Davesducts reviews (953)

Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Dec 2013
Duct cleaning
I would highly recommend this company. Both Andrew and Scott were professional and courteous and seem to go out of their way to do anything they could to make the job go more smoothly. Not every day you expect to get what you pay for however this time I did.
Answer from pro:
Hi David - Thanks for the positive feedback! We are very proud of what we do and our goal will always be to ensure the job is done properly the first time. We make a conscious effort to always do right by our customers and glad we had the opportunity to provide our service in your home. There is a BIG difference between the service we provide and that of others in our category and everyday we relish the opportunity to prove it. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 7 Dec 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Dec 2013
duct cleaning
This is the 3rd time I have used homestars. Second time for duct cleaning and it was great to use Dave's Duct Cleaning. Brendan and Mark were very courteous and knowledgeable they showed me before and after pictures of the ducts. They were done in 2 1/2 hours ,couldn't believe what was in the ducts. I had cleaned them 4 years ago with another company from homestars and thought it was time to clean them. So after reading many reviews , I decided on Dave's Duct Cleaning and they didn't let me down . Great job! Thomas
Answer from pro:
Hi Thomas - Thanks for the positive feedback! Brendan and Mark hold their own ASCS certifications from NADCA and taking before/after pictures is the only way to know if your system is 100% clean. We are proud of what we do and glad that it's reflected in the quality of work we provided in your home. Under normal living conditions (no renos/pets) you shouldn't expect to have your ducts cleaned again for at least 5-7 years. Glad we didn't let you down and should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 5 Dec 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Dec 2013
Duct Cleaning
My experience with Dave's company was first-rate from beginning to end. Everything was carefully explained when I booked, and they kindly offered to extend the October special on sanitizing an extra couple of days as we settled on an early November date due to street parking problems in the last week of October. On the day, they let me know they were on the way, and arrived promptly. They explained the entire process carefully, and were extremely careful with their material and wore shoe covers to protect the carpets and hardwood. I'd had the furnace cleaned two weeks earlier, and yet their inspection revealed that the drum had not been cleaned properly at all. They took photos, which I immediately sent to the company responsible for the job, and when the company refused to take responsibility over the phone, they offered to do it for me for no extra charge. The system was incredibly dirty, due to multiple reno work and years of neglect by the previous owners - I was horrified by the 'before' pictures, but totally astonished by the 'after' ones! They showed me the 'before' and 'after' particle readings as well - the difference was huge. The sanitization left the house smelling clean and fresh. They were efficient, courteous and extremely pleasant to have in the house - they finished more quickly than they had said, and the cost was more than reasonable. In the month since they did the job, it's amazing how much less dust there is! Dave provides an absolutely first-rate experience, and I highly recommend their services.
Answer from pro:
Hi Ruth - Thanks for the positive feedback! We're glad we had the opportunity to provide our service in your home. Moreover, it's important to us that we educate homeowners on what it takes to receive a proper and thorough air duct cleaning service. We take our work very seriously and will always provide our customers with PROOF OF WORK; before/after pics is mandatory with our service and so are indoor air quality sampling tests. Happy that your dust is now under control. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 3 Dec 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Nov 2013
Air Duct Cleaning
The way it should be! Courteous and professional, once the appointment was made with Stanley, it was confirmed, reminded a few days before and showed up on time. Andrew & Mark did a great job this week, explaining along the way with pictures. This cleaning was long overdue... time and renovations will do that. All considered, in the end you get what you pay for. This was a fair price, but a better than fair or average service. Keep up the good work, Thank you.
Answer from pro:
Hi JM&L - Thank you for the positive feedback! Stanley, Andrew & Mark - all hold their own ASCS certifications from NADCA and it's important to us that you receive the proper and thorough explanation of what it takes to assess, maintain and restore your HVAC system - pictures are mandatory for us as it's the only way we know that the system is clean. Glad our price was competitive and that you valued the level of service we provided. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 30 Nov 2013
Review from Chris
Rating: 5 out of 5
Review left on 29 Nov 2013
Duct Cleaning
Tech's were very respectful and courteous. They walked me through the whole process...... I can definitely notice a huge improvement in the air quality in my home. Highly Recommend these guys!
Answer from pro:
Hi Chris - Thanks for your positive feedback! Andrew & Mark both hold their own ASCS certifications from NADCA and we're glad that we were able to provide our service in your home. Our goal has always been to improve our customer's indoor air quality (IAQ) and happy that you're already feeling the effect of our efforts. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 30 Nov 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Nov 2013
Duct Cleaning
Andrew and Shane came bright and early this morning and cleaned the ducts. They were both very friendly. Andrew was very thorough in explaining the process and was open to any questions I had for him. The level of service was beyond what I had expected. I would recommend them to anyone. Thank you so much Andrew and Shane! Now my house smells fresh and clean. The sanitizer and deodorizer smells amazing! Happy to hear its an all natural product!!! Thanks again. The Benadiba Family.
Answer from pro:
Hi Serin - Thanks for the positive feedback! We're happy that we exceeded your expectations with our service. We take our work very seriously and glad that it shows. Benefect is the botanical disinfectant that was used to treat your duct work and it's major ingredients are very pleasant to smell. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 30 Nov 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Nov 2013
duct cleaning
I had davesducts in yesterday to clean my ducts The two workers were polite and professional. The job was done efficiently and they provided pics of before and after.their work I highly recommend this company P and G Burke
Answer from pro:
Hi Peter - Thanks for the positive feedback! Happy we could be of service - should you require any assistance in the future, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 29 Nov 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Nov 2013
Duct Cleaning
Hi hired Dave's based on recommendation from a neighbour and good reviews on Homestars. They were terrific. The guys who came to the house were professional, polite, clean and careful. They were absolutely lovely and did a great job. They told me ducts should be cleaned every 5-7 years, not annually like other companies have done. Honest, reliable.
Answer from pro:
Hi Ellen - Thanks for the positive feedback! Referrals and positive customer sentiment is a big reason why we exist. We're proud of what we do and glad that it shows. Per NADCA standards 5-7 years (under NORMAL living conditions - no renos, no pets and regular filter maintenance) are factors that will contribute to decreased cleaning frequency. If you have any additional questions, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)
Reply created 29 Nov 2013
Review from Felix
Rating: 5 out of 5
Review left on 26 Nov 2013
Duct Cleaning
Andrew and Shane came to our house to do a thorough cleaning following our 4-month home renovation. Both guys were very professional, respectful, and courteous. I particularly appreciated them taking their shoes off since we had just laid down new hardwood floors. They were proactive in explaining to my wife & me about their processes and equipment before they started their work. As they went about their business, we sometimes had questions. Both guys always made time to field our impromptu questions which was very good of them. Backtracking a bit, I must say I was very pleased with their fantastic communications when I went to book an appointment by phone and received a reminder phone call of their upcoming appointment. All in all, Dave's Duct Cleaning is a top-deck operation!
Answer from pro:
Hi Fiors - Thanks for the positive feedback! NICE PICTURES :) On average we take approx. 40-50 pics in most homes. And the ones that you posted are typically the dirtiest parts of the system; namely the returns. We take our work very seriously and are proud of what we do - I'm glad that it shows. Our goal has always been to educate consumers so that you are better equipped to maintain your system going forward. We're happy that you chose us to provide our service in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Nov 2013
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Nov 2013
Duct cleaning
Very professional and knowledegble team. The company called to confirm my appintment ,the technicians were on time ,they showed me before and after pictures .Service was explained to me . I have a high velocity system only few companies can do this . SEARS quoted me 600 for the same job. They are certified ans insured which is the main reason I decided to go with Daves duct cleaning . Will reccomend to others .
Answer from pro:
Hi Melissa - Thanks for the positive feedback! We clean many types of systems and glad we were able to perform our service at yours. I'm glad you found our prices to be fair and competitive. More importantly - we're happy that you chose us because of our ASCS certifications. It's important to us that we send ASCS cleaning technicians that actually hold the ASCS cleaning certification from NADCA - afterall, what good is the certification if the person doing the cleaning doesn't actually own it. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks! Dave's Duct Cleaning (www.davesducts.com)
Reply created 26 Nov 2013