Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Warranty Replacement

    Very happy with the service I received from Daniel. He was very professional and knowledgeable with all aspects of the service. He did a amazing job. He was fast and efficient, and cleaned up everything when he was done. Thanks!!

    Answer from pro:

    Hello! Thank you so much for the awesome review! We will pass the message on to Daniel! Thank you for allowing us to earn your business!

    Reply created 13 Aug 2019
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    Kitchen, bedroom and bathroom windows.

    Nordik makes a nice window with a good warranty. They stand behind their customer service values. The office staff were professional and helpful. The installers did a good job. I did have some issues but they were resolved quickly. The Installation Manager came out and inspected the job to ensure I was happy. I have several more windows requiring replacement and I will sign up with Nordik again. I do recommend this company not only for their windows but for their customer service.

    Answer from pro:

    Hello, thank you so much for the review! It was a pleasure to work with you and we look forward to working with you again in the future!

    Reply created 12 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    Bedroom windows

    I’m really satisfied how everything has been done. The installers and the follow up person today did a wonderful job. We’re very happy. Thank you very much. Can’t wait to get the other windows done

    Answer from pro:

    Hello Avalon! Thank you so much for the awesome review, it was our pleasure to work with you, and we look forward to working with you again in the future. Thanks!

    Reply created 12 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2019

    Replaced all 23 windows and 3 doors at my home.

    Love all the new windows and doors! Gorgeous products and great service. Daniel came yesterday to fix a small issue - he’s incredibly professional, pleasant, talented and efficient! Great experience! I would highly recommend this company.

    Answer from pro:

    Thank you Anne for your review! Enjoy your beautiful new windows and doors! We look forward to working with you again! We will pass the kind words on to Daniel! Thanks! Josi

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2019

    Window install

    James at Nordik came to correct a 2 faulty screen installations - he took care of the problem within 5 minutes. Very fast service. He's very friendly and courteous. Highly recommend...

    Answer from pro:

    Thank you Lyse! So happy we were able to get this done for you quickly! Josi

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2019

    Doors and windows rrpkaced

    Selected Nordic after considering three suppliers. Very very pleased....product excellent and installers did a great job better than I expected even. Highly recommend the company to anyone great job well done

    Answer from pro:

    Hello Tony! Thank you so much for taking the time to share your experience with us! We are very please you gave us the opportunity to earn your business and we look forward to working with you again! Thanks again! -Josi

    Reply created 6 Aug 2019
  • Review from stevej
    Rating: 4 out of 5
    Review left on 27 Jul 2019

    5 Windows Replaced

    We met with a Nordik salesperson in March, 2019. We were able to get a quote on the spot, and compared to other companies we met with, it was one of the better quotes we received. Based on Nordik's thinner window design, we chose to go with them. A few weeks later, someone came to take measurements, which was a really quick and easy visit. Approximately 4 months later, the windows were ready for installation. We had been told it should be a 1-day job to get everything done. It ended up taking 2 days, however, the work the crew did was great and we are really happy with the end results. There were a few challenges along the way - one day the crew was unable to find parking for their truck and left. (We live in downtown Toronto where parking is limited.) On another day they didn't come at all. We spoke with the team in the office about these challenges and they were apologetic and understood our frustrations. I appreciated their quick responses when I reached out to them. All that being said, the windows look awesome and are a huge improvement for us. We've already had some neighbours comment on how great they look as well. We're looking forward to the benefits new, properly insulated windows will have on our home and we've also noticed a difference in noise reduction. The crew that did the install were careful not to make a mess in the home and did a thorough job making sure it all looked good. We were really pleased with their work.

    Answer from pro:

    Hi Steve! Thank you so much for the kind words, and thank you so much for allowing us to work with you and giving us the opportunity to make things right. We are so please that you are enjoying your new windows! Thanks again and enjoy all the benefits your windows will bring! Thanks Josi & Team!

    Reply created 1 Aug 2019
  • Review from Melodie Mui
    Rating: 5 out of 5
    Review left on 25 Jul 2019

    Windows replacement

    We had four sliders installed in our house. There were areas of work that were not completed by the installers. However, these concerns were quickly addressed by the Installation Supervisor, Nick, and technician, James. Both men were polite and customer service attentive as was the sales representative, Stefan, who followed up my concerns with his colleagues.

    Answer from pro:

    Hello Melodie! Thank you so much for the review and we will make sure to pass along your kind words to Nick, James and the team! Thanks again!!

    Reply created 29 Jul 2019
  • Review from Ashley Callaghan
    Rating: 5 out of 5
    Review left on 21 Jul 2019

    Window and Patio door replacement

    We wanted to replace all the windows and the Patio door. We decided to go with Nordik because of their excellent reviews on Homestars. The experience was completely professional from the start to finish. Chris came to give us a quote and worked to beat the previous quote we had been given by a competitor. His advice on window placement and type was invaluable. The installers came at the time quoted and finished 10 windows and a Patio door within a single day. They cleaned up after themselves and we have only good things to say about the quality of their work. I would be happy to recommend Nordik for any window replacement job.

    Answer from pro:

    Wow Ashley! Thank you so much for your kind words! Very happy to see that you had a great experience. We will share your wonderful review with Chris and our installers! Thank you so much for giving us the opportunity to earn your business and we look forward to working with you in the future!

    Reply created 22 Jul 2019
  • Review from Stanley Fook
    Rating: 0 out of 5
    Review left on 17 Jul 2019

    Window and door replacement

    Do not use this company. They have threaten to send my contact to a collection agency even though the job hasn’t been completed and no invoice have been sent. I have a dispute over a style of door they want to give me even though i didn’t order that style. I have already paid for all the windows and was waiting for them to install three doors. They have installed one door and want me to pay for three door. I refuse to pay for door that haven’t been installed. They have taken five months to install nine windows and one door. They got the measurement for two of my windows wrong and had to remanufacture one and adjust one on site. They have postponed dates for installation three times , one the same day they were due to come. I have had to be available six times for three appointments. Complete waste of my time.

    Answer from pro:

    Hi Stanley, my name is Josi and I am the Customer Care Specialist here, I would like to connect with you in order to resolve this issue and turn your customer experience around. I have reached out to you by email, but feel free to contact me directly at 647-484-0054. Thank you Stanley, and I look forward to hearing from you.

    Reply created 23 Jul 2019
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