I just had our washing machine repaired by ARS and I highly recommend them! After calling to book an appointment, I received an email to confirm the appointment and then was also given a link to be able to track the arrival of the technician assigned to our repair - perks I hadn’t anticipated, but very much appreciated! Our washing machine required two visits because it needed a new part that was not in stock at the time of the first visit. We had the same technician for both visits, which I appreciated. Our technician Rahul was punctual, professional, pleasant, knowledgeable, and fixed our machine! I had previously used a different company for appliance repair, but our LG machine could only be repaired by an LG-authorized repair company, which is why I used ARS. Having been so impressed by ARS’s service, I will be using them now for all our appliance repairs going forward.