I was extremly please with the service we receive from Mr. Rooter. A broken water pipe under your house is always something unexpected especially on a new home. They were helpful in explaining all that was involved in replacing a new water line and breaking down all the costs for insurance purposes. Unfortunatley, for all parties, a 1 day job ended up taking 3 days because of all the problems they encountered. My heart went out to the crew working on our house as it rained for 3 straight days, they were hard working and dedicated to getting the job done(right) so we could return to our home. The end result was great, we are happy to say that we now have more water pressure then we had before the pipe broke. A job done well by Mr. Rooter! Thanks for all you hard work!