Fieldmasters Synthetic Grass & Landscape Design

Rating: 4.4 out of 5

Fieldmasters Synthetic Grass & Landscape Design reviews (91)

  • Review from Nikki Habert
    Rating: 5 out of 5
    Review left on 25 Jul 2023

    Backyard refresh!

    The team did such an amazing job turning our literal JUNGLE of weeds (see before and after pic) into a beautifully manicured backyard! Josh provided lots of great information for us to confidently make our decision, and Uri was super helpful with coordinating on installation day. The installers were respectful and very kind, and we the work was done beautifully. We couldnt be happier! Thanks for taking such good care of us!

    Answer from pro:

    Nikki, those are very nice things you said, so thank you. You were equally helpful and easy to work with, and it was our pleasure transforming your outdoor space. Wishing you many years of enjoyment.

    Reply created 26 Jul 2023
  • Review from Sara Shay
    Rating: 5 out of 5
    Review left on 24 Jun 2023

    Synthetic grass

    Josh at Fieldmasters came over to give us an estimate and show us his product. The team of installers (4 of them) came over as scheduled. They installed the synthetic grass with great care and knowledge on our terrace. They cleaned up after and gave us instructions on how to look after the grass. We love the grass it is even better than the sample we were shown. I would recommend Fieldmasters to anyone who is looking for a professional company who installs a quality product.

    Answer from pro:

    Sara, that is very kind. Thank you for the great feedback and we very much appreciated working with you on this project. You did pick a great turf, and we're happy that you're happy with it. Wishing you many years of enjoyment ahead.

    Reply created 26 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2023

    Great Team = Great Project

    From the design and estimate process, through installation, and follow up, the team was on top of everything and worked hard to ensure that we were happy. Highly recommend this team for your turf poject.

    Answer from pro:

    Hutch, we just realized we had not responded to this one yet. It was great working with you as well and we wish you many years of enjoyment with your new lawn.

    Reply created 26 Jan 2024
  • Review from Customer of Fieldmasters Synthetic Grass & Landscape Design
    Rating: 5 out of 5
    Review left on 24 May 2023

    Synthetic Grass Installation

    Working with Josh & Uris team was a pleasure. Great selection of product and superb professional service from start to finish
  • Review from Customer of Fieldmasters Synthetic Grass & Landscape Design
    Rating: 5 out of 5
    Review left on 23 Apr 2023

    Backyard with new puppy

    With a new puppy and pine needles that kill regular grass we opted to go with synthetic. From inquiry to acceptance of job to delivery and workmanship it was a speedy and seamless process. Quality of grass is great and it could fool anyone. Josh and Uri were great to deal with, and the work crew were very knowledgeable and friendly. Great experience. Love our new lawn and our puppy does too!

    Answer from pro:

    C+B, what a nice words and a very kind review. Thank you. It was great working with you, too. You guys knew what you wanted and helped us deliver it, and we're so pleased that you're happy with the work. Wishing you many years of enjoyment ahead, both with the puppy and with the lawn.

    Reply created 25 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2023

    Backyard Renovation (Turf, interlock and fence)

    First off, I wanted to start this review by stating that Josh at Fieldmasters is a quality human being who genuinely cares about customer satisfaction. The reason I mention this is because I personally feel that excellent customer service is a dying breed across most industries. When you are excited and spending money on completing a project that will upgrade your living space, you want it completed with exceptional quality, in a timely fashion and in a professional way. This is exactly what you will get with Fieldmasters. Originally, Josh came to my house to discuss what I had in mind for my backyard and he was able to help not only with the turf expertise, but he was also able to facilitate a fantastic crew to come out and complete fence and interlock work. I am someone who appreciates people/companies staying true to their word and delivering a satisfying experience from start to finish. Our backyard renovation turned out exactly as we discussed in our initial site visit and ongoing conversations. My family is beyond happy with our backyard renovation and appreciate Josh and the Fieldmasters team. Thank you for making our dream oasis a reality.

    Answer from pro:

    Tyler, Once again, super-nice, thank you, and it was a pleasure working with you as well. You helped us get it right and we wish you many years of happiness with your new backyard and putting complex.

    Reply created 24 Apr 2023
  • Review from Tom George
    Rating: 5 out of 5
    Review left on 7 Apr 2023

    Two small lawns, from mud to beautiful green

    I had two small lawns that were mostly mud with poor drainage. I knew I didn't want more stone and a friend of mine was really happy with her artificial turf so ... found Fieldmasters online and talked with Uri and got the info and a quote fast. Josh came out soon after and we finalized the choice of turf and the measurements. The work started about a week later and was all done in one day. I think there were 5 or 6 guys on the crew for my small job. Fast and meticulous. All in all, it was less costly than I thought and the result is great.

    Answer from pro:

    Tom, that's a very kind review. Thank you. We very much enjoyed working with you as well. Thanks for the accommodating schedule and the parking assistance. It was our first job of the season, and wishing you many years of enjoyment ahead. - The Fieldmasters team

    Reply created 10 Apr 2023
  • Review from Customer of Fieldmasters Synthetic Grass & Landscape Design
    Rating: 5 out of 5
    Review left on 17 Oct 2022

    Backyard transformation

    After having a less than satisfactory experience with an alternate company I had just about given up on having turf installed in my backyard. Then I found Josh and Fieldmasters. He promised the job would be done within a certain time frame and he absolutely delivered on it. The crew was very efficient and I had my new backyard within 2 days of starting the job. Shout out to Chub for keeping everything on track. I would recommend Fieldmasters without hesitation.

    Answer from pro:

    Great review and kind words. Just what we want to hear and try our best to deliver. Setting fair expectations and delivering, with great customer service along the way. As this one came in as 'private user', I can't thank you specifically, or mention how you probably added to the happy outcome, but wishing you many years of enjoyment ahead.

    Reply created 19 Oct 2022
  • Review from Karri McDonald
    Rating: 5 out of 5
    Review left on 15 Oct 2022

    It feels like pressing the easy button when you hire Fieldmasters

    You have found the easy button when you work with Field Masters--Great product, quick professional installation and every detail coordinated and looked after for you. The only negative? Youll want them to coordinate all of your home, work and personal projects after this! If only they actually could. Transferred, moved cross-country and into a historic home and suddenly dealing with supply chain issues, contractors not returning my calls or emails, projects and renovations taking too long or being given a start date of 2023. I was familiar with artificial/synthetic turf, specifically for large dogs, having had it installed in the Lower Mainland by the company responsible for BC Place where the BC Lions and Vancouver Whitecaps play. Having contacted several companies near my new home and receiving disappointing quotes, inferior product or installation standards or no-shows for quotes, I was shocked to receive a call from not only the owner of Field Masters but also someone willing to bring his team from 4 hours away to complete this project. Yes, I was very skeptical at first. I read the reviews (stellar, impressive), read the businesses they have worked with (equally stellar and impressive) and still tried to figure it out. Our deal was essentially old-school a virtual hand-shake and Josh looked after every single detail after that--He even ordered extra grass, which came in handy when I opted to do the small piece of front yard as well. Josh was in constant contact whenever I had any questions, their web-site provides all the details you could want, especially if you are not familiar with artificial turf (I wanted it for the German Shepherd I have and to detract bugs from the backyard). The quote was based on the photos I sent and the rough estimates of dimensions I provided. The final quote never changed except for the front portion which was added. The team showed up on time and were a DREAM to have around. They worked really hard, were perfectionists, incredibly fun and even complimented this old lady when she dressed up to go meet a friend for dinner. This service is not cheap nor is the product or service you receive but you are receiving quality for what you pay for and will not be disappointed. You are receiving the equivalent of Waygu beef not a Big Mac combo. It is worth it. You are also not paying the annual costs of time, energy or purchasing anything involved with watering, maintenance, fertilizing as this lawn does not require it like a hard-to-maintain natural lawn does. In addition to quickly responding to my needs for having artificial turf installed before my shepherd arrived from out west, Josh had heard of my difficulties finding someone (anyone) to pave my drive-way before the snow falls so I could hire someone to do snow removal. For the local companies I could actually reach or who would return my calls, they could put me on the books for 2023. Josh? My drive-way will be done with inter-loc before Halloween. This company not only has the contacts but also are so well-organized they are able to provide you with an accurate quote within 24 hours and a time frame. This is not because they arent busy or in demand, but because they are willing to willing to go that extra mile to assist their clients, achieve the ultimate in client satisfaction by helping you achieve your dreams at your home, as much as they can. As I said, the only negative is youll want them to organize and take care of each area of your life and not even Amazon can do that. They are that good!

    Answer from pro:

    Karri, again - super nice to have worked with you as well, and thank you for the effusive and glowing recommendation. We completely appreciate your own attention to details, and it was great getting out of the city for a couple of days of work. Wishing you only easy and equally successful projects moving forward. - Josh and the Fieldmasters Team

    Reply created 18 Oct 2022
  • Review from Customer of Fieldmasters Synthetic Grass & Landscape Design
    Rating: 5 out of 5
    Review left on 9 Aug 2022

    Backyard Makeover

    From concept to completion, it was a pleasure to work with Fieldmasters. They were given a design and not only did they make it happen but they were very accommodating with other requests along the way. It's an investment I don't regret one bit. I love my new backyard!!! Thank you to the team for delivering quality product and service. I would recommend Fieldmasters to anyone.

    Answer from pro:

    What a nice review. Thank you. You've stayed anonymous so we can't thank you by name, but I'm sure that your happiness in the project is a reflection of you amenability, flexibility, and overall nice-ness as well. It's always a team effort. Thank you for your trust and your business and we wish you many years of enjoyment ahead.

    Reply created 11 Aug 2022