Duct Cleaning

    We had our ducts cleaned, great service, very professional, no hidden costs, friendly and on time. We would use your service again and tell our friends. Thank you Mark and Kevin!

    Answer from pro:

    Hi Taron - Thanks for the positive feedback! We appreciate the effort to share your experience with others on HomeStars. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to being of service again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 1 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2014

    Duct cleaning after a reno

    After reviewing the many reviews on homestars, I contacted Dave's to duct clean my house after renovating my kitchen and living room. Brendan and Shane did a great job in thoroughly cleaning the duct system. There was a mishap where a small piece of air hose/rod was dropped in the return part of the system which they tried hard to get it out but couldn't reach. They were honest enough to let me know and explained that it would not effect the air quality or system. On the same day, Dave(owner) called me that he would send a contractor to get this rod out for me which I declined because I didn't want the hassle of having to cut through the main trunk. Dave then called me again to try and reach this rod manually by using an instrument that he will create. Anyway, to recap the long story, Brendan returned this week and got the rod out. I was not concerned about the rod from the beginning but Dave and his team went the extra mile to get the job done right. I was impressed by the dedication and commitment that this company demonstrated. I'll use them again and refer them to my family and friends.

    Answer from pro:

    Hi Andrew - Thanks for the positive feedback! We appreciate that you took the effort to share your sentiment of our service with others on HomeStars. Our policy is to always ensure we are 100% transparent about the service we are providing. We are firm believers in karma and have nothing to hide - we will always operate in your best interest. We're glad you were very understanding about the situation - sometimes there are situations that require additional effort to resolve and glad you gave us the opportunity to do so. We are very persistent and passionate about what we do! Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to being of service again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 29 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2014

    Duct Cleaning

    Just got my duct cleaning done with Dave's Duct Cleaning and I'm really pleased with the overall customer service! Brendon & Matt were awesome! They arrived on time and explained thoroughly what the job would entail and the time it would take. They also encouraged me to ask questions. I hired Dave's Duct Cleaning because of the great reviews on Homestars. Plus I liked the fact that they showed before and after pictures - it gives proof of the work done thoroughly. I was impressed that I received a quick response within a few hours I submitted an inquiry on an Easter weekend! They also sent a confirmation email right after and a reminder email the day before and a call the day of. I highly recommend Dave's Duct Cleaning service!

    Answer from pro:

    Hi Diana - Thanks for the positive feedback! We value your business and glad you gave us the opportunity to provide our service in your home. We are very serious about our trade and glad that it shows. Should you ever require any additional support, please don't hesitate to reconnect. We look forward to being of service again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 29 Apr 2014
  • Review from Jeff Little
    Rating: 5 out of 5
    Review left on 27 Apr 2014

    Duct Cleaning

    I was very pleased with the service I received from Mike and Kevin at Dave's Duct Cleaning. They were very thorough and took time to show me before and after pictures of each of my main lines. I would highly recommend this service to friends.

    Answer from pro:

    Hi Jeff - Thanks for the positive feedback! Mark & Kevin were the technicians that serviced your home. Every team at Dave's Duct Cleaning are very keen and eager to ensure this service is performed properly and thoroughly. We appreciate your positive sentiments of our service on HomeStars. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for our customers. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 28 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2014

    Duct and Dryer Vent cleaning

    Mike and Kevin showed up on time, and were VERY thorough, showing before and after pictures and explaining everything they were doing. Our dryer vent had become clogged with lint, and Mike spend about an hour unclogging it. There had been construction in our home by the previous owners and there was a lot of debris in the ducts. Kevin and Mike spend over 3 hours(!) removing it all. I tried to give them a tip when they left but it was politely refused - all that was asked for was a review on Homestars, which I'm more than happy to do. If you're looking for professional, courteous, and highly competent duct cleaners look no more - this is your company. I'll be seeing them again in 5-7 years.

    Answer from pro:

    Hi Scott - Thanks for the positive feedback! Mark & Kevin and the rest of the teams at Dave's Duct Cleaning are very serious about this service. Simply put, we aren't satisfied until the job is done properly and thoroughly. Every HVAC system is different and we never know what we'll find but we're committed to stay as long as it takes it complete the job. Appreciate the effort you've taken to provide your sentiment of our service on HomeStars. Should you require any additional support, please don't hesitate to reconnect. We look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2014

    duct work

    I was so impressed with the work and the indivduals who worked at my house. If you are planning on having your duct work done ask for MARK from Dave's Duct Work. To show you how classy this one indivual is I tried to tip him for a job well done and he refused. That says alot about this man.

    Answer from pro:

    Hi Ralph - Thanks for the positive feedback! Mark & Kevin are a great team - we all take great pride in the service we're providing and glad that it shows. Our goal is to do this job thoroughly and properly - and if there are any issues, we will always encourage our customers to give us the opportunity to correct it. We genuinely are in this business to help our customers with any HVAC issues with the ultimate goal of improving your indoor air quality. We are experts in our trade and appreciate you sharing your sentiment of our company with others on HomeStars. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2014

    Duct Cleaning

    Brendan and Matt were punctual, thorough in their duct cleaning work, patiently answered all of our questions and cleaned up the place after the work is done. We couldn't be happier with the quality of their service.

    Answer from pro:

    Hi Kennedy - Thanks for the positive feedback! We are happy to be of service and we appreciate the effort to share your review of our service with others on HomeStars. Should you require any additional support, please don't hesitate to reconnect. Otherwise - we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2014

    Duct Cleaning

    Dave's Duct Cleaning was referred to us by a friend who was quite impressed with the professionalism and thoroughness of the job. I can say that we were not disappointed. Andrew and Scott arrived within 30 minutes of the agreed to time but had called earlier to tell us they would be a bit late. When they arrived they were very friendly and professional, explaining the process, how the equipment would operate and how long the work would take to be done. I was expecting a Mike-Holmes quality job and I got it! They didn't mind me hanging around and watching while they air blasted all the registers and used their machines to collect all the debris into the basement furnace duct lines and finally suck it all out with their mega-large vacuum cleaner! I watched as they took all the before and after photos and was amazed at how much dirt had accumulated in many of our duct lines over the past 20 years. They even found a few odd articles (pieces of wood, old toy spoons and plates) that had likely been there long before we moved in. Andrew set up a portable Hepa air filtration system in our bedroom while the work was being done in order to demonstrate how quickly it would reduce the amount of airborne contaminants, taking it from 1.6M down to 336K in a couple of hours. There was no high pressure sales tactics to buy this unit...he simply wanted us to know the benefits and where we could get more information if desired. The entire job took about 2.5 hours and I was able to see all the before and after photos again. I had received one other duct cleaning service many years ago but it didn't even come close to what these two were able to accomplish. Kudos to Dave and his team for providing such outstanding work and service...keep it up!

    Answer from pro:

    Hi Scott - Thanks for the positive feedback! We are very serious about our trade and glad that it shows. Our goal has and will always be to perform this service properly and thoroughly. We appreciate the time you took to share your sentiments of our service with others on HomeStars - it means a lot. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 21 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2014

    DUCT CLEANING

    We moved into our house two years ago -built in 1977- and it was a can of worms to us, having become new home owners and also gathering up the confidence to hire a company/ contractor. We found Homestars and got a few quotes, and went for Dave's Duct Cleaning because of their excellent reviews, ratings and accreditations. The technicians with Dave's were super friendly, explained every process, sealed where they were working so everything was dust-free and answered all my questions. The whole process took about 2 1/2 hours. We had them in last fall and I'm glad we did because now we can breathe better. I have asthma and I can honestly say that after the duct cleaning and sanitizing that my lungs are thanking them. Don't pass this one up.

    Answer from pro:

    Hi Sarah - Thanks for the positive feedback! We appreciate that you chose our company to perform this service. We are very serious about our trade and glad you were able to experience our air duct cleaning first hand. It's now spring and glad you were able to write this review almost 6 months from when we actually performed this service for you. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 17 Apr 2014
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