New Look Windows & Doors reviews (706)

Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Oct 2017
New Front Doors
We came across New Look Door and Windows by searching on the internet for a reputable company that had great reviews and was reasonable in cost. My husband and I inquired with different vendors and New Look Doors and Windows was the most reasonable in price. Alex came to our house and showed us examples of his work. We thoroughly impressed that we signed up with his company that same day. The turnaround time for the doors to be installed was quick. The installers were professional and efficient during the installation process. However, we had encountered a problem with our locks as we had purchased them on our account. Nevertheless, a solution was found and the problem was resolved. Alex kept true to his word that he would take care of the situation because he wants his customers to be happy with his service. I am very confident that Alex and his company will provide 1. a great price and 2. professional customer service. Thank you Alex for caring for your customers. We are extremely happy with our new front doors! We will be referring your services to our family and friends.
Answer from pro:
Hi Frances and Dino, We appreciate the fact that you've taken the time to write a beautiful review for us.When we read reviews like yours, It inspires us to continue to do our very best to overachieve, every single time. Thank you for choosing New Look Windows and Doors!
Reply created 12 Oct 2017
Review from Customer of New Look Windows & Doors
Rating: 5 out of 5
Review left on 21 Sep 2017
Changed all the windows for my units, totally 9 pcs
Thank you very much for installing the windows for us yesterday. They are very professional on everything. First of all I want to say thank you to Alex Strimling who always responses my concerns as earlier as he can. Alex also helped me figure out all the questions from our management. Secondly, I want to thank to your workers. They worked so hard for us, they even didn't stop to have lunch, but I hope they stop doing that in future. Health is more important. I really appreciate on everything you did for us. It's perfect!
Answer from pro:
Thank you for choosing New Look Windows and Doors! We're very pleased to hear of your satisfaction with your installation and everything else in between. Alex and Roman have already been forwarded your feedback, they will be so pleased. We hope to have the opportunity to work alongside you again into the future.
Reply created 21 Sep 2017
Review from CCL --
Rating: 5 out of 5
Review left on 17 Sep 2017
New Front Door
Found this company off of Homestars, met with Alex, gave me a great price, his team came in yesterday and installed my new door. Very happy with th service and of course the door. Thanks guys
Answer from pro:
Thank you for the great review! We are so glad to hear your experience with us was positive. Enjoy your new door!
Reply created 17 Sep 2017
Review from Colin
Rating: 5 out of 5
Review left on 7 Sep 2017
Window installation
Small job ... a few windows ... all started with an excellent consultation with Alex and culminated with a fast efficient job. The guys came on time, worked quickly and thoroughly cleaned up after themselves. Highly recommended!
Answer from pro:
Hi Colin, Thanks for the great review! We do our best to make sure our customers are comfortable with their decision before we go ahead with anything. Good to hear our installers and sales team did such a good job. Enjoy your new windows and thank you for choosing New Look Windows and Doors.
Reply created 8 Sep 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Aug 2017
Windows instalation
Excellent service and flawless installation. Came on time and did an excellent work. Windows are of a high quality. Very satisfied with the service. Will be recomending others
Answer from pro:
Hi Alex, Thank you for taking the time to share your windows replacement experience with our company! We are grateful to have you as a customer. It is very pleasant you mentioned our installation team. And we are happy that you are satisfied with the job has been done. Thank you for choosing New Look Windows and Doors.
Reply created 28 Aug 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Aug 2017
5 new basement windows
I emailed Alex who answered me promptly and his prices beat four other high rated homestars companies. He came to the house , inspected my needs and set up the install date. The men installed the windows in 4 hours and did a great job. I would for sure reccomend this company.
Answer from pro:
Thank you for the kind words and we look forward to working for you or one of your friends in the future.
Reply created 18 Aug 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Aug 2017
New sliding doors
We were shopping around for new sliding doors, and came across New Look Windows and Doors. An appointment was made and Alex arrived on time. The price was absolutely the best and he was able to schedule an installation time according to our schedule. The workers did a great job, respected our home and cleaned up after it was done. I would recommend this company.
Answer from pro:
Thank you for choosing New Look Windows and Doors. We are so happy to hear that Alex's consultation made a great difference in your choice. We will make sure to let installation crew know what an outstanding job they did for you.
Reply created 8 Aug 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jul 2017
All windows
Crews are professional. Good job. Thank you Prior to change the windows our power consumption was higher than our neighbors but we hope this problem is over after this renewal.
Answer from pro:
Thank you Jilla for reaching out to us. We're so grateful to be your supplier of choice! We hope to have the pleasure of working with you again, your loyalty to our company means the absolute most. Thank you again for choosing New Look Windows and Doors!
Reply created 31 Jul 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jul 2017
Front door
Superb installation job , very clean and professional will and am recommending NU Doors and Windows to my neighbors that are looking to upgrade doors and windows. Mariusz from Etobicoke,Ont
Answer from pro:
Thank you Mariusz for letting your positive experience be known to not only us, but everyone who may visit our HomeStars page! We're very glad to hear of your exceptional encounters with our company. Your satisfaction is always our satisfaction! Thank you so much for choosing New Look Windows and Doors. .
Reply created 31 Jul 2017
Review from HomeOwner
Rating: 4 out of 5
Review left on 23 Jul 2017
Great service and beautiful doors
Alex was amazing. Very knowledgeable and gave us great advice on doors. We changed our main entrance and side entrance and they are both beautiful and just as we expected. He even gave us a quick quote on windows for future work. Highly recommend.
Answer from pro:
Thank you for the review.We are happy that you are satisfied with the job has been done. We appreciate the business of great clients like you and thank you for choosing New Look Windows and Doors.
Reply created 24 Jul 2017