My water shut-off valve broken and water started dripping, called Mr. rooter, they response my called immediately, their services was excellent, technician showed up my door on time as promised, the technician explained to me the problem he found and showed me the price system and all discounts promotion i am entitled, works was done in a timely manner, and Mr. Todd white also explained to me the detail of his work, his profession and services had demonstrated that this company is one of the top in the community, and I strongly recommend any one who has plumbing problem go with Mr. Rooter.