Mr Rooter Plumbing Of Mississauga On

Rating: 4.8 out of 5

Mr Rooter Plumbing Of Mississauga On reviews (916)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 25 Mar 2020

    Plumber Turned Broadcaster turned into a Nightmare

    Don't go call this company. I am so disappointed with them. After the plumber completed the work, there is water all the floor. The plumbing issue has worsened. I had to repeatedly call him too because he had left the site despite me giving him my credit card and authorizing the work. I am a landlord and called the plumber for my tenants. My tenants told me the evening about the plumbing issue and I called the plumber the same evening. The plumber was so chummy with the tenants telling them everything about the issue. I om a licensed technician. He told me that he fixed the plumbing issue but it is worse!!! I am so distressed!!!!

    Answer from pro:

    Hello Palma, Thank you for your honest review. We strive to make a positive impact on our customers. At Mr Rooter we are always communicating honestly and with purpose. We do apologize for your bad experience and we want to make it better. Please contact Mr. Rooter Plumbing of Etobicoke or Mississauga if this is the area you are located in. Thank you .

    Reply created 1 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2020

    Repair/replacement of Shut off value from the City and other repairs

    Great service, solid knowledge of the plumbing code, very friendly, very clean, explained everything, offered options. Amazing work....and now I am a member of their program. Extremely satisfied! I will recommend them to others.

    Answer from pro:

    Hello Ron, thank you for taking the time to share your positive experience with Mr. Rooter. Our plumbers draw from years of training and experience to produce an accurate estimate before they start on the job. They explain exactly what steps are required for the repair or replacement and how much it will cost so you can decide if you want to go through with it. You'll always get the price up front! Thank you for your detailed review and recommendation! Please give us a call when you have any future plumbing needs!

    Reply created 25 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2020

    Quick and quality install of a replacement kitchen faucet

    Neil arrived at the scheduled time and spent a little over an hour replacing my existing faucet. He had to do a little ad hoc wood removal to attach the new one and replaced the initially installed cold water supply hose as it was leaking. The work was done professionally and quickly!

    Answer from pro:

    Hello Kiron, Thank you for your positive review on Mr. Rooter Plumbing. We go to pain staking lengths to make sure we resolve your issues. You’ve never seen a more professional group of servicemen than Mr. Rooter plumbers. Thank you Kiron for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

    Reply created 25 Mar 2020
  • Review from Marija Mandic
    Rating: 5 out of 5
    Review left on 18 Mar 2020

    Leaky faucet

    I had to have a bathroom faucet changed because it was leaking. All in all, a pretty simple job. While I do find Mr. Rooter a little pricey, they always offer great service, are reliable and come with a guarantee. Jonathan did a fantastic job today and provided great service with a smile.

    Answer from pro:

    Good afternoon Marija, We are thrilled you loved Jonathan. He is a great plumber and he makes sure he provides nothing but the best services. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. We offer options for the job, warranty and exceptional service. We ,are sure we are adding value to your visit and cost. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

    Reply created 25 Mar 2020
  • Review from Tashi Topgyal
    Rating: 5 out of 5
    Review left on 12 Mar 2020

    Sump pump installation

    Anthony was very punctual and professional. He knew exactly what was wrong and replaced our old pump with a new and better one. I really recommend him as he knows what has to done and does it efficiently.

    Answer from pro:

    Hello Tashi, Thank you for leaving a review for Mr. Rooter Plumbing and our technician Anthony.Our plumbers arrive promptly and get right to work. They complete the job with the perfect combination of speed and accuracy so the work is completed efficiently.Please give us a call when you have any future plumbing needs.

    Reply created 25 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2020

    Install new toilet in master bedroom

    Neil did another job, he has been my plumber for several years. as he provided clear communication, options, cost estimates along with performing his work in a professional, thorough and clean manner. He treated my home as if it was his own. I will continue to request Neil for all my future plumbing needs. THANKS NEIL !!!! Tom O'Dowd

    Answer from pro:

    Hello Susan, Thank you for taking the time to leave a review for our technician Neil and Mr. Rooter Plumbing. We are so glad that you choose us as your preferred plumbing company. Our focus of providing quality plumbing service and products combined with honesty has made our plumbers the first choice. They explain exactly what steps are required for the repair or replacement and how much it will cost so you can decide if you want to go through with it. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

    Reply created 25 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2020

    Excellent service!

    Great to have a reputable, polite and conscientious plumber In who sticks to his quote!!! The team is most concerned about customer service from ore to post repair. I have and do recommend!

    Answer from pro:

    Good Afternoon M Wheeler, thank you for taking the time to share your positive experience Mr.Rooter Plumbing. At Mr Rooter we respond in a timely fashion and we complete the work right away for our customers. We are always operating in an "above the line" responsible, professional manner. Thank you, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

    Reply created 25 Mar 2020
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 5 out of 5
    Review left on 4 Mar 2020

    Toilet blockage

    I had a Toilet blockage due to pieces of lego thrown by my little son. Neil from Mr. Rooter Plumbing did an excellent job to push the clogs down and let the water flow normally in the toilet when flushing it. He was efficient and fast.

    Answer from pro:

    Hello, thank you for sharing your positive experience with Mr Rooter and our technician Neil . At Mr Rooter we are always communicating honestly and with purpose. We always want to make sure you are satisfied with our work before we leave the premises. Thank you for choosing Mr Rooter and have a great day!

    Reply created 25 Mar 2020
  • Review from Debra Gold
    Rating: 5 out of 5
    Review left on 1 Mar 2020

    Plugged toilet

    Marco cleared our plugged toilet, very efficiently and very neat when completed. You couldn't tell anyone had done anything in the room. It was left very clean and neat. He was very polite and very professional.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2020

    Excellent service - would recommend again - Peter was fantastic

    My toilet was leaking water into the bowl. I sent a request for service. I was called very promptly and had a plumber in within the hour. I got a lovely fellow named Peter who did a fantastic job. He was meticulous, pleasant and professional. He explained everything to me. Great service.

    Answer from pro:

    Hello Ngterr, thank you for taking the time to share your positive experience with Mr Rooter Plumbing. At Mr. Rooter we respond in a timely fashion even completing the work for our customer's on Sundays without charging extra for being a weekend! We are always here to help you. Thank you for choosing Mr Rooter and have a fantastic day!

    Reply created 4 Mar 2020