Davesducts

Rating: 5 out of 5

Davesducts reviews (953)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2013

    Duct Cleaning

    Consummate professionals. Was referred to them by our insurance company after we had a flood in our bathroom. I've had duct cleaning performed before but not like this. They were very informative and explained exactly what they were doing; they showed before and after pictures and took particle readings and then sanitized our ductwork by fogging the system. Thoroughly impressed and relieved that the work was done by this company. And BONUS - noticeable difference with the dust! THANK YOU!!!

    Answer from pro:

    Hi May - Thanks for the positive feedback! It's customary for us to derive referrals for our service and happy ours was introduced to you. Sorry that you had a flood, but glad we were able to remedy it for you. Many that have tried our service have noted how differently our service is compared to others. We are constantly redefining the air duct cleaning process and will continue to invest in the latest technology and tools to ensure we're delivering the best service possible for our customers. All our technicians hold their own ASCS certifications from NADCA and we believe it's important for the work to be done by individuals that actually hold their own cleaning certifications. Glad you noticed the difference our service has made in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2013

    Duct Cleaning

    Hi Dave, Everything went very well. We are extremely satisfied with the service your team provided. The work was thorough, unhurried and your staff explained the procedure to us in detail. There was a noticeable difference in the before and after pictures of the ducts so thank you for providing the pictures. We will definitely be recommending your service to others.

    Answer from pro:

    Hi Tanzim - Thanks for the positive feedback! We take our work very seriously and glad that it shows. We value our work and our customers so we'll always deliver a proper and thorough service our customers have come to expect. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2013

    Duct Cleaning

    This company was fabulous to work with. The guys that came to do the job were very professional and hard working. They explained what they were doing and were very considerate of my home as well. They also showed me pictures before during and after the work was done! What a difference! This technology is not common for all duct companies - I saw dirt in there that was there from the last cleaning that was supposed to have cleaned out everything 6 years ago! they cleaned up after themselves, answered all of my questions and again, were very professional. HIGHLY recommend them not only because of the quality of people doing the job, but also because they way they do the work is not like all others. Thanks so much!

    Answer from pro:

    Hi Jennifer - Thanks for the positive feedback! It's not uncommon for us to find parts of an HVAC system that may have been missed - we pride ourselves in assessing, maintaining and restoring HVAC systems so that they operate at peak efficiency. Glad we had the opportunity to provide our service in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 24 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2013

    Duct Cleaning

    Everything went very well thank you. I thought service was friendly and efficient from my first contact onwards. The 2 men doing the work were polite, explained the process, and were very respectful of my nervousness about the safety of my cats. They tidied up as well as they could, let us know when they were running a little late. Everything was well done and I would not hesitate to recommend your company...and I think I am breathing better.

    Answer from pro:

    Hi Ruth - Thanks for the positive feedback! Communication and transparency is very important to us. Glad we were able to provide a thorough and proper air duct cleaning service in your home. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 24 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2013

    Duct Cleaning

    We had a fairly significant interior renovation done in our home and our ducts definitely needed attention - especially after the demolition phase of the project. We decided to book our duct cleaning service with Dave's after reading some positive reviews online as well as discussing the job with the representative who answered the phone. He was very professional and followed up with us immediately. Andrew and Shane arrived punctually on the scheduled date - actually even a few minutes early. They were both very courteous and respectful of our property. They worked quietly and efficiently and got the job done in about 3 hours. They were very receptive to our questions and took the time to explain the process to us. The before and after photos were very impressive. We definitely felt good about turning our furnace on for the first time this season after they were finished!

    Answer from pro:

    Hi Josephine - Thanks for the positive feedback! Renovations can be very difficult on your HVAC system - from construction debris to sawdust to drywall dust; many folks aren't aware but drywall dust is a very penetrating particulate size that can really irritate the respiratory system and I'm glad we were able to remove that for you. Happy we were able educate and provide you with a thorough and proper air duct cleaning service. We feel good that homeowners like you can rest comfortably knowing that the work was done at our high level of standards. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2013

    Duct Cleaning

    I previously had the ducts cleaned at my house by another company and was not impressed. We acquired an income property which had not been maintained and I'm not sure the ducts had ever been cleaned. Since I was looking for another duct cleaning company, I went to Home Stars. Dave's Duct Cleaning was highly rated so I chose them relying on the experience of others. Well, I was not disappointed! They we on time! They didn't say they would be there between 8 and 2, my appointment was for 8:30 and they were there at 8:30 - exactly. The gentlemen who attended, Mark and Brendan were VERY polite and professional, explaining everything along the way. They took pictures in the ducts before and after cleaning and were eager to show me the difference. When I previously had my ducts cleaned with Cassidy's Duct Cleaning, I think it was about an hour long process and included a sanitizer (they took a spray bottle and squirted a solution down the vents). Mark and Brendan were working on the cleaning of the ducts at the income property (which is a smaller home) for two hours and forty-five minutes - and the sanitizer was fogged through the system from the furnace. I would highly recommend Dave's Duct Cleaning! In fact, I have already recommended them to my parents and sister. Thank you Mark and Brendan for doing a fantastic job!

    Answer from pro:

    Hi Liza - Thanks for the positive feedback! You had our first appointment of the day and we do our best to be punctual. Depending on how complicated the system is we're only able to service no more than 3 homes per day per truck, simply because there aren't enough hours in a day and we are at the mercy of things beyond our control - ie. equipment failures, traffic, complexity of systems, ease of access etc. We take our work very seriously and glad you saw the difference between the level of service and experience that our team provided you with. Brendan and Mark both hold their own ASCS certifications from NADCA and we believe it's important that your home be cleaned by technicians that actually hold their own cleaning certifications. Assessing, restoring and maintaining an HVAC system requires the proper education and training - glad we were able to do it right for you the first time. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 17 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2013

    Duct cleaning

    Impressed.....they don't only vacuum but they 'scrub' with an agitation brush tool......results are excellent! Here's how I found them......I received many calls over the years soliciting duct cleaning but was unsure of credibility. I knew nothing about how to shop for this service. Soooo..I went to Google...and then to home Stars and found Dave's Duct Cleaning. Their website was very informative and so was Stan on the phone - their credentials sold me! On duct cleaning day....Andrew and Scott showed up ready to clean ducts! They were excellent, courteous, polite, professional, respectful if my home and explained everything and then showed me before and after pictures of the work. I highly recommend them! They worked quickly and thoroughly.....I even had them clean the furnace! I think the furnace works better now.....it's not struggling through dust to do its job! Thanks to all of the Dave's Duct Cleaning team and especially to Stan, Andrew and Scott! FIVE STAR ALL THE WAY!

    Answer from pro:

    Hi Denise - Thanks for the positive feedback! The difference that you experienced in our service and workmanship is what we strive for everyday. ALL our technicians that service your home hold their own ASCS certifications from NADCA - this is very important to us as we believe that the technicians that actually do the cleaning should be certified and qualified to do so. We take our work very seriously and glad that it shows. We warranty all our work for a period of 60 days but even after that time, we'll always be here for our customers to ensure they're serviced to the nth degree. We really value our customers and thank you for being one of ours. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 12 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Duct Cleaning

    From the time Andrew greeted me at my door, until he left the house, he was a perfect gentleman. Very knowledgeable, courteous and supportive of my questions and concerns. We had just completed a kitchen renovation with all new floors on the main level. They were very careful every step of the way. I highly recommend Dave's duct cleaning to any fussy home owner. Thanks guys ! Steve

    Answer from pro:

    Hi Steve - Thanks for the positive feedback! It's important to us that homeowners are aware of everything involved with the process of having your ducts cleaned. And we're extremely hyper-sensitive of our customer's homes that we will always do our best to ensure we aren't intrusive or disruptive to your day. Should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 11 Dec 2013
  • Review from J-J
    Rating: 5 out of 5
    Review left on 9 Dec 2013

    Duct Cleaning

    We could not be more pleased with the service we received. The before and after pictures clearly support the excellent service we received. We were very happy with the professional (yet friendly) manner of the two gentlemen who did the work and we were pleasantly surprised that the duct cleaning did not leave behind any mess (or dust). We are more than satisfied customers ... we'll probably be repeat customers in 5-7 years from now. Thank-You!

    Answer from pro:

    Hi JJ - Thanks for the positive feedback! We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We look forward to serving you and your home again when the time calls for it. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 10 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2013

    Air Duct Cleaning

    In summary, I will go with their services again and would recommend to family & friends. Andrew & Scott are professional and courteous, and did a great job in cleaning the air ducts. I really wish more companies are like Dave's Duct Cleaning. They remind you of the appointment, call you if they are coming early or late, inspect your furnace and vents beforehand and explain any problem areas, do their job thoroughly (and without making a mess), and show you the before and after pictures of the vent cleaning. Andrew is also approachable and will answer any questions that you have. If you don't know where to go for air duct cleaning, I strongly suggest you try this company.

    Answer from pro:

    Hi Arthur - Thanks for the positive feedback! And thank you for being our 200th Positive Review on HOMESTARS - we are a new company to homestars and in just 18 months many of our customers have been incredibly supportive of sharing their positive experiences with our service with others through this site. Everyday, we value the opportunity to provide a proper and thorough service in each of our customer's homes and we will always ensure our customers are 100% satisfied with the service received. We are glad that we had the opportunity to provide our service in your home and should you require any additional assistance, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks and Happy Holidays! Dave's Duct Cleaning (www.davesducts.com)

    Reply created 7 Dec 2013