Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 28 Jul 2024

    Great price and service

    Great experience from the quoting process to the install. Price was very competitive and the product looks great.

    Answer from pro:

    Thank you! We're glad you had a great experience!

    Reply created 29 Jul 2024
  • Review from Joel Silverstein
    Rating: 2 out of 5
    Review left on 26 Jul 2024

    New Windows (11 in total)

    Nordik did a fine job throughout the process (in the beginning). They came and gave me a quote, which was not the cheapest nor was it the most expensive. The followed up on it, and everything went fine ... until it didn't. They installed the windows but did not give me the trim that was in the contract (We ordered colonial trim and they put up flat trim in one room). When I questioned the installers, I was pretty much told "Take it or leave it". When I complained to Nordik, they asked for pictures and promised to make it right. That was 2 weeks ago, and I have not heard from them. However, they did cash my cheque within 1 day, so they ensured they got paid. The windows themselves look great, but customer service is absolutely awful.

    Answer from pro:

    Thank you for sharing your feedback. We sincerely apologize for the oversight and the delay in addressing your concerns. We understand how frustrating it is to have the trim not match what was agreed upon, and we regret that our response has not been more urgent. We are committed to making this right and will follow up immediately to resolve the issue with your trim. Your satisfaction is important to us, and we appreciate your patience as we work to rectify this situation. Thank you for bringing this to our attention, and we look forward to restoring your confidence in us.

    Reply created 29 Jul 2024
  • Review from Jennifer Puncher
    Rating: 5 out of 5
    Review left on 26 Jul 2024

    Thank you Natasha

    Natasha worked hard & was patient with me, I was fearful of spending so much money at my age, she was kind & I felt confident that she was in charge of this order. Now I'm sure with Natasha & Nordic I've made the right decisions.

    Answer from pro:

    Thank you for sharing your experience! We’re delighted to hear that Natasha provided you with such excellent service and helped you feel confident in your decision. We understand the significance of this investment, and it’s wonderful to know that Natasha’s patience and kindness made a positive impact. We cannot wait to install your new doors and ensure you’re completely satisfied with your choice. If you have any further needs or questions, please feel free to reach out. Thanks again for trusting Nordik!

    Reply created 26 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 25 Jul 2024

    VERY GOOD EXPERIENCE

    WE WERE PLEASED WITH THE QUICK RESPONSE WE RECEIVED, FROM THE ESTIMATE, RIGHT THROUGH TO INSTALLATION. THE NEW WINDOWS LOOK GREAT.

    Answer from pro:

    Thank you for your review! We're thrilled to hear that you were pleased with the quick response for an estimate right through to your installation. It's wonderful to know that your new windows are looking great. If you need anything else, please don't hesitate to reach out. Thank you for choosing Nordik Windows and Doors!

    Reply created 25 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2024

    4 rooms windows replaced

    Very happy with Nordik, the sales folks and the installers, Nordik have been the company that I've used for all my window replacements.

    Answer from pro:

    Thank you for the great review! We're delighted to hear that you're happy with the windows, our sales team, and the installers. It's wonderful to know that you've chosen Nordik for all your window replacements. We look forward to continuing to serve you!

    Reply created 31 Jul 2024
  • Review from Phil Viana
    Rating: 5 out of 5
    Review left on 24 Jul 2024

    Front Door Replacement

    Did a full replacement on our front door and frame. The door was resized to our desire. The process from start to finish was fantastic. There was constant communication between their team and us. Quality of the product is fantastic and well worth the price. A lot more sturdy than the door it replaced. We had a small issue with the finish, but we were able to communicate with their customer service team in a timely fashion and they were quick to respond. Well worth the extra money for a good quality product and installation.

    Answer from pro:

    Thank you for your wonderful review! We're delighted to hear that you had a fantastic experience with your door replacement. We strive to provide effective communication and high-quality products, and we're glad you found the process smooth and the door sturdy. We're also pleased our customer service team could quickly resolve the finish issue. Thank you for choosing Nordik!

    Reply created 25 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 20 Jul 2024

    Window replacement

    Excellent, professional service. Our whole house was done in a day. And they cleaned up everything!

    Answer from pro:

    Thank you for your excellent feedback! We're delighted to hear that our team provided professional service and completed the entire house in just one day. It's great to know that everything was cleaned up thoroughly. We appreciate your recognition of our team's efficiency and commitment to quality. Thank you for choosing Nordik Windows and Doors!

    Reply created 22 Jul 2024
  • Review from Mary Crowe
    Rating: 5 out of 5
    Review left on 18 Jul 2024

    Kitchen window

    Excellent work, very realistic price, quality and the people we dealt with were very professional and knowledgeable.

    Answer from pro:

    Thank you for your positive feedback! We’re thrilled you’re satisfied with your new window. If you need anything else, just let us know. Enjoy the view!

    Reply created 19 Jul 2024
  • Review from Samia Ashraf
    Rating: 5 out of 5
    Review left on 18 Jul 2024

    Patio door

    We love our new patio door! The room looks brighter and modern and we are so happy with the result. Good job by Damir and his crew! They cleaned up thoroughly after the install and were courteous and professional.

    Answer from pro:

    Thank you for your wonderful review! We’re thrilled to hear that you love your new patio door and that it has brightened and modernized your room. Damir and his crew will be pleased to know that you appreciated their thorough cleanup and professional, courteous service. If you need anything else, please feel free to reach out. Enjoy your new patio door!

    Reply created 19 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2024

    Replace Patio Door

    From Sales to Scheduling Production to Installation, everything was communicated properly. My Installation was difficult but the installer did a tremendous job and cleaned up afterwards.

    Answer from pro:

    Thank you for your feedback! We're delighted to hear that your entire experience, from sales through installation, met your expectations. If you need any further assistance, please feel free to reach out. We appreciate your trust in Nordik Windows and Doors and look forward to serving you again.

    Reply created 23 Jul 2024