I've never had duct cleaning before so I wasn't sure what I was getting myself into or what I should expect from it. My first interaction with this company was with Philip who patiently answered all my questions and helped me understand the process, charges, and what to expect. Never felt he was overselling or pressuring me to go with their service. He's quite efficient with his booking and was spot-on! He said the team will be here at 11am, and on the day of service, they rang the bell at 11am!
In comes Jacob and Rowan. Very friendly, neat, and courteous. I asked them to walk me through the job and Jacob willingly explained everything to me. I love it because I'm always curious but also don't like surprises. They neatly laid out their large vacuum and hose, putting proper protective barriers on the doors and corners so they don't scratch anything. They carefully sealed the vents and intakes to get better suction.
I was watching them do their work and they were very meticulous. They sucked every spec of dust and dirt away. They returned everything as if nothing happened. They cleaned up well and made sure everything was tidied up.
They charge fairly and will not nickle-and-dime.
This is a local, family-owned company. I highly recommend them and I encourage you to support their business. You will not be disappointed.
Thank you Philip, Angela, Jacob and Rowan for a great experience!
