Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2024

    Beautiful Windows

    I had some windows replaced by Nordik and from the start with the sales associate (Barry) to the customer service at the store level, to the install and then after install follow up, the experience was fantastic.

    Answer from pro:

    Thank you for your wonderful feedback! We're thrilled to hear that your experience with Nordik was fantastic from start to finish. Barry and the entire team strive to provide exceptional service, and we're delighted to know that you were pleased with every step of the process. Thank you for choosing Nordik for your window replacements!

    Reply created 18 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 12 Jul 2024

    Fixing a window

    We had all our windows replaced by Nordik. One of the cranks was broken on one window. They offer a 25 year warranty and fixed it wothout question.

    Answer from pro:

    Thank you for your feedback! We're pleased to hear that you had all your windows replaced by Nordik and that our 25-year warranty lived up to your expectations. We're glad we could quickly fix the broken crank for you. Your satisfaction is our top priority, and we appreciate your trust in Nordik Windows!

    Reply created 16 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 2 out of 5
    Review left on 9 Jul 2024

    Door Replacement

    In general our experience replacing all of our windows and front doors with Nordik has not been pleasant. Today was different. Luc and Burkay arrived on time to replace our front door that had become discoloured. They were efficient, tidy and respectful of our home. If this review was based on today alone, I would happily give 5 stars because of our experience working with Luc and Burkay. We were more than satisfied with their work and professionalism.

    Answer from pro:

    Hi KB, thank you for sharing your feedback and for highlighting the excellent work done by Luc and Berkay. They are valued members of our team, and we are pleased to hear that their efficiency, tidiness, and respect for your home made a positive impact. We acknowledge your past experiences with us were not satisfactory, and we sincerely apologize for that. Since the time you first ordered from us, we have made significant improvements as a company. We strongly believe that your previous experience does not reflect who we are today. Newer team members like Luc, Berkay, and many others have played a big part in this positive change. While we hope you won't need it, please know that we are here to help with any future warranty needs you may have. We are committed to ensuring that any issues are handled to your complete satisfaction. Thank you for giving us the opportunity to serve you again and for your patience and understanding.

    Reply created 10 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2024

    replacecd window

    Removed old window with a great deal of care, not to damage existing structure and installed new window. The installation by Larry was in my estimation the best of the best, he was very professional and a credit to his trade. The product and installation could not have been any better. Good job by all, the sales rep Susan, the manufacture and the installer. I highly recommend Nordik Windows and Doors.

    Answer from pro:

    Thank you so much for your glowing review! We're thrilled to hear that your experience with Nordik Windows and Doors was so positive. Larry and Sarah will be delighted to hear your praise. Our team takes great pride in delivering top-notch service and craftsmanship, and it's wonderful to see their hard work recognized. We are also glad that you are pleased with both our product and the installation process. Your recommendation means a lot to us. If you have any future needs or questions, please don't hesitate to reach out. Thank you for choosing Nordik Windows and Doors!

    Reply created 10 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2024

    window install

    i am very satisfied with all the help and information that was given to me for wind instalation

    Answer from pro:

    Thank you for your kind words and for choosing Nordik! We are delighted to hear that you were satisfied with the help and information provided during your consultation. We're proud to offer award-winning windows and are excited to improve the energy efficiency of your home. We look forward to delivering an exceptional experience and contributing to your home's comfort and sustainability.

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Window replacement

    Nordic installed three windows. One was a bit more complicated as we converted an old door on the side of the house into a window. There is now a lot more light. Since this is an old house the installers had to do adjustments and did a very nice job. Looking forward to feeling less draft in the winter.

    Answer from pro:

    Thank you for sharing your experience with us! We're thrilled to hear that our team did a great job installing your windows, especially with the conversion of the old door into a new window. With decades of experience, we specialize in installations for homes of all shapes and sizes, and we're pleased to know you're already noticing the benefits. If you have any further questions or need assistance, feel free to reach out. Enjoy the improved comfort in your home!

    Reply created 8 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Windows

    Had 3 upper windows replaced and a bay window. Men who did the installation were excellent, did the job safely and cleanly.

    Answer from pro:

    Thank you for sharing your experience! We're delighted to hear that our installation team provided excellent service while replacing your windows. If you have any further feedback or questions, please don't hesitate to reach out. Enjoy your new windows!

    Reply created 8 Jul 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Great Company

    Had a patio door installed and a few weeks later the glass door would not lock. Called the company and they sent a tech person the next day. He was in and out within 5 mins. Door locks perfectly now

    Answer from pro:

    Thank you for your review! We're glad to hear that our team was able to quickly resolve the issue with your patio door lock. With our 25-year warranty, we're here to help whether you need us next week or in 20 years. Thank you for choosing Nordik Windows & Doors!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Jul 2024

    Nordik Windows Review July 3, 2024

    Thank you Nordik Team for making this an affordable and smooth experience. The sales representative, Andrew was very knowledgeable about the products and service. He also gave us a great deal on the windows. The two gentlemen, Obrud and Gorau did an amazing job on the installation of the windows. They were very efficient and installed the windows and patio door flawlessly. We were very pleased with the job they did. What a big difference these windows make to our home. We were very appreciative when Gorau was able to reinstall our blinds for the front window. Thank you all for your great work!!! Andrew and Pauline Rosin

    Answer from pro:

    Thank you, Andrew and Pauline, for your kind words and positive feedback! We're thrilled to hear that you had an affordable and smooth experience with us. Andrew, Obrad, and Goran are valuable members of our team, and we're delighted that their knowledge, service, and installation skills met your expectations. We appreciate your feedback and would love to know how we can ensure a 10-star experience for you in the future. Please feel free to reach out to us with any suggestions or concerns. Thank you once again for choosing Nordik Windows & Doors!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Nordik Windows And Doors service follow-up

    I had 7 Nordik windows put in in 2023. Very well done by Nordik -- responsive and thorough. At the time, their rep joked, "This is the start of a 25-year relationship", referring to their warranty and service. I didn't think I would need them anytime soon, given how good the windows were the first winter. But in the summer of 2024, I accidentally broke one of the arms connecting the crank to the outside window, so I had to contact Nordik about getting it fixed. They were very responsive in getting an appointment set up that worked for me. Cody came out and indicated a part now needed replacing. Wilzon followed up on July 2nd to install the part. He was very quick and not only described what he was doing, he also gave me tips on how to handle the window and the screen. I am very impressed with Nordik and their technicians, and I highly recommend them. Thanks, Nordik !

    Answer from pro:

    Thank you so much for your amazing review! We're thrilled to hear that you're impressed with our service and the quality of your Nordik windows. It's great to know that even though you didn't expect to need us so soon, our team was responsive and thorough in addressing your needs. Cody and Wilzon are dedicated to providing top-notch service, and we're glad they were able to assist you promptly and effectively. We're delighted that you're happy with your experience and appreciate your high recommendation. Remember, we're here for you for the long haul with our 25-year warranty. Thanks again for choosing Nordik Windows & Doors!

    Reply created 4 Jul 2024