Davesducts reviews (953)

Review from Dinah & David
Rating: 5 out of 5
Review left on 11 Apr 2014
Duct Cleaning
I was very pleased with the service I recieved today from Brendan and Shane of Dave's Duct Cleaning. They were punctual, called before they arrived, were very polite and took plenty of time to explain the process from start to finish. The before and after pictures were great to see, proof that the job had been done, and done well. They were not pushy at all, no attempts made to add extra services that were not needed. They spent a good deal of time getting the work done, more than twice as long as the previous company I used when we first moved in. I would certainly recommend Dave's, and will be calling them again in the 5-7 time frame when the next cleaning is due.
Answer from pro:
Hi Dinah - Thanks for the positive feedback! We take our work very seriously and glad that it shows. We will always operate in the best interest of our customer and will NEVER attempt to offer services that are not required - we are firm believers in karma! Glad you were happy with our service and you now know what it takes to have the service performed properly. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 12 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Apr 2014
Duct Cleaning
The two technicians who were sent to my house were knowledgable, personable, took care to do the job right, kept things in my house clean and undisturbed. They showed me before and after pictures of the ducts and the fan on my furnace, I have already recommended their service to friends and family and look forward to using them again in the future.
Answer from pro:
Hi Alex - Thanks for the positive feedback. We take our work very seriously and glad that it shows. Our goal will be to always ensure our service is done properly and thoroughly. We value the opportunity to have provided our service in your home and look forward to performing our air duct cleaning service again in 5-7 years for you. Should you require any additional support, please don't hesitate to reconnect. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 7 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Apr 2014
Duct Cleaning and Inspection
I was having problems with air flow in areas of my duct work which were enclosed behind finished basement ceilings. After talking to several other companies, I found out that Dave's have a 20' inspection camera able to see deep into the ducts. They discovered a mis-aligned baffle which they were able to reach and re-set from the vent openings without having to remove any drywall. As for the cleaning, they provided before and after photos, which showed a remarkable improvement afterwards. Now the heat in the house is more balanced and airflow is more uniform from all the ducts. The two guys that came to the house were courteous, professional, and thorough. I would certainly use them again.
Answer from pro:
Hi Mike - Thanks for the positive feedback! All of our service vehicles are equipped with all the tools required to inspect, maintain and restore all types of HVAC systems. Glad we were able to provide our air duct cleaning service in your home and more importantly assist you in restoring proper circulation throughout - our goal is perform this service properly and thoroughly and we are very committed to this goal. Should you require any additional assistance, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 7 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Apr 2014
Duct Cleaning
The duct cleaning service was provided with professionalism and efficiency from start to finish, through scheduling and confirming the time to completion. I appreciated the thoroughness, the before and after pictures with a clear walk-through, and the option to have a natural scent dispersed throughout my home when the duct cleaning was finished. The amount of debris from the ducts certainly made it clear that the company who previously cleaned the ducts after the house was newly built was not thorough, and I am so glad that I found Dave's Duct Cleaning this time! Thank you!
Answer from pro:
Hi Cindy - Thanks for the positive feedback! We're glad we had the opportunity to provide our air duct cleaning service in your home. We are very serious about our trade and glad that it shows. Our goal has always been to educate homeowners and we will always welcome the opportunity to do so. We're happy hat we were able to remedy any previous efforts that were made by others and that we were able to perform this service properly and thoroughly for you and your family. Should you require any additional assistance, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 4 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Apr 2014
Duct Cleaning
I met Davis Duct Cleaning rep in Home Show. After few minutes conversation, I sign a contract and we decided about date and convenient time for me. I already have some expirience with duct cleaning companies (telemarketing calls every 2 days, and strange people , who hardly speaks English and can't describe you what they are doing exactly) What I liked in Davis: First- I like reminders. Day before somebody called to remind about cleaning and ensure if everything ok. Also guys called me before coming to my house. Second- I liked, that they took pictures before and after and showed me results. Also they make some air quality measurements which shows reduction of dust in the air after cleaning. Third- I received all explanation, what and why need to be done. Forth- no push for additional services Fifth, and probably most important , my children liked your cookies! :) I know, Davis Duct Cleaning is not cheapest company in the market, but in this case, you really know, what you pay for. For me theirs job worst every penny which I paid (I also received HomeShow discount!)
Answer from pro:
Hi Mark - Thanks for the positive feedback! We really appreciate the effort you made to convey your sentiment of our service online on HomeStars. We're glad that we were able to perform our service in your home and that we've restored your faith in this practice. There are some good companies but it's important that homeowners continue to educate themselves on this process so that they are equipped to understand exactly what the service entails. Should you have any additional questions, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 4 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Apr 2014
Duct Cleaning-6000 sq ft
It was refreshing to find a company were the service was friendly and highly professional. We were contacted before the service as a reminder and after to ensure we were satisfied.....you clearly can not ask for more....keep up the great work!!
Answer from pro:
Hi Jim - Thanks for the positive feedback! We take our work very seriously and glad that it shows! We value every one of our customers and will ensure that we perform our air duct cleaning service at a high level with equally high results. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 2 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Apr 2014
Duct Cleaning
Dave's was very through and did a great job. How do I know? I saw the before and after pictures. The technicians, Brendan and Scott respected my home and space, and they did exactly what they said they'd do. I've had this service done in the past, I think through one of those group deals sites, but they didn't do the job. When I saw the before pictures from the crew at Dave's Duct Cleaning, it was clear to me that the last time it was done - it wasn't done. i paid for a glorified vaccuum job. The crew at Dave's brought in some serious equipment and they really got things looking brand new. They also inspected my furnace blower and AC coils and determined they did NOT need servicing, and showed me the pictures and explained why. If you're hiring a Duct Cleaning service and they're in and out in a half hour or so, don't waste your time or money. This service takes a couple of hours to do well. Oh, and they also just decided to change my furnace filter on their way out. Excellent service. Polite and respectful technicians. Money well spent. The owner followed up with me right away after the service to ensure that I was a satisfied customer. When it's time to do this again, I'll be calling Dave's.
Answer from pro:
Hi Tracy - Thanks for the positive feedback! It's mandatory for us to take before/after pics, it's the only way we know the HVAC system is properly cleaned. We are 100% transparent about this service and will always ensure that this service is done properly and thoroughly. Happy that you were satisfied with the end result and that we had the opportunity to perform our service in your home. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 2 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Apr 2014
Duct cleaning
We haven't had our ducts cleaned since we finished the basement in 2004. I was concerned about how they would get into the main line. It was no problem. The air is clearer and the house has no stale smell. They took a particle reading before and after and it showed a 50% drop in particulate. I will have them back again. Very careful, courteous and skilled.
Answer from pro:
Hi Karen - Thanks for the positive feedback! Our goal has always been to improve the indoor air quality of our customer's homes. Air Duct Cleaning is just one of many things that you can do to address any concerns with IAQ. With finished basements, although challenging to assess - we have enough experience and the certification to illustrate our ability to do it properly. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 2 Apr 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Mar 2014
Duct Cleaning
After being annoyed by numerous telemarketing calls for Duct Cleaning and watching the story on Marketplace about bad Duct cleaners I was weary and wanted to find the right company. We found Dave's at the home show and we were very impressed with their services. Brendan and Scott were very professional and took the time to walk me through the process and were totally transparent during the cleaning and answered all my questions. They called ahead to let me know they were on their way and arrived on time. The cost was reasonable and I have comfort in knowing the job was done right from the before and after pictures. I would highly recommend this company to anyone.
Answer from pro:
Hi Darren - Thanks for the positive feedback! We're glad you selected us to perform our service in your home. We are 100% transparent about the air duct cleaning service we are providing and will always ensure that this service be performed to a high standard. We sympathize with every homeowner that has been pestered with telemarketing calls and scams - our company does not partake in these duplicitous tactics. Our goal is and always will be to deliver the proper and thorough service that our customers expect. Thanks for entrusting us with providing this service in your home. Should you require any additional support - please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com).
Reply created 27 Mar 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Mar 2014
duct cleaning after reno
Dave was recommended by my son who was very happy with the service. Mike and Kevin, who came to clean our ducts were very professional and knowledgeable. They called to advise they were held up by traffic and explained the whole process to us. They took before and after pictures of the ducts and sealed all the vents. The price was reasonable and they followed up to see if we were satisfied. We would be happy to recommend them.
Answer from pro:
Hi Marion - Thanks for the positive feedback! Our 2 person crews are all NADCA certified and will always explain everything you need to know about the work they are performing in your home. We acknowledge that our customer's time is very valuable and apologize we were late; but we will always ensure we keep the lines of communication open. Our goal is to educate our homeowners and ensure they have all the necessary information to maintain their HVAC systems going forward. We are 100% transparent about our service and will always ensure you are happy with the service provided. Should you require any additional support, please don't hesitate to reconnect. Otherwise, we look forward to serving you and your home again in 5-7 years. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Mar 2014